Food and staff at times felt limited due to the all-inclusive nature. During busy pool times, the pool bar is usually quite slow with few bartenders, and the food options while diverse were not as good as one would hope if you were to pay the listed prices for the food (at least compared to other restaurants and locations on the island we stayed at). The beach is very small and there are competing resorts who get to put the chairs closer to the water so you could be far in the back depending on the day. Coconut trees on beach were beautiful but dangerous, watched three coconuts fall around beach-goers while there on a windy day. Many of the excursions were more expensive than at other locations and ground transport was very expensive (charged 160$ for an hour "transport" compared to <80$ for a taxi service). Recommend booking independently for most excursions through a different agency as you will find better deals.

Really good value overall. Easy to take water-based excursions, and a good selection of food for the size. Nice amenities and helpful staff. Our AC broke in the evening and a technician was able to fix it at 9 PM so that we could sleep in a cool room without moving - this level of service would be impossible at most locations. Fun to stay in a marina and experience the boat traffic and views.

Stayed in August 2025

Nothing

The hotel staff were excellent keen to help and available. A thank you to Neil our Butler and Vijay the restaurant manager who were both prepared and showed willingness to make our stay memorable. We had some lovely conversation with Ernie the security. Easy access to the beach which is a short hop by boat provided as a complimentary service by the hotel

Stayed in July 2025

No real private beach on the property.

Amazing food and location!!

Stayed in June 2025

Private pool for my room wasn’t as private

Not much walking from the room to the restaurants

Stayed in June 2025

Running out of towels at the Pool

Staff especially Neil & Sean (The Buttler’s) were very helpful and very nice

Stayed in June 2025

I had to leave lol

This was an experience of a lifetime. The staff, food, and energy was amazing. When I landed I felt the good vibes from the airport to the cab ride to check in. If you looking to relax this is the spot to be at.

Stayed in May 2025

Exceptional food and drinks. There was a variety of bars and restaurants

Stayed in December 2024

We had quite a bit of rain, no umbrellas in the rooms or available from reception. The rooms need some mats by the doors as when it rains the floor gets very slippery. The sauna wasn’t working, only found out when we went to use it. Service was a little slow and often staff were just standing around, so a little frustrating.

Loved the location, the views are beautiful. Great food and drink selection and the staff were very friendly.

Stayed in November 2024

Service! They always attend to your needs

Every was beautiful just wish they let you know how bad are the mosquitoes

Stayed in September 2024

Would have been nice if the pools stayed open a little later

One of the best all inclusives we have ever experienced. Luxury at every turn— totally relaxing, and the staff went out of their way to care for us. We will definitely be back. Thanks especially to Natalia, Alison, and Ryan at the beach! PS the Caribbean food at the Hurricane Hole was the standout for us!

Stayed in August 2024

There wasn’t anything that we didn’t like.

Our 2 night stay at Zoetry was amazing! I would definitely recommend going there. The staff was welcoming, the food was 10/10 and the views from our ocean view suite were to die for. We’ll definitely be back soon!

Stayed in August 2024

No complaints about the property!

The property was absolutely beautiful! Such great staff and the food was incredible.

Stayed in August 2024

No complaints

Staff was incredible

Stayed in July 2024

All good

Mini ipad for all communications and orders a stunning ad, our butler Chester with very attentioned service, gave a ready to go room service breakfast at 3:30 am so kindfull served by your staff at precisrly 3:30 mark and so many more examples!

Stayed in July 2024

Nothing!

I appreciated the beauty and cleanliness of the property.

Stayed in June 2024

Menu was in the restaurant we liked was pretty much same every day. Facility is a little rough in some areas showing the result of being in a hot, moist, tropical environment. Also water pressure was a little wonky in our suite. For price was expecting a pristine facility.

The gem and value of this property were the staff. Warm, friendly, engaging. They aim to please and exceedingly so. Liked there were local offerings for food. Lots of different options. Overall property is beautiful and stay relaxing and rejuvenating.

Stayed in May 2024

We would have liked more food variety, however the food was good.

A quiet, relaxing stay. The staff went over and beyond ensuring we were comfortable, meeting some of our needs before we even voiced them. A very welcoming atmosphere.

Stayed in April 2024

There’s nothing I didn’t like to be honest

Breakfast was delicious, and the room service and butler service was impecable.

Stayed in March 2024

Nothing

Differently recommended for a honeymoon stay or couple vacation the views are amazing and the staff so sweet Rosemary my housekeeper leaves these handwritten notes for us everyday it was sooooo good there

Stayed in November 2023

Available wine and wine knowledge shocking

Staff amazing

Stayed in November 2023

There was a constant rumbling noise from the apartment above. It wasn’t our air con, our fans or anything else. It did make getting to sleep somewhat difficult.

Everything.

Stayed in September 2023

Smelled like sewage near the restaurant by the marina. Staff was rude. No towels. I could go on and on and saving my time on such a bad hotel

Not much.

Stayed in July 2025

The quality of the food. The tired room, remember it was £774 per day!

The wait time was horrendous and the food was just not up to standard.

Stayed in February 2025

Poor service. False or misleading advertisement regarding the plunge pool (which in fact is a hot tub). Fellow guests (drunk crowds).

The location. Marigot Bay is quite pretty.

Stayed in November 2023