Reviews of Elysia Sigiriya Hotel 4 stars
No 480A, Pallegama, Dambulla, 21100 Dambulla, Sri Lanka
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewSpacious, surrounded by nature, river in the front and we enjoyed getting in the river.
Food- if you stay there please try to dine outside, dinner was too over priced and not at all worth it, food took 45 - 1 hr to be served and it was disappointing. They need good chef! Staff - most of them were helpful but couple of seniors were obviously passing comments and mocking. Not a good experience.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewStaff was nice and welcoming. Located in a beautiful land overlooking a lake.
Food was tasteless. A la carte menu was expensive and portion sizes were very small for that price. Buffet was not ready by the breakfast time and constantly missing dishes. Had to wait until they refill as well. String hoppers were half cooked!
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReally good place to enjoy your vacation, a perfect location, my rating 10 / 10
Nothing
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewStaff were very accomodative.
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to know you were satisfied with the service, cleanliness, and overall comfort during your visit. We also appreciate your comment regarding our location. While we understand it may not have been ideal for your travel preferences, we hope the tranquility of our setting offered a peaceful and relaxing experience. Thank you once again for choosing Elysia, and we hope to welcome you back in the future. Elysia Management
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to know you were satisfied with the service, cleanliness, and overall comfort during your visit. We also appreciate your co… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewStaff was friendly and breakfast buffet was good.
Second day There was a water supply limitation to the bathroom about 45 minutes due to maintenance and we had to face several times power blackout in second day night.
Dear Guest, Thank you for your valuable feedback and for choosing to stay with us. We’re glad to hear that you enjoyed our breakfast buffet and found our staff to be friendly and welcoming. We sincerely apologize for the inconvenience you experienced on your second day due to the temporary water supply interruption and unexpected power blackouts. While some of these issues were related to essential maintenance and external factors, we understand how disruptive they can be and appreciate your patience and understanding. Your comments have been shared with our team to ensure better communication and contingency measures moving forward. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay. Elysia Management
Dear Guest, Thank you for your valuable feedback and for choosing to stay with us. We’re glad to hear that you enjoyed our breakfast buffet and found our staff to be friendly and welcoming. We sincerely apologize for the inconvenience you… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewBreakfast was ok but the bread was mold .There was nothing special that I liked
The service was really really super bad and they forget some many things and had to remind them so many times. Service team was shit so bad. The guy who was sitting with the pregnant lady is full of shit he’s the biggest faker who just acts like that he’s doing everything but he’s not.
Dear Guest, Thank you for sharing your feedback with us. We deeply regret to hear that your experience at Elysia did not meet your expectations and that you faced several issues during your stay. We take your comments seriously, particularly regarding the quality of service and the incident with the breakfast. Please accept our sincere apologies for the inconvenience caused. We are currently investigating this matter internally to ensure necessary action is taken and such situations are not repeated in the future. While we appreciate your honest feedback, we do encourage respectful communication. Our team is always open to constructive criticism that helps us grow and improve the experience for all our guests. Thank you again for your time, and we hope to have the opportunity to provide you with a better experience should you choose to visit us again. Elysia Management
Dear Guest, Thank you for sharing your feedback with us. We deeply regret to hear that your experience at Elysia did not meet your expectations and that you faced several issues during your stay. We take your comments seriously, particula… Show more
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewSwimming
Waste water stagnating in the triple Rooms’s bathroom
Dear Guest, Thank you for sharing your experience with us. We’re pleased to hear you had a good stay and that our team’s service left a positive impression. We appreciate you bringing the bathroom concern and location issue to our attention. We sincerely apologize for the inconvenience caused by the stagnant water in the triple room's bathroom and the difficulty in locating us via Google. Our team has already addressed the bathroom issue, and we are working on updating our location details to ensure better navigation for future guests. Your feedback is truly valuable to us, and we hope to welcome you back for an even better stay. Elysia Management
Dear Guest, Thank you for sharing your experience with us. We’re pleased to hear you had a good stay and that our team’s service left a positive impression. We appreciate you bringing the bathroom concern and location issue to our attenti… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewFriendly staff and way above average service. Delicious food and many varieties to choose from.
Bathrooms design. Deluxe room bathroom is not separated or partitioned from toilet so toilet becomes so wet if you take a shower.
Dear Guest, Thank you so much for your wonderful review and for recommending Elysia to others. We’re truly delighted to hear that you enjoyed your stay, especially the friendly service, delicious food, and overall value for money. We also appreciate your honest feedback regarding the bathroom design in the deluxe room. We understand how this may have caused some inconvenience, and we’ll certainly take it into consideration as we continue to enhance our guest experience. It was a pleasure having you with us, and we look forward to welcoming you back again soon! Elysia Management
Dear Guest, Thank you so much for your wonderful review and for recommending Elysia to others. We’re truly delighted to hear that you enjoyed your stay, especially the friendly service, delicious food, and overall value for money. We also… Show more
Reviewed: 6 March 2025 · Stayed in December 2024
Verified reviewFriendly staff, calm and quiet
Room cleaning
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewGarden view
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewThe lake, pool and view. Loved waking up in the morning to the sounds of birds chirping.
Bathrooms, dinner and the room furniture plus staff knowledge. Bathrooms - was huge and spacious, but the shower area no proper drainage therefore the whole bathroom got wet after the shower is used. Can be a risk as slippery due to soap and shampoo. Dinner and breakfast buffets - very limited food, not many options. Room furniture - no chairs inside the room or any towel racks or hangers Except for 1 staff member, the rest of the staff seemed new and not much knowledge of general info of the hotel. We spoke in Sinhalese, and still we felt there were a language barrier. The staff require training. There were power cuts in one building, which made it hard as we had 1 family travelling with a 2-month-old baby.
Reviewed: 20 January 2025 · Stayed in December 2024
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewSuch an amazing location by a reservoir with beautiful views. The hotel is well built with quality facilities but not maintained. The staff were very friendly, and went out of their way to accommodate our requests. With proper management this hotel can become a top quality hotel. It’s sad to see such well built facilities going to waste due to poor maintenance and unprofessional management. Good value for money though.
The rooms could have been cleaned better. The hot water was not always available. Our bathroom door couldn’t be closed. The buffet could have more variety. We stayed three nights and after two nights we went out for dinner for some variety. The food was ok, not great.
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 January 2025 · Stayed in December 2024
Verified reviewThe breakfast was poor/average. In general the fotos where much better than reallity. I think it requires a renewal and better maintnance.
In general it looks everithing is not properly mantained.
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewVery nice location. Beautiful lahdscape.
In the room is not refrigerator. and wardrobe
Reviewed: 10 January 2025 · Stayed in December 2024
Verified reviewReviewed: 8 January 2025 · Stayed in December 2024
Verified reviewReviewed: 8 January 2025 · Stayed in December 2024
Verified review