Reviews of Litinterp

Thank you for your feedback, but to be fair, we would like to draw your attention to the following circumstances: 1. You booked a triple room for 50 euros per night. The same room in the Shakespeare Hotel opposite our guest house costs 150 euros. We think that for 150 euros, a guest has the right to demand perfect cleanliness, but demanding super services for little money is a bit wrong. We are a business, not a charity, and we cannot afford to hire a cleaner to clean common areas every hour. Common areas (kitchen and toilets) are cleaned once a day in accordance with the established standards in Lithuania. Naturally, we try to maintain cleanliness at the highest possible level in order to make our guests' stay comfortable and for reasonable money; 2. The parking price is 15 euros per night. You stayed with us for 2 nights, so you paid 30 euros. The city tax of 2 euros per adult per night is also indicated when booking. You did not pay this amount when you made your reservation, as it is payable on site. All this information is provided when you make your reservation before paying and booking. There is no city tax for your child. Anyway, we thank you for helping us become better!

Thank you for your feedback, but to be fair, we would like to draw your attention to the following circumstances: 1. You booked a triple room for 50 euros per night. The same room in the Shakespeare Hotel opposite our guest house costs 150 … Show more

The guest refused to pay the city tax, made a scene in the street, running out there half-naked, refused to leave at the request of the security staff. The guest first insulted a young girl who worked at our guest house, because she woke him up at 9 am by knocking on the door, and then made a number of nationalistic statements addressed to the owners of the guest house. We have video surveillance with sound on the territory, and all insults from the guest are recorded and, if necessary, will be passed on to the police. He also ruined the mood and stay of other guests of our house, in particular, young people from Poland generally wanted to beat the face of this guest themselves, because he insulted our girl in their presence. And tourists from Germany staying in the neighboring room could not sleep peacefully in the morning and witnessed his scandal with the security service. The guest extorted money from us for accommodation, threatening to post a negative review (which he did after we refused to return anything to him). In addition, our guest house has quiet hours from 10 p.m. to 6 a.m., information about which is posted when booking on the booking.com website, as well as in the form of announcements on the walls. If any of the guests hears this rule, we are always ready to intervene and ask the guest to follow these rules. There was not a single letter or call from this person from America about someone disturbing him at night. For some reason, he himself did not ask his neighbors not to disturb him. Thus, all this suggests that this review is fake. For our part, we are always ready to help any of our guests who behave adequately and do not be rude or insult the employees of our guest house.

The guest refused to pay the city tax, made a scene in the street, running out there half-naked, refused to leave at the request of the security staff. The guest first insulted a young girl who worked at our guest house, because she woke hi… Show more

Hello! Thank you for review! It's pity but we can not possibility to clean up the kitchen ant bathrooms after each guest. You have chosen a room with a shared toilet and a shared kitchen for your stay, therefore, you should be prepared for other guests to be less clean than you, so we do not quite understand your dissatisfaction. In terms of price and quality, according to your assessment, you are completely satisfied with everything. We understand that hotels are cleaner than ours, and they have the ability to clean not once a day, but several times. But the prices there are 2-3 times higher. You need to make a choice for yourself, what is more important to you: perfect cleanliness or money? Otherwise, this is an attempt to sit on two chairs and get service on 1 euro for 3 cents...

Hello! Thank you for review! It's pity but we can not possibility to clean up the kitchen ant bathrooms after each guest. You have chosen a room with a shared toilet and a shared kitchen for your stay, therefore, you should be prepared… Show more

Sorry, but your review is not true. We do not have and cannot have any bedbugs. There were ants in your room after you checked out, which crawled onto the food scraps you left on the windowsill. We agree with you that if you do not observe personal hygiene, then the surroundings will be dirty. We offer you to rent 2 beds in a hostel for the same money next time. We are sure that the hostel will better meet your expectations

Sorry, but your review is not true. We do not have and cannot have any bedbugs. There were ants in your room after you checked out, which crawled onto the food scraps you left on the windowsill. We agree with you that if you do not observe … Show more