8.4

Reviews of Trinco Blu by Cinnamon 4 stars

Trincomalee, 31000 Trincomalee, Sri Lanka

  • Ashan

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Melanie

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Gallage

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review

    All Facilities

    -

    Property response:

    Dear Mr. Gallage, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Mr. Gallage, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facilit… Show more

    Trinco Blu by Cinnamon
    26 August 2025
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  • Imbi

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Pool Beautiful beach Resort not busy Friendly staff, Jasinta from hopper station and Ravi who provided info on the resort Location and felt secure

    Lots of crows Service is slow around the pool Rooms are a bit tired, but lovely view makes up this Keys needed to access balcony

    Property response:

    Dear Guest, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Guest, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We … Show more

    Trinco Blu by Cinnamon
    25 August 2025
  • Jeff

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Riyaz

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Modern comfortable room Great location (best part of Uppuveli beach as quiet and very wide) and close to lots of other restaurants Excellent service

    Bathroom slightly dated and not quite as nice as the rest of the room

    Property response:

    Dear Riyaz, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Riyaz, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We … Show more

    Trinco Blu by Cinnamon
    25 August 2025
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  • Sebastien

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Very well placed on a great beach. Nice swimming pool. Clean and new rooms. If you book Chalet Beach King rooms you will be directly on the beach. Best hotel on Uppuveli Beach.

    A lot of crows, a little bit noisy.

    Property response:

    Dear Mr. Sebastien, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Mr. Sebastien, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facil… Show more

    Trinco Blu by Cinnamon
    25 August 2025
  • Emmanuel

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Great beach access, very kind and attentive staff, especially housekeeping (lavaneetham) and at the restaurant (Siva). We had a wonderful stay

    The property clearly needs some upkeep and renovation, the buildings are showing their age, same thing for the rooms. For a resort that size, having a dedicated kids or games room would be a real plus.

    Property response:

    Dear Mr. Emmanuel, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to Siva, Lavaneetham and the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Mr. Emmanuel, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facili… Show more

    Trinco Blu by Cinnamon
    25 August 2025
  • Ilan

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Great location, everything you need for a wonderful time in Trinco. The staff members were very kind and helpful, especially Ravi, Rosiro, and Prem.

    It's a bit outdated, but it's not really an issue.

    Property response:

    Dear Mr. Ilan K, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Mr. Ilan K, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility… Show more

    Trinco Blu by Cinnamon
    25 August 2025
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  • Ilan

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Great location, everything you need for a wonderful time in Trinco. The staff members were very kind and helpful, especially Ravi, Rosiro, and Prem.

    It's a bit outdated, but not really an issue.

    Property response:

    Dear Mr. Ilan K, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Mr. Ilan K, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility… Show more

    Trinco Blu by Cinnamon
    25 August 2025
  • Alice

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Mr/Mrs, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Mr/Mrs, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility… Show more

    Trinco Blu by Cinnamon
    25 August 2025
  • Lgdowzall

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    Huge bed, easily slept 3 of us in. Good selection for breakfast. Beautiful beach, enjoyed watching the fishmen bring in their fish. Lovely pool.

    Evening food was ok but not amazing. They would only set up one extra bed so for a family of 4 we had to have 1 child in our bed, luckily it was a big bed but it would have been better to have two extra beds.

    Property response:

    Dear Mr. Igdowzall, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka, Guest Services Manager

    Dear Mr. Igdowzall, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look … Show more

    Trinco Blu by Cinnamon
    12 August 2025
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  • Duncan

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Great location, lovely staff

    Way over-priced for what it is and poor communication

    Property response:

    Dear Mr. Duncan, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka, Guest Services Manager

    Dear Mr. Duncan, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel faci… Show more

    Trinco Blu by Cinnamon
    12 August 2025
  • Asanka

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Magnus

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Beautifully set right next to the beach

    Very slow check in…. Should have been 2pm, we got there early for 12:30 but didn’t get into rooms until after 3pm…

    Property response:

    Dear Ms. Magnus, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Ms. Magnus, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into th… Show more

    Trinco Blu by Cinnamon
    10 August 2025
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  • Paul

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Perfect location on the beach and really peaceful. The staff were excellent and so kind. The rooms really comfortable and spotless. I would recommend 100%.

    Nothing.

    Property response:

    Dear Mr. Paul, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Mr. Paul, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. … Show more

    Trinco Blu by Cinnamon
    8 August 2025
  • Arthur

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Great location, very nice rooms on the garden with sea view.

    The restaurant is below par for this category. We ended up going to nearby restaurants

    Property response:

    Dear Mr. Arthur, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka, Guest Services Manager

    Dear Mr. Arthur, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look int… Show more

    Trinco Blu by Cinnamon
    12 August 2025
  • Seonaid

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Location is fantastic, it was also nice not to have locals selling their wares whilst you were on the beach. Breakfast was a great array of interesting continental and local cuisine, great to have fresh egg hoppers every morning. The locale was also very good for trying out local restaurants for lunch and or dinner. The staff were all very helpful with any requests. The beds in the rooms were so comfortable. Lovely pool, I can recommend the Beach Chalet Room 315, although the best are 318 I think a little closer to the sea. The Pigeon Island snorkel tour was fun too

    I was personally very disappointed we went to the hotel for 5 nights arriving late for one and leaving super early after last night, so 4 whole days. I received a text hours before arriving that one of our rooms had a technical issue, and so my grown up 2 children did not get their Twin Deluxe Beach Chalet I booked in advance, instead a twin higher room the opposite end of the hotel, we were told premium, but just not the same as booked, finally they did get last 3 nights but under 2 days next to me in a double bed, but sort of lost the joy of being side by side, which was a shame. My room also had a bathroom infestation of ants each day, no idea why (their room luckily did not), but the staff did come in each day and sweep them away. We were given a buffet dinner one evening, my daughter was not well so it was just two of us, better than nothing I suppose.

    Property response:

    Dear Mr. Seonaid, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Mr. Seonaid, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into t… Show more

    Trinco Blu by Cinnamon
    7 August 2025
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  • Sriskandaraja

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Amazing location and staff are very friendly

    Property response:

    Dear Mr. Srikandaraja, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Rohan Jayathilaka, Front Office Manager

    Dear Mr. Srikandaraja, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel fa… Show more

    Trinco Blu by Cinnamon
    6 August 2025
  • Patrick

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Great location on the vibrant beach strip. Beautiful pool and nice beach front. We had a nice and spacious room with a nice garden outside. Good breakfast.

    Service not in line with expectations, rooms don’t get cleaned only after asking at 1430, while cleaning request was there already. Main course served without rice or anything else , because they don’t serve rice . No rice in Sri Lanka????? I was advised to pick something else as they refused to make rice. Unbelievable Breakfast takeaway for $17 is a rip off. Cinnamon you know how to do this in Yala. We had dark green uneatable bananas included So if you want to play top of the league make sure things add up. Lot to improve

    Property response:

    Dear Mr. Patrick, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka, Guest Services Manager

    Dear Mr. Patrick, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look in… Show more

    Trinco Blu by Cinnamon
    5 August 2025
  • Gallage

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    room

    cleaniness

    Property response:

    Dear Mr. Gallage, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka Guest Services Manager

    Dear Mr. Gallage, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel fac… Show more

    Trinco Blu by Cinnamon
    4 August 2025
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  • Joan

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Leanne

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Great room right on the beach. Quiet, relaxing - Staff were all do lovely. Food was great - and they went above expectations to feed my Coeliac son. Thankyou

    Nothing

    Property response:

    Dear Ms. Leanne, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka Guest Services Manager

    Dear Ms. Leanne, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel faci… Show more

    Trinco Blu by Cinnamon
    4 August 2025
  • Sally

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Location was brilliant pool and beach right by each other. Also a short walk along the beach to a number of different restaurants and bars. The staff were super friendly and helpful, rooms clean and well maintained and the air con absolutely perfect.

    I think there could have been more choice of food for European children - but they definitely didn't go hungry. And I would suggest that they invest in a trained bird of prey to keep the crows away!

    Property response:

    Dear Ms. Sally, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into the areas of concern as we strive to improve guest service and develop customer satisfaction. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards Sithari Sandareka Guest Services Manager

    Dear Ms. Sally, Ayubowan ! Thank you for your review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are disappointed to hear that we did not meet your expectation, but we will certainly look into… Show more

    Trinco Blu by Cinnamon
    4 August 2025
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  • Imke

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Relaxed vibe, good location on the beach. Nice pool and easy to swim in sea. Rooms all ok and clean.

    It is a bit outdated for a 5 start place and needs some work.

    Property response:

    Dear Ms. Imke, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facility. We value your feedback and will certainly pass on the message to the team for providing you with exceptional service. Once again, thank you and we look forward to welcoming you back to Trinco Blu by Cinnamon on your next visit to Trincomalee. Best Regards, Sithari Sandareka, Guest Services Manager

    Dear Ms. Imke, Ayubowan ! Thank you for your wonderful review on Trinco Blu by Cinnamon and taking the time to share your experience of your stay. We are delighted to hear that you had a wonderful experience and enjoyed the hotel facili… Show more

    Trinco Blu by Cinnamon
    4 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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