Reviews of The SoCo House - All-Inclusive 4 stars

I loved everything, it was like visiting family for me. Everyone was super nice and very caring.

The bar manager is not friendly at all unless he’s talking to white people who stay at the resort . He watches you as if you owe him something personally. He doesn’t introduce himself or talk with guest again unless they are white which i as well as other guest noticed and some of us vocalized it while staying there. Other than that i enjoyed my stay and will be returning.

Brutus was so entertaining and was so personable. Jade is so hard working and always accommodating the guests. The room and whole resort was very clean. The restaurant staff very nice. The water pressure in the shower was amazing. Berry made the best chocolate martinis. The people at the beach were very accommodating.

The meals were slow on table delivery. Menu was interesting. If you ordered the same thing on 2 different days it came out different than the first order. The pool filter wasn't working half the time. The walk to the beach was without a sidewalk and you needed to be very careful as they drive quite fast. Resort rooms pretty old and could hear the guests in the next room.

We paid for 3 nights stayed one and left for another property staff wasn't so friendly food was limited and not what we expected from a hotel. No entertainment very boring

The staff was great..

The food was not good at all, we paid for all inclusive but eat most meals outside the resort.

Everything was great

The property is great. The meals were very good. The drinks were excellent. The staff were very friendly. We very much enjoyed our stay.

The staff was great!

The mini chiller I'm the room was empty.at least water would be nice

Staff was helpful . Veronica was kind and helpful .

N/A

Clean and peaceful , I slept very well … very quiet .

N/A

Good evening, I left the hotel this morning. I was in room 205. I lost my Louis Vuitton brand card holder engraved with L.M. initiakes with 3 credit cards in the name of MALOUINES Lara. Could you look if you find. call me +596696810881

The junior suite was not impressive

The room could have better decor. The bar closes too early and the drinks choices need to be expanded.

Everything

Noting

Staff made me very welcome very friendly people

The food could have been bigger portion .

We were a group of 3 adults on a weekend stay & had 2 rooms adjacent to each other. The beds were extremely comfortable! The room was adequately appointed, with a mini fridge, coffee & tea, iron, chair & work desk, safe and small selection of toiletries. Pool/beach towels provided in room alongside regular linens. Also appreciated that multiple electrical outlet choices were available for guest use. Hotel decor had some nice touches, the subtle insertion of lemon brightened up the blue and white theme. I appreciated the mini coolers that were provided if you were heading to the beach opposite the hotel, that were filled with your choice of soft drinks, water & beers. They also have an arrangement for free lounge chair use on the beach, so something to enquire with the staff on. The staff generally were very helpful and pleasant throughout our stay. A standard array of alcohol was available as part of the all inclusive package, with a bar at the pool area and another inside between lobby & restaurant available to service your needs. The breakfast slot was sufficiently lengthy 7-10am, with lunch, afternoon tea and dinner slots being shorter over the rest of the day. The hotel choice was sufficient for our needs but there are some things that can still be improved.

The restaurant was the one main sore point for our stay. While I appreciate the manager may want to provide variety to guests, the degree of choice and lack of repeated ingredients throughout the selections invariably results in extensive prep time for the kitchen to produce & plate orders, and much too long wait times for guests, especially at breakfast. A better option would be to implement a buffet system, though perhaps the restaurant space may need an extension to accommodate this. We had breakfast at the tail end of the period assigned, yet consistently had lengthy waits, sometimes even to just get coffee, tea & juices to our table. Lunch seemed to fare slightly better, where I was able to order and collect (to take back to our rooms) within 30mins. I did find some menu items to be on the bland side (the pumpkin & shrimp risotto and my omlette one morning, for instance). But other times the seasonings appeared balanced, so perhaps that may be a function of the chef preparing....Some more consistency in the kitchen would therefore help. We declined having dinner at the hotel so cannot comment on the options & experience there.

friendly and helpful staff

no beach allocation

Very good

I am satisfied awesome