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Reviews of Trinco Blu by Cinnamon 4 stars

Trincomalee, 31000 Trincomalee, Sri Lanka

#25 of 84 hotels in Trincomalee

Guests' Choice

Review score

Based on 450 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 25 August 2025

    8.0
    Well worth a visit and paying a little extra
    • Leisure trip
    • Couple
    • Superior Ocean View Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 4 nights
    • Submitted via mobile

    Lots of crows Service is slow around the pool Rooms are a bit tired, but lovely view makes up this Keys needed to access balcony

    Pool Beautiful beach Resort not busy Friendly staff, Jasinta from hopper station and Ravi who provided info on the resort Location and felt secure

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Comfortable beachside hotel
    • Leisure trip
    • Family with young children
    • Premium Beach Chalet King - Discounts (10% on F&B, 15% on SPA)
    • Stayed 5 nights
    • Submitted via mobile

    Bathroom slightly dated and not quite as nice as the rest of the room

    Modern comfortable room Great location (best part of Uppuveli beach as quiet and very wide) and close to lots of other restaurants Excellent service

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Ocean View King - Discounts (10% on F&B, 15% on SPA)
    • Stayed 7 nights

    The property clearly needs some upkeep and renovation, the buildings are showing their age, same thing for the rooms. For a resort that size, having a dedicated kids or games room would be a real plus.

    Great beach access, very kind and attentive staff, especially housekeeping (lavaneetham) and at the restaurant (Siva). We had a wonderful stay

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Great vacation in Trinco
    • Leisure trip
    • Family with young children
    • Suite - Discounts (10% on F&B, 15% on SPA)
    • Stayed 1 night
    • Submitted via mobile

    It's a bit outdated, but it's not really an issue.

    Great location, everything you need for a wonderful time in Trinco. The staff members were very kind and helpful, especially Ravi, Rosiro, and Prem.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Great vacation in Trinco
    • Leisure trip
    • Family with young children
    • Beach Chalet King - Discounts (10% on F&B, 15% on SPA)
    • Stayed 1 night
    • Submitted via mobile

    It's a bit outdated, but not really an issue.

    Great location, everything you need for a wonderful time in Trinco. The staff members were very kind and helpful, especially Ravi, Rosiro, and Prem.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Good beach hotel in good location
    • Leisure trip
    • Family with young children
    • Premium Beach Chalet Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 2 nights

    Evening food was ok but not amazing. They would only set up one extra bed so for a family of 4 we had to have 1 child in our bed, luckily it was a big bed but it would have been better to have two extra beds.

    Huge bed, easily slept 3 of us in. Good selection for breakfast. Beautiful beach, enjoyed watching the fishmen bring in their fish. Lovely pool.

    Stayed in July 2025

  • Reviewed: 11 August 2025

    9.0
    Well worth a visit
    • Leisure trip
    • Couple
    • Premium Beach Chalet King - Discounts (10% on F&B, 15% on SPA)
    • Stayed 7 nights
    • Submitted via mobile

    Way over-priced for what it is and poor communication

    Great location, lovely staff

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    Nice place but slow staff
    • Leisure trip
    • Family with young children
    • Beach Chalet Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 2 nights
    • Submitted via mobile

    Very slow check in…. Should have been 2pm, we got there early for 12:30 but didn’t get into rooms until after 3pm…

    Beautifully set right next to the beach

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Beach Chalet Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant is below par for this category. We ended up going to nearby restaurants

    Great location, very nice rooms on the garden with sea view.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    7.0
    Excellent Location, lovely staff, cannot do more for you.........very relaxing.
    • Leisure trip
    • Family with young children
    • Premium Beach Chalet King - Discounts (10% on F&B, 15% on SPA)
    • Stayed 5 nights

    I was personally very disappointed we went to the hotel for 5 nights arriving late for one and leaving super early after last night, so 4 whole days. I received a text hours before arriving that one of our rooms had a technical issue, and so my grown up 2 children did not get their Twin Deluxe Beach Chalet I booked in advance, instead a twin higher room the opposite end of the hotel, we were told premium, but just not the same as booked, finally they did get last 3 nights but under 2 days next to me in a double bed, but sort of lost the joy of being side by side, which was a shame. My room also had a bathroom infestation of ants each day, no idea why (their room luckily did not), but the staff did come in each day and sweep them away. We were given a buffet dinner one evening, my daughter was not well so it was just two of us, better than nothing I suppose.

    Location is fantastic, it was also nice not to have locals selling their wares whilst you were on the beach. Breakfast was a great array of interesting continental and local cuisine, great to have fresh egg hoppers every morning. The locale was also very good for trying out local restaurants for lunch and or dinner. The staff were all very helpful with any requests. The beds in the rooms were so comfortable. Lovely pool, I can recommend the Beach Chalet Room 315, although the best are 318 I think a little closer to the sea. The Pigeon Island snorkel tour was fun too

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Overrated, but great locating
    • Leisure trip
    • Family with young children
    • Premium Beach Chalet Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 2 nights
    • Submitted via mobile

    Service not in line with expectations, rooms don’t get cleaned only after asking at 1430, while cleaning request was there already. Main course served without rice or anything else , because they don’t serve rice . No rice in Sri Lanka????? I was advised to pick something else as they refused to make rice. Unbelievable Breakfast takeaway for $17 is a rip off. Cinnamon you know how to do this in Yala. We had dark green uneatable bananas included So if you want to play top of the league make sure things add up. Lot to improve

    Great location on the vibrant beach strip. Beautiful pool and nice beach front. We had a nice and spacious room with a nice garden outside. Good breakfast.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    9.0
    Amazing place to stay - exactly what you would expect a beach resort in Sri Lanka to be like
    • Leisure trip
    • Family with young children
    • Superior Ocean View Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 5 nights

    I think there could have been more choice of food for European children - but they definitely didn't go hungry. And I would suggest that they invest in a trained bird of prey to keep the crows away!

    Location was brilliant pool and beach right by each other. Also a short walk along the beach to a number of different restaurants and bars. The staff were super friendly and helpful, rooms clean and well maintained and the air con absolutely perfect.

    Stayed in July 2025

  • Reviewed: 31 July 2025

    8.0
    Great location on the beach, property cab use some renovation.
    • Leisure trip
    • Family with young children
    • Superior Ocean View Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 3 nights
    • Submitted via mobile

    It is a bit outdated for a 5 start place and needs some work.

    Relaxed vibe, good location on the beach. Nice pool and easy to swim in sea. Rooms all ok and clean.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    Lovely hotel & stay but spoilt by exceptionally loud and invasive corporate event.
    • Leisure trip
    • Family with young children
    • Superior Ocean View Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 4 nights
    • Submitted via mobile

    On our last day, there was a corporate event from 6pm to 11pm with exceptionally loud music that made our room vibrate and unable to use our balcony or hear our TV. It spoilt dinner also as it was difficult to hear each other. Numerous requests to reception finally resulted in the volume being lowered but then it would rise again. We weren’t informed of the event until an hour into the event and two complaint phone calls to reception. Check in advance if there are such events during your stay-had we known, we would have chosen an alternative hotel.

    Excellent location, beautiful beach and pool area. Food very good and staff extremely friendly.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    The staff are very helpful and friendly. The location, the beach is amazing. Just need some attention to detail an updat
    • Leisure trip
    • Group
    • Superior Ocean View Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 2 nights
    • Submitted via mobile

    We stayed in standard double rooms for two night. I would not rate those 4/5 star standard. The rooms in general are a bit old and rundown. The showers and toilets are not very clean. Yellow marks on the corners of the showers and in the toilets (hidden corners and under the seat). The toilet next to front lobby was really rundown, needs urgent attention. The buffet meals are okay but could improve the quality/ taste. For example, the desert selection was great and appealing but some didn’t taste that great. We also stayed at the Cinnamon Lodge Habarana. The buffet meals there, were far better - the variety, taste and everything.

    The location and the setting is beautiful. One if the best beaches we’ve been to in Sri Lanka. We really like the way that all rooms have a sea view. The beach chalets are nice.

    Stayed in June 2025

  • Reviewed: 10 July 2025

    9.0
    Fabulous
    • Leisure trip
    • Family with young children
    • Superior Ocean View Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, beach and pool and staff

    Stayed in June 2025

  • Reviewed: 8 July 2025

    8.0
    Lovely stay at Trinco Blu
    • Leisure trip
    • Family with young children
    • Superior Ocean View Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 2 nights
    • Submitted via mobile

    Food and beverage options were overpriced amd underwhelming. Definitely tourist prices. Bathrooms could do with an upgrade.

    Staff were always welcoming and professional. Location was excellent-the beach is beautiful. The pool, beach and bar areas are very good. Rooms very pleasant

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Exceptional Service and Stunning Views – A Perfect Stay at Trinco Blu
    • Leisure trip
    • Group
    • Beach Chalet Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 1 night

    - The suite's washroom had a bad odor from time to time - There are way too many crows in the area but not sure what the hotel can do about that

    We stayed at Trinco Blu for two nights and had a truly memorable experience! From the moment we arrived, the service was exceptional, the food was delicious, and the beach views were absolutely breathtaking. We were lucky with the weather too - visiting during peak season in the North Eastern region of Sri Lanka meant sunny skies and calm, pool-like ocean waters. A special mention goes to the front office staff, who were incredibly supportive when my partner wasn’t feeling well. They promptly arranged for the on-call doctor to visit our room. The doctor was professional, attentive, and prescribed the necessary medication. Despite being under the weather, my partner was able to enjoy the stay thanks to the excellent room service and the staff’s thoughtful care. I'd especially like to thank Rohan (Front Office Manager), Sithara (Guest Services Manager), and team members Murali, Prem, and Ravi for going above and beyond to make our stay comfortable. Their warm hospitality and attention to detail truly stood out. We’ll definitely be back! 😊

    Stayed in June 2025

  • Reviewed: 7 July 2025

    9.0
    A very relaxing end to our Sri Lankan holiday on a beautiful unspoilt beach.
    • Leisure trip
    • Family with young children
    • Suite - Discounts (10% on F&B, 15% on SPA)
    • Stayed 4 nights

    The sunbeds under the trees on the beach need regular cleaning as many have bird poop on them - ideally they would be wiped down each morning.

    The beach location was lovely - a quiet part of the beach but with various bars and restaurants within a short walk. The area is currently very unspoilt which was lovely but i suspect it won't stay that way for long which is a shame.

    Stayed in July 2025

  • Reviewed: 24 June 2025

    9.0
    Lovely beach stay
    • Leisure trip
    • Couple
    • Beach Chalet King - Discounts (10% on F&B, 15% on SPA)
    • Stayed 1 night
    • Submitted via mobile

    Rooms are small

    Great stay by the beach.. beautiful views and v good food.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    9.0
    Lovely spot for a quiet holiday
    • Leisure trip
    • Couple
    • Suite - Discounts (10% on F&B, 15% on SPA)
    • Stayed 2 nights
    • Submitted via mobile

    Great rooms, and lovely beach and pool

    Stayed in June 2025

  • Reviewed: 2 June 2025

    9.0
    Overall very good
    • Business trip
    • Solo traveller
    • Superior Ocean View Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 1 night
    • Submitted via mobile

    Food taste could be improved

    The amenities & staff cooperation

    Stayed in May 2025

  • Reviewed: 25 May 2025

    8.0
    It was amazing
    • Leisure trip
    • Couple
    • Beach Chalet Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The property itself and the ocean

    Stayed in May 2025

  • Reviewed: 29 April 2025

    9.0
    Great beach vibe, super foods
    • Leisure trip
    • Family with young children
    • Superior Ocean View Twin - Discounts (10% on F&B, 15% on SPA)
    • Stayed 1 night
    • Submitted via mobile

    Even we asked for queen bed, we got two single beds. Kid has a difficulty in sleeping that night.

    Foods are great, really friendly staff they are really helpful. Rooms are clean and well organized.

    Stayed in April 2025

Showing 1 – 25

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