Reviews of Raouche Arjaan by Rotana 4 stars
Chouran Street facing the corniche, Beirut, Lebanon
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewRoom was upgraded. Thanks for Nagham and her lady supervisor from front disk
Breakfast restaurant is too small and housekeeping service
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe bathroom and the room lighting is bad
Dear Mr. Hassan, Thank you for sharing your feedback on Booking.com. I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly contact us via email at raouche.arjaan@rotana.com to enable us to further investigate the matter and to understand your concerns better. Best regards, Francis Moubarak General Manager
Dear Mr. Hassan, Thank you for sharing your feedback on Booking.com. I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and req… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe staff are friendly
Needs alot of maintenance
Dear Mr. Fleihan, Thank you for sharing your feedback on Booking.com. I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly contact us via email at raouche.arjaan@rotana.com to enable us to further investigate the matter and to understand your concerns better. Best regards, Francis Moubarak General Manager
Dear Mr. Fleihan, Thank you for sharing your feedback on Booking.com. I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and re… Show more
Reviewed: 2 August 2025 · Stayed in May 2025
Verified reviewI would like to express my sincere appreciation for the outstanding hospitality provided by the hotel staff. From the moment I arrived, every team member was warm, professional, and incredibly attentive. Their dedication to making my stay comfortable and enjoyable did not go unnoticed. Thank you for such an excellent experience – I truly felt welcomed and well cared for throughout my stay.
Dear Mr. Abdullah, Thank you for sharing your review on Booking.com. It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana. Best regards, Francis Moubarak General Manager
Dear Mr. Abdullah, Thank you for sharing your review on Booking.com. It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Than… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewVeiw, pool, cleanliness, balcony
Food(breakfast+ dinner)
Dear Mr. Mohammad, Thank you for sharing your review on Booking.com. It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana. Best regards, Francis Moubarak General Manager
Dear Mr. Mohammad, Thank you for sharing your review on Booking.com. It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Than… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewA/C was perfect staff was wonderful R/S 100% breakfast100%
I would like to note about the w.c in tge sweet room there is one w.c in the sweet and its out said of the sleeping room it should be at leat 2 W.Cs in a sweet olso the T.Vs r old i couldn't watch any thing through the tv hotel
Dear Mr. Alkhater, Thank you for sharing your feedback on Booking.com. I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly contact us via email at raouche.arjaan@rotana.com to enable us to further investigate the matter and to understand your concerns better. Best regards, Francis Moubarak General Manager
Dear Mr. Alkhater, Thank you for sharing your feedback on Booking.com. I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and r… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe location was very good.
The AC in the room was freezing, and it had a technical problem that we couldn't fix. The entire studio was extremely humid even with the balcony closed. Our stuff and clothes were all wet from the humidity and freezing from the AC. We couldn't sleep until the staff turned it off, which made the room humid further. It was extremely disappointing to be staying at such a hotel and have such a bad experience. When we raised it to the reception, they said "oh it is how it is in our hotel, the AC is like that," which is not the kind of response you'd expect from such a hotel. Additional lly, the studio we booked that said 3 adults was barely fitting 2 beds. We were crammed in there, so the information on booking is misleading.
Dear Ms. Laila, Thank you for sharing your feedback on Booking.com. I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly contact us via email at raouche.arjaan@rotana.com to enable us to further investigate the matter and to understand your concerns better. Best regards, Francis Moubarak General Manager
Dear Ms. Laila, Thank you for sharing your feedback on Booking.com. I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and requ… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLocation , customer service, cleanliness,
Nothing
Dear Ms. Wafaa, Thank you for sharing your review on Booking.com. It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana. Best regards, Francis Moubarak General Manager
Dear Ms. Wafaa, Thank you for sharing your review on Booking.com. It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank y… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewview is great Location is good near everything
Need some maintenance
Dear Mr. Mohammad, Thank you for sharing your review on Booking.com. It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana. Best regards, Francis Moubarak General Manager
Dear Mr. Mohammad, Thank you for sharing your review on Booking.com. It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Than… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified review