6.9

Reviews of Zoukotel Hotel 4 stars

Kaslik area, Beirut-Jounieh Highway-Jounieh Highway, 1200 Jounieh, Lebanon

  • Mustafa

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The staff was friendly and helpful, the location was good

    Old building with old elevators, the AC was old and not enough for the room size, the bed wasn't comfortable at all, the sun shade was broken and not opening.

  • Nathalie

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Nathalie

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Very clean. Friendly staff.

    Property response:

    thank you 🙏

    Zoukotel Hotel
    23 July 2025
  • Daniel

    Reviewed: 25 June 2025 · Stayed in May 2025

    Verified review

    My wife and I always stay at the Hotel. The staff know us now and we feel comfortable here.

    Property response:

    you are a valuable guest Mr Daniel...we hope to welcome you again. Thank your for your kind review 😊

    Zoukotel Hotel
    25 June 2025
  • Anonymous

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Yahya

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review
  • Daniel

    Reviewed: 6 April 2025 · Stayed in January 2025

    Verified review
  • Ziad

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review
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  • 3.0 Poor
    Seba

    Reviewed: 7 March 2025 · Stayed in January 2025

    Verified review
  • Fady

    Reviewed: 5 February 2025 · Stayed in February 2025

    Verified review

    Kind staff- Location- balcony

    Property response:

    Thank you Sir . We hope to see you again in our "Friendly Hotel"

    Zoukotel Hotel
    5 February 2025
  • Mazen

    Reviewed: 13 October 2024 · Stayed in October 2024

    Verified review

    Good location Freindly stuff Great pool Big bathroom with shower Verry big room

    Some Old furniture need to be renewed

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  • Lea

    Reviewed: 7 October 2024 · Stayed in October 2024

    Verified review
  • Elvis

    Reviewed: 21 September 2024 · Stayed in September 2024

    Verified review
  • Firas

    Reviewed: 13 September 2024 · Stayed in September 2024

    Verified review
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  • Hassan

    Reviewed: 17 August 2024 · Stayed in August 2024

    Verified review
  • Paul

    Reviewed: 18 July 2024 · Stayed in June 2024

    Verified review

    Nothing, next time if it was the only hotel free, i prefer to sleep in my car

    I booked a 1 night stay in a suite , It was hard to find the hotel, the map locatipn gave me another place, the men on the reception was unprofessional, the room was unconfortable, bed was broken and matress was very hard and dirty, blanket was dirty, towels was dirty, i couldnt find any single plug to charge my phone in the bed room, ac's have very bad sound and didnt work properly.living room couchs was unconfortable, and dirty I really don't recommend for long stay, it should be rated as hostell and less not hotel.

    Property response:

    Thank you Sir for your review, but I guess you stayed in another hotel and not at Zoukotel. No one ever complained about the cleanliness or about our staff. Concerning the junior suite you stayed in the bathroom was completely renovated and the aircon units are both brand new. Have a nice day ahead.

    Thank you Sir for your review, but I guess you stayed in another hotel and not at Zoukotel. No one ever complained about the cleanliness or about our staff. Concerning the junior suite you stayed in the bathroom was completely renovated and… Show more

    Zoukotel Hotel
    18 July 2024
  • Barzi

    Reviewed: 23 June 2024 · Stayed in June 2024

    Verified review

    1. 24-Hour Electricity: One of the highlights of this hotel is its reliable 24-hour electricity. This is especially important for those who need consistent power for work or comfort. 2. Clean Bathroom: The cleanliness of the bathroom was commendable. It was well-maintained and spotless throughout my stay, which significantly enhanced my comfort.

    1. Cold Staff: Unfortunately, the hospitality of the staff left much to be desired. The staff were quite cold and unwelcoming, which made the overall experience less pleasant. 2. Minibar and Amenities: The minibar did not have daily water bottles, and there were no slippers provided. These are small but significant details that impact the comfort and convenience of guests. 3. Swimming Pool: The swimming pool is quite small and often crowded. The hotel allows non-occupants to use the pool, which means it can get very busy, making it less enjoyable for hotel guests. 4. Location: The location is somewhat mixed. It’s convenient if you are renting a car, as it’s right across the street from Kaslik. However, for those without a car, it is far to walk to most attractions and amenities.

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  • Elkhafagi

    Reviewed: 22 June 2024 · Stayed in June 2024

    Verified review
  • Elkhafagi

    Reviewed: 22 June 2024 · Stayed in June 2024

    Verified review
  • Elkhafagi

    Reviewed: 22 June 2024 · Stayed in June 2024

    Verified review

    The Pool , The location you are near from everything in your mind .

    It’s should be a place when you smoke shisha near the pool and listening to some jazz music. The internet is very slow .

    Property response:

    Dear Sir. thank you for your kind review. Of course you can smoke shisha by the pool ...

    Zoukotel Hotel
    22 June 2024
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  • John

    Reviewed: 9 June 2024 · Stayed in April 2024

    Verified review
  • Mohamad

    Reviewed: 25 April 2024 · Stayed in April 2024

    Verified review

    Nice staff and clean spacious rooms.

  • غدير

    Reviewed: 20 April 2024 · Stayed in April 2024

    Verified review
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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