Good

Stayed in August 2025

Excellent staff. Very flexible and serviceoriented. Special shout out to Wijeweera, the security officer.

Stayed in August 2025

The room floor wasn't very clean, and there was hair left all over, I believe from the last guest. Also, they didn't have enough toiletries. Shampoo and body wash weren't enough for two people. Also, when we arrived, there wasn't any toilet paper, and it needed to be requested.

The Hotel is conveniently located in a not very busy part of the city. The staff was very friendly and helpful. I had two separate bookings, and they accommodated us in the same room. Overall, the service was great.

Stayed in August 2025

Breakfast is not standard for this star hotel .fruit, very cheap standard, no papaya, no watermelon .eggs omelette already cooked and stroge..please update

No complaints front desk staff excellent good service room service staff to very good.

Stayed in August 2025

I had a pleasant stay at this hotel. The room was clean and comfortable. Staff were friendly and helpful. The location was convenient, and the price was reasonable. I would recommend this place to others.

Stayed in August 2025

the hotel seems a shady place inside the floors. everywhere they have written & highlighted that anything missing or stolen HOTEL is not responsible for the same. firstly the room given to us was having lock issues which they tried repairing but didn't solved so then our room was changed in this our more than 1hr was wasted.

the terrace restaurant which is like a sky lounge, the view from the top is good city view. Bar with live music (weekends only) is the only thing which we liked about this hotel. the restaurant is good. staff is good and cooperative.

Stayed in June 2025

Smell in the corridor

Good South Indian/Asian Breakfast

Stayed in June 2025

It was too pricy.

Breakfast selection was good and room was big.

Stayed in June 2025

None

I selected this hotel, due to it's location. However, staff at this hotel is the most important asset. I must mention few stars who shone during my stay, Devmini and Wijeweera at reception were exemplary. Marshall at F&B was always wanting to know what needs to be done next.

Stayed in May 2025

Mould in shower and no coffee packets only tea

Staff and rooftop bar

Stayed in May 2025

Food options too less

All good

Stayed in May 2025

The food in the restaurant is very high. The buffet breakfast also overcharging and there is no variety of foods as per the price they are charging....

Reception staff and Manager Darwin were very nice people. Checkin process they did very fast. The Manager took extra care to make customers happy. He is always in a smiling face.

Stayed in May 2025

Smell coming out of the washroom

It was peaceful and enjoyed

Stayed in March 2025

Good

Stayed in March 2025

Passing by Colombo, it was a good option of stay and fair price.

Stayed in February 2025

Not enough equipment in gym

Warm staff, very clean room, very thing worked well

Stayed in January 2025

Location

Nice breakfast

Stayed in January 2025

View from the top reveals a few rough urban buildings nearby. It’s not a big deal

We had a fantastic stay at this hotel with family. The rooms were well-maintained, and the service was excellent. The staff were friendly and helpful. The location is a big plus—it’s in a great spot, making it easy to get to any destination from the center. The bathrooms were clean and modern, which added to our comfort. Overall, a great choice for families looking for convenience, comfort, and excellent service. Highly recommended!

Stayed in January 2025

Quality of linen in the bedroom was not upto the Best Western standards hotels I have stayed in before in other cities.

Nice hospitable behavior of the front desk staff especially Dewmini.

Stayed in January 2025

Toilet sand bath smell should be sorted out Pls

Specially reception staff members are amazing , Special.thanks goes to.Dilshan who.arranged my extension of stay without anu hassle

Stayed in January 2025

The food in the Vu restaurant needs a rebrand, it’s very very old fashioned and not that original or fresh feeling /but I was well looked after

I had to make a last minute booking when my daughter needed medical treatment at a nearby hospital during a holiday. The hotel was overall much better than I expected for the price I paid even though it is all quite basic and a bit tired. The staff were friendly, the location was good for what I needed and the facilities I used were all ok.

Stayed in January 2025

Very friendly staff with good hospitality. Room was clean and well maintained

Stayed in December 2024

The only thing that bothers me is the taste of the water during breakfast. It is refreshing, but it has a different taste compared to commercial water bottles.

The hotel staff is really helpful and friendly. They could speak English well, which helped me a lot to communicate with them. The hotel also has a fitness center on the 8th floor. The wifi speed is quick enough to hold an online meeting, although I have a short delay but it is acceptable.

Stayed in November 2024

The location was perfect for my work and very convenient I would say.

Stayed in September 2024