La Pensee Road, Castries, Saint Lucia
#3 of 5 hotels in Castries
Guests' ChoiceBased on 350 hotel reviews
8.6Cleanliness
9.2
Comfort
9.0
Location
8.4
Facilities
8.7
Staff
9.3
Value for money
8.8
Free WiFi
8.1
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End of dialog contentReviewed: 28 August 2025
Alison
United KingdomThe clientele weren't very social, at all. Staff generally were friendly, but not always.
Rooms were nice, the view was beautiful, and the AC worked very well! I enjoyed the pool bar area. Food was good too!
Stayed in August 2025
Reviewed: 18 August 2025
Tiffany
United StatesVery friendly staff and great value
Stayed in August 2025
Reviewed: 12 August 2025
Jeanette
United KingdomYou could not walk anywhere . It is up a hill - more isolated but this may be true for other resorts there on the beach as they were far from each other . There was a courtesy bus to Vigie beach ( 10 mins max ) and Castries - no problem booking and driver picked up when you wanted . We hired a car The roads are steep and lots of potholes but we managed and allowed us to visit other places when we wanted
Lovely views on hillside The staff were so helpful , friendly without being intrusive and went above and beyond . It was calm , small and people staying within the hotel chatted to each other . Choice of poolside snack bar . A la carte and buffet . Sitting outside on the veranda with the views and having food on the evening just so lovely The food was good and the buffet and a la carte menu changed daily My husband loved the omelettes cooked as required every morning and no queuing The cocktails all made freshly and decorated and so delicious . No queues for anything ! Towel policy - you got a new one and put in a bin when finished / wet / dirty anc you got a new one . No fuss . No deposit ( I always thought with other hotels - why a towel deposit - who seriously wants to take a towel home !?!?!!) Amazing good value Hotel was ? 78% full - lots of sunbeds every day - no one needed to reserve them / at both pools or at the beach ( courtesy bus )
Stayed in August 2025
Reviewed: 9 August 2025
Kendra
United StatesThere were quite a lot of steps to get around the property, which might be challenging for some guests. I was also surprised by a room service charge that wasn’t mentioned until arrival. Lastly, the pool area could use more than one bartender to help speed up service.
I really enjoyed my stay at Bel Jou. My room was always spotless, the self-service bar by the pool was so convenient for grabbing a refill before heading out, and the buffet had so many great options — breakfast was especially my favorite. The staff was incredibly accommodating and made the experience even better.
Stayed in August 2025
Reviewed: 6 August 2025
Shermie
Saint LuciaThe staff were warm, friendly and helpful. Food and drink options were great. The resort is quiet and peaceful with amazing views overlooking the sea. The pools are well.kept and inviting.
Stayed in July 2025
Reviewed: 4 August 2025
Summa
Saint LuciaThe staff was very friendly and willing to help and the food was amazing.
Stayed in August 2025
Reviewed: 3 August 2025
Constantine
Saint LuciaOnly thing was the food options on the buffet, it felt like you did not have a choice but to eat what was offered. So we ate at the snack bar often.
Loved everything about this resort, except the food at the buffet.
Stayed in August 2025
Reviewed: 3 August 2025
Erica
United StatesNothing
Staff was amazing! My checkin did take awhile til around 445 but they let me hang out at pool and enjoy lunch and drinks before room was ready! They have great activities and the chef is great!
Stayed in July 2025
Reviewed: 2 August 2025
Jeremy
United KingdomThe food was ok most of the time but very little choice and repetitive
The staff were absolutely amazing, they went out there way to help us. If your drink was half full they were refilling. All of them were friendly
Stayed in August 2025
Reviewed: 2 August 2025
Felix
GrenadaThe staff were incredibly friendly and welcoming, always ready to assist with a smile. Their hospitality truly made my stay enjoyable. The food was amazing —delicious, fresh, and with a great variety to choose from. Whether it was breakfast, lunch, or dinner, every meal was a delight.
Stayed in August 2025
Reviewed: 17 July 2025
Andrea
United States24 hr bar with snacks would make the price feel completely justified, or free room service.
Self service bar by the 2nd pool is fabulous. Breakfast and dinner switch up and they’re very good, the cafe has great food as well. All the staff are very friendly. Untapped rum punch. This is an eating and drinking hotel 100%. Huge comfortable suites with a nice patio and great bathroom. I recommend anyone stay for the weekend at least. Great views.
Stayed in July 2025
Reviewed: 1 June 2025
Jenelle
Trinidad and TobagoEverything...the facilities were clean, the staff were so friendly and the food and drinks were top shelves. My gosh, it was exceptional. Everything you can want and need while on vacation was available at Bel Jou Hotel.
Stayed in June 2025
Reviewed: 30 May 2025
Alesia
United KingdomMy stay at Bel Jou Hotel (adults only) was truly unforgettable. From the moment we arrived, the staff's warmth and friendliness made us feel welcome and cared for. They were always ready to assist, ensuring that every aspect of our vacation was perfect.The hotel boasts several pools, daily activities such as yoga, pilates, water sports, lively parties, and entertainment that kept us engaged and relaxed throughout our stay. The spa is simply fantastic—my massage was one of the best experiences I’ve ever had.All meals are included, with a variety of fresh dishes served at multiple on-site restaurants catering to every taste. We enjoyed unlimited drinks and appreciated the cozy coffee shop where freshly brewed coffee was available all day long. Our spacious room had everything we needed for a comfortable stay. The hotel offers a free shuttle every hour to the most beautiful beach with pristine waters and stunning views. Guests have access to free sunbeds on the beach, making it easy to relax and soak up the sun. There’s also a complimentary shuttle to the city center for exploring nearby attractions. The breathtaking scenery, wonderful staff, full relaxation, delicious food, sea, and sunshine made our experience truly special. The hotel exceeded all our expectations and provided everything needed for an amazing holiday. We chose it to celebrate my birthday, and I was absolutely delighted—receiving birthday wishes and surprises made it even more memorable. We will definitely return and highly recommend Bel Jou Hotel as one of the most wonderful places to unwind and enjoy life’s pleasures.
Stayed in May 2025
Reviewed: 5 May 2025
Gajadhar
Saint LuciaHotel is located in close proximity to the City Center, with fantastic views. Excellent service and delicious food with comfortable accommodations.
Stayed in May 2025
Reviewed: 4 May 2025
Roenne
DenmarkNothing - only that I had to leave :-)
Just loved everything about Bel Jou - the location, the views, the nice and friendly staff, the buffet restaurant, the bar, the lovely food, out-door area, the pools and finally the room.
Stayed in May 2025
Reviewed: 27 April 2025
Cameron
United KingdomEverything great.
The staff were very friendly and the resort is kept very clean including pools, patio areas etc. There are various options for food that change daily and the quality is good. The shuttle bus to the beach and town is handy likewise booking private tours was also hassle free.
Stayed in April 2025
Reviewed: 25 April 2025
Ginny
United KingdomExcellent food, staff, hospitality, genuine friendliness, management, pool
Stayed in March 2025
Reviewed: 22 March 2025
Marlyn
United KingdomEverything was excellent.
Staffs are welcoming always smiling and ready to assist in anyway they can.the atmosphere was warm and inviting. Would recommend friends to this facility.
Stayed in March 2025
Reviewed: 2 March 2025
Adana
United KingdomThere's not much i didn't like. The restaurant gets booked very quickly due to limited space, so throughout my stay, I wasn't able to dine there.
Staff are extremely friendly, helpful and accommodating. They were always prompt to address any issues, always having a warm and welcoming reception.
Stayed in February 2025
Reviewed: 21 February 2025
Lalita
United KingdomThe property was on a hill and not so easy to just walk about, however they did have a shuttle bus that took you to the beach and town but you really need to venture out to relax on the nicer beach
The staff were amazing 🤩 very friendly and helpful. We loved the entertainment and the food was excellent. We absolutely loved our stay at Bel Jou.
Stayed in February 2025
Reviewed: 12 February 2025
Derek
United KingdomNothing
This was our second time at Bel Jou. It’s a Lovely hotel for a relaxing vacation, the food is excellent with a good choice always available. Great staff, friendly and accommodating. We will be back.
Stayed in February 2025
Reviewed: 3 February 2025
Toby
United KingdomOverall the property is a bit tired, with various broken tiles, shower cubicle not suitable/broken. In need of an upgrade/renovation.
Location was good allowing for a nice breeze and views. Lower swimming was very enjoyable.
Stayed in January 2025
Reviewed: 15 January 2025
Latisha
United StatesThe beds. I can’t speak for all the rooms but I had an ocean view, two Queen room and the mattress was box spring trash. I was only there 2 nights so it was bearable. They need to upgrade to memory foam and this place will be a 10/10.
Just about everything including the staff, the staff are warm and friendly, by far the best thing about Bel Jou. I thought the buffet food was also solid. The snack stand made the best frozen painkillers!! The NYE entertainment and party was fun, great fireworks. Just a real chill easy going vibe.
Stayed in January 2025
Reviewed: 10 January 2025
Drea
Saint LuciaFood and drinks was amazing , great flavor ,drinks was amazing great taste Chefs were welcoming really enjoyed my stay ,will surely return again
Stayed in January 2025
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