8.7

Reviews of Bel Jou Adults Only - All Inclusive 4 stars

La Pensee Road, Castries, Saint Lucia

  • Alison

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Rooms were nice, the view was beautiful, and the AC worked very well! I enjoyed the pool bar area. Food was good too!

    The clientele weren't very social, at all. Staff generally were friendly, but not always.

  • Tiffany

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Very friendly staff and great value

  • Jemima

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review

    The security was exceptional during my stay, and having the security at the beach gave me peace of mind. Shuttle to Castries.

    Having more information about the services they offer.

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  • Gina

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review
  • Brittany

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Jeanette

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Lovely views on hillside The staff were so helpful , friendly without being intrusive and went above and beyond . It was calm , small and people staying within the hotel chatted to each other . Choice of poolside snack bar . A la carte and buffet . Sitting outside on the veranda with the views and having food on the evening just so lovely The food was good and the buffet and a la carte menu changed daily My husband loved the omelettes cooked as required every morning and no queuing The cocktails all made freshly and decorated and so delicious . No queues for anything ! Towel policy - you got a new one and put in a bin when finished / wet / dirty anc you got a new one . No fuss . No deposit ( I always thought with other hotels - why a towel deposit - who seriously wants to take a towel home !?!?!!) Amazing good value Hotel was ? 78% full - lots of sunbeds every day - no one needed to reserve them / at both pools or at the beach ( courtesy bus )

    You could not walk anywhere . It is up a hill - more isolated but this may be true for other resorts there on the beach as they were far from each other . There was a courtesy bus to Vigie beach ( 10 mins max ) and Castries - no problem booking and driver picked up when you wanted . We hired a car The roads are steep and lots of potholes but we managed and allowed us to visit other places when we wanted

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  • Louisy

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Kendra

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    I really enjoyed my stay at Bel Jou. My room was always spotless, the self-service bar by the pool was so convenient for grabbing a refill before heading out, and the buffet had so many great options — breakfast was especially my favorite. The staff was incredibly accommodating and made the experience even better.

    There were quite a lot of steps to get around the property, which might be challenging for some guests. I was also surprised by a room service charge that wasn’t mentioned until arrival. Lastly, the pool area could use more than one bartender to help speed up service.

  • Shermie

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    The staff were warm, friendly and helpful. Food and drink options were great. The resort is quiet and peaceful with amazing views overlooking the sea. The pools are well.kept and inviting.

    Property response:

    Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that our team ensured your time with us was memorable We hope to welcome you back

    Bel Jou Adults Only - All Inclusive
    6 August 2025
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  • Summa

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    The staff was very friendly and willing to help and the food was amazing.

    Property response:

    Thank you for sharing your review. We are happy to read that our Bel Jou team took good care of you.

    Bel Jou Adults Only - All Inclusive
    6 August 2025
  • Constantine

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Loved everything about this resort, except the food at the buffet.

    Only thing was the food options on the buffet, it felt like you did not have a choice but to eat what was offered. So we ate at the snack bar often.

    Property response:

    Thank you for sharing your feedback. While we’re glad you joined us, we’re sorry to hear that the buffet offerings didn’t meet your expectations. Your input is invaluable as we strive to offer a more inclusive and satisfying buffet in the future. We hope you'll consider giving us another opportunity to serve you with improved variety on your next visit.

    Thank you for sharing your feedback. While we’re glad you joined us, we’re sorry to hear that the buffet offerings didn’t meet your expectations. Your input is invaluable as we strive to offer a more inclusive and satisfying buffet in the… Show more

    Bel Jou Adults Only - All Inclusive
    6 August 2025
  • Erica

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review

    Staff was amazing! My checkin did take awhile til around 445 but they let me hang out at pool and enjoy lunch and drinks before room was ready! They have great activities and the chef is great!

    Nothing

    Property response:

    Thank you for sharing your experience with us. We are happy to read you had a good time and that we at Bel Jou made your time on the island a goon one.

    Bel Jou Adults Only - All Inclusive
    6 August 2025
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  • Jeremy

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    The staff were absolutely amazing, they went out there way to help us. If your drink was half full they were refilling. All of them were friendly

    The food was ok most of the time but very little choice and repetitive

    Property response:

    We appreciate you taking the time out to share your feedback from your time with us. Your review is invaluable to us in bettering the service we offer to you our valued guest. Providing variety, fresh, flavorful and well-presented dishes is our top priority, so we appreciate this feedback.

    We appreciate you taking the time out to share your feedback from your time with us. Your review is invaluable to us in bettering the service we offer to you our valued guest. Providing variety, fresh, flavorful and well-presented dishes is… Show more

    Bel Jou Adults Only - All Inclusive
    6 August 2025
  • Felix

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    The staff were incredibly friendly and welcoming, always ready to assist with a smile. Their hospitality truly made my stay enjoyable. The food was amazing —delicious, fresh, and with a great variety to choose from. Whether it was breakfast, lunch, or dinner, every meal was a delight.

    Property response:

    We at Bel Jou are elated to read about your amazing experience with us. Thank you for taking the time out to share.

    Bel Jou Adults Only - All Inclusive
    6 August 2025
  • Knell

    Reviewed: 1 August 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Sandy

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Besides the location, the hotel was quiet. It made relaxing easy.

    The 12USD additional fee for room service at an all inclusive is crazy!

    Property response:

    Thank you for sharing your feedback and experience. We are happy that Bel Jou offered a relaxing and tranquil atmosphere for you which is important. We are nicely perched in a very quiet community with picturesque view. Our all-inclusive package includes buffet-style meals, snack bars and an A LA carte option along with house-brand beverages. Room service is available for added comfort, but a small delivery fee is applied—this is not part of the core meal plan. As it involves individually packaged meals and specialty preparation.

    Thank you for sharing your feedback and experience. We are happy that Bel Jou offered a relaxing and tranquil atmosphere for you which is important. We are nicely perched in a very quiet community with picturesque view. Our all-inclusive p… Show more

    Bel Jou Adults Only - All Inclusive
    6 August 2025
  • Siana

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
  • Synica

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Kevin

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Anonymous

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    The staff were very friendly and accommodating. The view from the property was beautiful. The food was a decent selection and well cooked!

    Property response:

    We appreciate you taking the time out to share your review on your experience. Thank you. Your positive experience is important to us. We hope to welcome you back.

    Bel Jou Adults Only - All Inclusive
    6 August 2025
  • Chantal

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Andrea

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Self service bar by the 2nd pool is fabulous. Breakfast and dinner switch up and they’re very good, the cafe has great food as well. All the staff are very friendly. Untapped rum punch. This is an eating and drinking hotel 100%. Huge comfortable suites with a nice patio and great bathroom. I recommend anyone stay for the weekend at least. Great views.

    24 hr bar with snacks would make the price feel completely justified, or free room service.

    Property response:

    Thank you so much for taking the time to share your wonderful review! We’re truly delighted to hear that you had an excellent overall experience with us. Your kind words affirm the dedication we put into every aspect of our service—from our team’s attentiveness to the comfort and quality we strive to provide. We hope to welcome you back so we can repeat the wonderful experience.

    Thank you so much for taking the time to share your wonderful review! We’re truly delighted to hear that you had an excellent overall experience with us. Your kind words affirm the dedication we put into every aspect of our service—from our… Show more

    Bel Jou Adults Only - All Inclusive
    6 August 2025
  • Aaron

    Reviewed: 5 July 2025 · Stayed in May 2025

    Verified review
  • Jonathan

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review
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  • Jenelle

    Reviewed: 1 June 2025 · Stayed in June 2025

    Verified review

    Everything...the facilities were clean, the staff were so friendly and the food and drinks were top shelves. My gosh, it was exceptional. Everything you can want and need while on vacation was available at Bel Jou Hotel.

    Property response:

    Thank you for taking the time to share your experience with us. We are truly elated to read that you had an amazing time. Your feedback is truly invaluable and the team is always happy to read that we created a warm and happy environment for you to enjoy. We trust you visit us again soon.

    Thank you for taking the time to share your experience with us. We are truly elated to read that you had an amazing time. Your feedback is truly invaluable and the team is always happy to read that we created a warm and happy environment fo… Show more

    Bel Jou Adults Only - All Inclusive
    2 June 2025
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