Reviews of Europa Royale Druskininkai 4 stars
Vilniaus al. 7, LT-66119 Druskininkai, Lithuania
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI keep coming back to this hotel again and again. It's really great.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewStaff was unfriendly, several times requested to move my car. Bathroom was dirty, bathroom doors and phone broken…Swimming (pool) was broken and closed. Should be closed for renovation.
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewGreat location that is next to musical fountain show. Good parking at the hotel premises. Almost everything in walking distance.
Long walking in the hotel halls, it is connected with old and new part and it takes a long walk to go anywhere withing the hotel (for limited mobility elderly persons, get a room that is close to entrance). The hotel pool is very small and was full with rude guests that were splashing and not even caring that other guests are there as well (but it depends on situation, that is not hotels issue). At breakfast they served a bread that had went bad, and nobody cared to apologize when I showed that to the server. So just watch what you put in your mouth.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe stayed in the old part of the hotel which was elegant and cosy. The suite with spa access was great - spacious and very quiet. The location of the hotel is perfect - super central and by the river. It also has a direct access to the water park, so you do not need to get outside. Neringa working at the spa did a great massage.
The staff could be more welcoming. Nearly all staff members seemed unhappy, not smiling and rigid in their communication. Breakfast offer could be better. It felt a bit like a modernised version of a Soviet era school canteen.
Thank you for sharing your detailed feedback. We are delighted to hear that you enjoyed the elegance and comfort of our old part of the hotel, the suite with spa access, and our central location with direct water park access. We’re also pleased that Neringa provided a memorable massage experience. At the same time, we regret that some aspects of your stay did not fully meet your expectations. Your comments regarding the staff’s attitude and breakfast have been noted and shared with the relevant teams for improvement. We truly value this feedback, as it helps us enhance both our service and guest experience.
Thank you for sharing your detailed feedback. We are delighted to hear that you enjoyed the elegance and comfort of our old part of the hotel, the suite with spa access, and our central location with direct water park access. We’re also ple… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewThe best location if visiting water park for few days as it is connected walkway to the park. Family room in glass building was exceptional and very spacious with kitchenette, big bathroom and balcony. Having a spa onsite is a big plus, but don’t leave till last minute as I did, it was fully booked out,must be very popular. It has well equipped gym onsite, swimming pool with jacuzzi,sauna and steam room. Plenty parking on site. Truly enjoyed dinners in the restaurant, food was amazing, we ended eating few nights here. It’s calm atmosphere throughout, quiet with comfy beds, and crispy sheets.
Bowling could be available throughout the year, not only from September as we found evenings to be boring in a small town. Breakfast could have more hot food options, and if coming just before the end, little or nothing was left and not refilled. Options and variety really need to be updated, and there is a room for improvement.
Thank you for sharing your detailed feedback and for returning to stay with us for the third time! We are thrilled to hear that you enjoyed the family room, spa, gym, swimming pool, restaurant, and overall calm atmosphere. It’s wonderful to know our location and facilities contributed to a comfortable and enjoyable stay. We appreciate your constructive comments regarding breakfast variety and bowling availability. Your feedback has been shared with the relevant teams for consideration and improvement. We look forward to welcoming you back again for another enjoyable stay!
Thank you for sharing your detailed feedback and for returning to stay with us for the third time! We are thrilled to hear that you enjoyed the family room, spa, gym, swimming pool, restaurant, and overall calm atmosphere. It’s wonderful to… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation and breakfast were good in the hotel. Hallothearpy included with the booking was a big plus.
We booked standard double room using picture information, but how room was furnished seems we got a mini standard room. Staff kept to tell us that we got what was booked. Room was small and outdated with one arm chair in the sitting area and noisy refrigerator. Bathtub was very slippery and unsafety with half glass door opened inside of the tub, only hair and body soup were provided as toiletries, no hair condition and body lotion. Hotel pretending to be 4 star, but regarding SPA area it was 3 star a max, Pool without any attraction and jacuzzi in water area. To move from water area to go to steam room and sauna are using one narrow stair up four stairs down alwais wet was a challenge. Rest area in the spa was under air condition cold and uncomfortable.
Thank you for taking the time to share your feedback. We are glad that you enjoyed our location, breakfast, and that the Hallotherapy included in your booking was a positive addition. We would like to clarify that the room you stayed in was the same category as booked. While our SPA area is not very large, it does include a swimming pool, Jacuzzi, and two saunas, providing a variety of relaxation options. At the same time, we regret that your stay did not fully meet your expectations regarding the room and spa comfort. We truly value your feedback as it helps us enhance our services and ensure a safer and more enjoyable experience for all guests.
Thank you for taking the time to share your feedback. We are glad that you enjoyed our location, breakfast, and that the Hallotherapy included in your booking was a positive addition. We would like to clarify that the room you stayed in was… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewClean rooms, pleasant and welcoming receptionist and all personnel.
I missed the fridge in our room.
Thank you for sharing your feedback! We’re glad you enjoyed our clean rooms and the friendliness of our team. While fridges are not standard in all rooms, we can provide one upon request – just let our reception know during your stay. We hope to welcome you back again soon!
Thank you for sharing your feedback! We’re glad you enjoyed our clean rooms and the friendliness of our team. While fridges are not standard in all rooms, we can provide one upon request – just let our reception know during your stay. We ho… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect, you can reach the aqua park without going outside - the building is connected. Hotel is located right inside the park and near music fountain. Room was clean. SPA was small, but we enjoyed it.
Breakfast is very humble. We were going for breakfast around 9:00 - some positions were already gone, and quite a lot of tables were messy and needed cleanup.
Thank you for your feedback. We're pleased you enjoyed the location, clean room, and access to the aqua park and SPA. We appreciate your comments regarding breakfast and will address the issues with replenishment and table cleanliness with our team. We value your input and hope to welcome you again soon.
Thank you for your feedback. We're pleased you enjoyed the location, clean room, and access to the aqua park and SPA. We appreciate your comments regarding breakfast and will address the issues with replenishment and table cleanliness w… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewEverything was great. Good breakfast
No refrigerator in the room
Thank you for your kind feedback. We’re pleased to hear that you had a great stay and enjoyed the breakfast. Regarding the refrigerator, we would like to note that our double rooms are not equipped with one by default. However, we do our best to provide a refrigerator upon request, subject to availability. We appreciate your input and hope to have the opportunity to welcome you again in the future.
Thank you for your kind feedback. We’re pleased to hear that you had a great stay and enjoyed the breakfast. Regarding the refrigerator, we would like to note that our double rooms are not equipped with one by default. However, we do our be… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewLocation is great, right in the center
SPA didn’t have any services for all days we stayed. Breakfast was just ok,
Thank you for sharing your feedback. We’re glad you enjoyed our central location. We apologize for the inconvenience regarding the SPA services during your stay. Your comments about breakfast are also appreciated and will help us improve. We hope to have the opportunity to welcome you again and provide a better experience.
Thank you for sharing your feedback. We’re glad you enjoyed our central location. We apologize for the inconvenience regarding the SPA services during your stay. Your comments about breakfast are also appreciated and will help us improve. W… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified review-
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Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewVery good location, decent lunch
Air conditioning poor, ventilation very loud at night and air was pushed directly to the bed, short working hrs of sauna/pool
Thank You for Your feedback. We're glad You enjoyed the location and lunch. We’re sorry for the inconvenience caused by the air conditioning and ventilation. Regarding the sauna and pool hours, please note that all guests receive this information in a message right after booking and again at check-in, so they can plan their time accordingly. Your comments are appreciated and will help us improve. We hope to welcome You again soon.
Thank You for Your feedback. We're glad You enjoyed the location and lunch. We’re sorry for the inconvenience caused by the air conditioning and ventilation. Regarding the sauna and pool hours, please note that all guests receive this i… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified review