The staff are not very welcoming. When we pass in front of the front desk, the staff don’t say hi/good morning or whatever. Only when you go directly to them for something, and even at that they don’t keep up much smile.

Everything

Stayed in August 2025

cold bathroom

large, quiet and comfortable room

Stayed in August 2025

Noise from next door rooms

Super friendly staff

Stayed in August 2025

Room was comfortable, aircon efficient, quiet Location near the river, shopping centre and some restaurants right across the street. Restaurant in hotel had a limited menu but quality was very good. Stylish top floor bar

Stayed in August 2025

Too many people from dusk till dawn

Well-trained and friendly staff

Stayed in August 2025

The rugs in rooms are an outdated very smelly floors that should be eliminated for hygiene and esthetics.

Location, nice design, excellent beauty saloon.

Stayed in August 2025

Everything was fine.

Nice breakfast with many options. Great location and view from the room.

Stayed in August 2025

The spa was rather small, one small jacuzzi and 2 saunas, was a bit crowded at times.

Big room, stunning view from the room, breakfast was nice.

Stayed in August 2025

The room had dusty surfaces which was a shame but this did not affect our stay on this occasion. The queue for the elevators was ridiculous and as we were on the 21st floor we had no option but to wait. There was no proper instructions how to use the facilities and the television is meant to have an interactive guide to give you this information but it was not functioning and just had frozen screens where the information should be. As there were two of us, it was a shame only one toothbrush was provided. The shower gels and shampoos etc were good quality though.

This was an amazing experience. The hotel room was well designed and the sauna in the bathroom was awesome. The best thing was the view looking across the city. The spa and gym area was great too. Had a very comfortable stay.

Stayed in August 2025

Wellness area frequently have malfunction. First day of sauna was found off at least one hour before closing. Second day - jacuzzi out of service. Overall condition of room slightly outdated (subject for renovation)

Delicious breakfasts included. Helpful staff. Perfect location - close to the centre. Good view to the old town.

Stayed in August 2025

we had a perfect family room breakfast is very good parking is comfortable and costs 22 euro

Stayed in August 2025

The shower had a bit of mold.

Great location and parking.

Stayed in August 2025

Everything perfec . Worker so friendly.room so nice thank you so much for everything.

Stayed in August 2025

Big room but I booked suite, clean bathroom, big bed, nice to stay and excellent breakfast and friendly stuff

Stayed in July 2025

Had difficulty connecting phone to TV, but at the same time there was all instructions for it. Still could get it to work

I loved the view from my 10th floor apartment! Also loved the breakfast lady who cooked fresh omlet for me just the way I've asked. I wanted to extend, but it was fully booked 😅

Stayed in August 2025

That I was given two single beds and I booked one double bed . The male reception wasn't polite at all in explaining when called from the room . He also ignored my call 2nd time I was calling back .

The hotel and facilities

Stayed in August 2025

The room had way too much furniture, and most of it didn’t match. It felt like everything was arranged in a random, chaotic way, as if they just put in whatever was available or leftover from previous furnishings alongside newer pieces.

Stayed in August 2025

Lovely stay me and my son stayed for 2 nights perfect stay . In a grate location would defiantly stay again Also meet the Lithuanian basketball team witch was grate .

Stayed in August 2025

The room ambience was comfortable, clean, and good lighting.The jacuzzi was refreshing

Stayed in July 2025

I can't think of any.

Wonderful views, great atmosphere, walking distance to the old town. A really good breakfast. Check the rooftop bar as it is really worth to visit it and see the panorama of Vilnius from up there.

Stayed in August 2025

The hotel advertises on-site parking, but it was not free of charge as expected. We were charged an additional €15 per night for parking. It would be helpful if this information was made clearer in advance.

Location is great!

Stayed in August 2025

Quite a long way to walk to the old town.

Good view over the river.

Stayed in July 2025

Best family hotel

Stayed in August 2025

One of the staff at the bar asked me if I could speak English. I could, but I didn't like it, as I am Lithuanian and we were in Lithuania, so staff should be able to communicate in Lithuanian language.

Everything was perfect. The room was big, central location, spa area well equipped. I loved lemon water and chocolates in the lobby for the guests. I was travelling for a long time and I was very tired, and this small gesture was just what I needed to pick me up. Staff in reception was professional, and girls answered all my enquiries. I got the car to go to the airport booked for me, I could leave my luggage after the check-out and could spend a few more hours in Vilnius before my flight in the evening.

Stayed in August 2025