Reviews of Trinco Blu by Cinnamon 4 stars
Trincomalee, 31000 Trincomalee, Sri Lanka

Loading
Guests also reviewed these properties:
Edmond, United States
Klaipėda, Lithuania
Patara, Turkey
Nice, France
Mladá Boleslav, Czech Republic
Hong Kong, Hong Kong
Paleokastritsa, Greece
Mestre, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewAll Facilities
-
Dear Mr. Gallage, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Mr. Gallage, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facilit… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewPool Beautiful beach Resort not busy Friendly staff, Jasinta from hopper station and Ravi who provided info on the resort Location and felt secure
Lots of crows Service is slow around the pool Rooms are a bit tired, but lovely view makes up this Keys needed to access balcony
Dear Guest, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Guest, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewModern comfortable room Great location (best part of Uppuveli beach as quiet and very wide) and close to lots of other restaurants Excellent service
Bathroom slightly dated and not quite as nice as the rest of the room
Dear Riyaz, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Riyaz, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery well placed on a great beach. Nice swimming pool. Clean and new rooms. If you book Chalet Beach King rooms you will be directly on the beach. Best hotel on Uppuveli Beach.
A lot of crows, a little bit noisy.
Dear Mr. Sebastien, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Mr. Sebastien, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facil… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat beach access, very kind and attentive staff, especially housekeeping (lavaneetham) and at the restaurant (Siva). We had a wonderful stay
The property clearly needs some upkeep and renovation, the buildings are showing their age, same thing for the rooms. For a resort that size, having a dedicated kids or games room would be a real plus.
Dear Mr. Emmanuel, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to Siva, Lavaneetham and the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Mr. Emmanuel, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facili… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location, everything you need for a wonderful time in Trinco. The staff members were very kind and helpful, especially Ravi, Rosiro, and Prem.
It's a bit outdated, but it's not really an issue.
Dear Mr. Ilan K, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Mr. Ilan K, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location, everything you need for a wonderful time in Trinco. The staff members were very kind and helpful, especially Ravi, Rosiro, and Prem.
It's a bit outdated, but not really an issue.
Dear Mr. Ilan K, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Mr. Ilan K, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewDear Mr/Mrs, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Mr/Mrs, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewHuge bed, easily slept 3 of us in. Good selection for breakfast. Beautiful beach, enjoyed watching the fishmen bring in their fish. Lovely pool.
Evening food was ok but not amazing. They would only set up one extra bed so for a family of 4 we had to have 1 child in our bed, luckily it was a big bed but it would have been better to have two extra beds.
Dear Mr. Igdowzall, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka, Guest Services Manager
Dear Mr. Igdowzall, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat location, lovely staff
Way over-priced for what it is and poor communication
Dear Mr. Duncan, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka, Guest Services Manager
Dear Mr. Duncan, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel faci… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBeautifully set right next to the beach
Very slow check in…. Should have been 2pm, we got there early for 12:30 but didn’t get into rooms until after 3pm…
Dear Ms. Magnus, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Ms. Magnus, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into th… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewPerfect location on the beach and really peaceful. The staff were excellent and so kind. The rooms really comfortable and spotless. I would recommend 100%.
Nothing.
Dear Mr. Paul, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Mr. Paul, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGreat location, very nice rooms on the garden with sea view.
The restaurant is below par for this category. We ended up going to nearby restaurants
Dear Mr. Arthur, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka, Guest Services Manager
Dear Mr. Arthur, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look int… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation is fantastic, it was also nice not to have locals selling their wares whilst you were on the beach. Breakfast was a great array of interesting continental and local cuisine, great to have fresh egg hoppers every morning. The locale was also very good for trying out local restaurants for lunch and or dinner. The staff were all very helpful with any requests. The beds in the rooms were so comfortable. Lovely pool, I can recommend the Beach Chalet Room 315, although the best are 318 I think a little closer to the sea. The Pigeon Island snorkel tour was fun too
I was personally very disappointed we went to the hotel for 5 nights arriving late for one and leaving super early after last night, so 4 whole days. I received a text hours before arriving that one of our rooms had a technical issue, and so my grown up 2 children did not get their Twin Deluxe Beach Chalet I booked in advance, instead a twin higher room the opposite end of the hotel, we were told premium, but just not the same as booked, finally they did get last 3 nights but under 2 days next to me in a double bed, but sort of lost the joy of being side by side, which was a shame. My room also had a bathroom infestation of ants each day, no idea why (their room luckily did not), but the staff did come in each day and sweep them away. We were given a buffet dinner one evening, my daughter was not well so it was just two of us, better than nothing I suppose.
Dear Mr. Seonaid, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Mr. Seonaid, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into t… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewAmazing location and staff are very friendly
Dear Mr. Srikandaraja, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager
Dear Mr. Srikandaraja, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel fa… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGreat location on the vibrant beach strip. Beautiful pool and nice beach front. We had a nice and spacious room with a nice garden outside. Good breakfast.
Service not in line with expectations, rooms don’t get cleaned only after asking at 1430, while cleaning request was there already. Main course served without rice or anything else , because they don’t serve rice . No rice in Sri Lanka????? I was advised to pick something else as they refused to make rice. Unbelievable Breakfast takeaway for $17 is a rip off. Cinnamon you know how to do this in Yala. We had dark green uneatable bananas included So if you want to play top of the league make sure things add up. Lot to improve
Dear Mr. Patrick, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka, Guest Services Manager
Dear Mr. Patrick, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look in… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewroom
cleaniness
Dear Mr. Gallage, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka Guest Services Manager
Dear Mr. Gallage, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel fac… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreat room right on the beach. Quiet, relaxing - Staff were all do lovely. Food was great - and they went above expectations to feed my Coeliac son. Thankyou
Nothing
Dear Ms. Leanne, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka Guest Services Manager
Dear Ms. Leanne, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel faci… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation was brilliant pool and beach right by each other. Also a short walk along the beach to a number of different restaurants and bars. The staff were super friendly and helpful, rooms clean and well maintained and the air con absolutely perfect.
I think there could have been more choice of food for European children - but they definitely didn't go hungry. And I would suggest that they invest in a trained bird of prey to keep the crows away!
Dear Ms. Sally, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards Sithari Sandareka Guest Services Manager
Dear Ms. Sally, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewRelaxed vibe, good location on the beach. Nice pool and easy to swim in sea. Rooms all ok and clean.
It is a bit outdated for a 5 start place and needs some work.
Dear Ms. Imke, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka, Guest Services Manager
Dear Ms. Imke, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facili… Show more