Reviews of Sandals Halcyon Beach All Inclusive - Couples Only 5 stars

Our stay was great, room was excellent, and staff was extremely accommodating for our needs.

The only thing was that room service came at 9:00 at night twice.

Clean well equipped with great facilities and staff

The beach and the accommodation

The food

Beautiful garden frdly stuff nice food

Location , our rooms were well presented and service levels excellent - a reasonable range of restaurants and good long beach . Our butlers were also excellent and needed as there were not enough beds on the beach outside our suite .

The beds in this photo were not those at the property which were relatively cheap and without any cushions - they need to upgrade all the beach beds and those around the pool to compete with other 5 star competitors along that coast . Revue and freshen up the menus and perhaps have a themed night in the evenings at the Bayside rather than just the same menu for the week . Our two daughters were in a block in the 600s which probably needs modernising . We were in a suite in the 900s more recent and well presented with direct access to the beach

The food in general was lovely, as were the drinks and the staff in the Italian restaurant were superb. Our room was incredible and spacious. The Wi-Fi was great and the welcome you receive is amazing.

The staff at times were wildly unhelpful and there appears to be little to no communication between the Halycon resorts themselves. This was important as we were at a wedding at Le Toc; but the staff refused to help us with lifts so we ended up having to spend almost $200+ on individual taxis. The service at times in the restaurant was staggeringly slow and I think given how much Sandals charges for their rooms, this would be something they need to sort. I don't think we'd rush back to be honest.

It was good can't say nothing bad. You have very good staff.

More pleases with air conditioners.

I loved the location . The setting is beautiful and the rooms very comfortable. The staff are lovely . Food was very good for us but we don’t have any dietary requirements loved the different restaurants and tgat at all restaurants you got proper meals, no buffets. Loved ability to get the shuttle to other sandals hotels Wasn’t really a problem for us but people do put towels down from 7.30-8 am. I’m not a fan of this but if you can’t beat them then join them. Special call out to Ruth fot getting our room moved, boozie and leshaun for their extremely hard work particularly in the entertainment team and Veronica who cooks the best eggs/omelettes and Diana from the water sports team The included transfer and shuttles were a bonus

The resort is def a good 4 star. In some areas it slightly lacks the finesse that would take it to a 5 star. It’s little things eg the rooms are not automatically always restocked. I had to ring housekeeping to restock t bags, milks, toilet rolls and the fridge contents. Just little things like that. A little more attention to detail is sometimes needed. We have no dietary requirements so we were fine but friends were vegan and found difficulty at the evening meal. We had a very noisy room in 819 to start with as it was close to a very busy road passing behind it , however the staff moved us to a quieter area once we pointed it out and it was brilliant from then.

Everything

Didn't like the songs when you arrive and leave, a bit cringe

everything fantastic

nothing

The food was great The staff was very professional and friendly The rooms and the property is always clean Lots of restaurants to choose from Airport pickups and drop offs were very efficient

The hotel was very boring. While the crowd had some mature guests, they should also cater to a younger crowd as well. The WiFi was very slow The decor we got for our honeymoon was very minimal or low effort (1 swan towel with literally 4 rose petals-2 on either sides). We were expecting a bit more, the set up was quite underwhelming We got Breakfast in bed as part of the honeymoon package on a selected morning and it felt rushed and like an ordinary room service, the employee just came and was like where do you want me to put this and left. The hotels are a bit far apart 10-15 minutes drive on shuttle. Restaurant reservations were very limited even though we had lots of restaurants to choose from. We wanted to do Indian and for 2 days straight it was closed.

Breakfast overall good and a lot of options, but for a Person vacationin from Europe it loses on quality. Staff were the friendliest ever! :) Everythibg worked also excellent.

The quality/taste on od the food was biggest dissappointment. For a 2k€/Night you would expect close to Michelin star food. The food was average but really mild and generic. But there was a lot of it. Minor thing was that they has smart tvs there was no AirPlay so could stream our own series to the TV. Also the Wi-Fi was 5mbps, for a super expensive place it seems silly to ask more money for a decent Wi-Fi speed. Not hotels fault but beaware that going to see any places outside is super expensive, 120€ for a taxi tonpitons for 1 direction.

The food was good quality. The guy in the gym It was clean

The music around the pooling was often deafening. There are lots of around the pool activities. That would suit some people but wasn’t for us. Unfortunately the music was so loud as were the folk on the mic that it was still intrusive even on the beach. There was only more than one vegetarian dish at the Italian restaurant.

The venue was perfect for what we desired. A relaxing and calm experience, enhanced by the beautifully manicured greenery that enveloped the hide away venue. We were grateful that we didn't have to rush off to breakfast or any meal too early as there was always the anytime snack restaurant available incase we didn't make the restaurants in time. We enjoyed the fully stocked mini fridge with a variety of beverages including water. Loved the Ambience in Dock side. We had breakfast there each day of our stay. Having the gluten free option was a great plus. The meals were always tasty. on 4 of the days we were happy to have been served by the same attendant at breakfast and she took note of the gluten free diet and ensured items were available and provided the following days. We also enjoyed the opportunity to visit the other Sandals. The staff were always courteous and helpful. Cutriss (Front desk) was extremely helpful and made us feel very comfortable during our stay.

The wait time for meals to be served on some days was almost to 45 mins and in one instance an hour. On the last day of our stay, the breakfast took a long time to be served and eventually we did not receive all that was ordered from the menu. Also we were happy to have been greeted in our room with a bottle of wine and cake in celebration of our anniversary and a card that said we were invited to participate in a "complimentary" shoot. We were grateful for the thought to make us feel extra special , however the " complimentary " Photoshoot was a little misleading as one would believe that at least a few(2-3) amount of digital photos from the shoot would have been complimentary. This was not the case as we had to pay for each one and then received a free 5x7 after we acquired more than 10 digital prints. It was more of an encouragement to do a photoshoot than complimentary .

The gardens were fabulous

Sun beds were being reserved by guests before breakfast and the hotel staff did nothing about it.

The property was beautiful. The kept it real nice. There were broken plates and glass at the end of our stairs for two days. Not cleaned up. But otherwise the property was beautiful. The people that work there were super friendly. Thank you Arielle in the duty shop and Ruth the manager for making our situation a little bit better. We didn’t receive our luggage until the night before we left. Wanted to acknowledge their help.

The birds at the one restaurant. They would fly in and crap right near you.

great it was very tasty

The buffet breakfast was great

There was nothing I didn't like.