Nothing we can complain about 😊

Very nice and welcoming staff and generous. Rooms tidy and spacious. Beds comfortable. Very nice pool. Excellent breakfast. Also close (walking distance) to the Barouk forest where we can do beautiful hikes.

Stayed in August 2025

Nothing

We stayed for one night at the hotel. The rooms are beautifully designed and very comfortable. The staff are so friendly and they get out of their way to make you feel right at home. We enjoyed the pool as it was very refreshing. The breakfast served was very tasty with generous portions. We would stay here again.

Stayed in August 2025

Nothing

Service was amazing and the hotel was super clean. Rooms are beautiful and the pool with view great. Food was delicious!

Stayed in August 2025

The menu in the restaurant could be more diverse.

The staff was exceptionally friendly, welcoming, and helpful. The views from the room were gorgeous, and the property is located quite close to the cedar forest. Communication with the hotel was easy and quick throughout our time, and they helped connect us to a fantastic driver who took us to and from Beirut.

Stayed in August 2025

Nothing.

The staff dealing with customers are amazing — incredibly helpful, especially when it comes to arranging transportation and assisting with anything else we needed. The service was outstanding. As a family-run business, the place had a warm, welcoming atmosphere that truly made us feel at home. The property was also very clean, and everything was provided on time. We really appreciated the flexibility, especially with the late check-out option.

Stayed in August 2025

For the second time, we are determined to spend our vacation only in this most wonderful place.

Stayed in July 2025

Nothing really.

Everything was perfect especially the staff, the quality of food the hospitality all were excellent

Stayed in July 2025

From the moment you park your car you start feeling home due to the wonderful welcome from the lovely man that helps you with your bags to the nice lady at the reception. The room was very clean and spacious and it has a very nice view from the balcony. The food was amazing and the most important part is the quick service they have and the 2 gentlemen that works in the restaurant are amazing and so friendly and they try their best to help you. It was really unforgettable 3 nights and for sure I will repeat it.

Stayed in July 2025

Nothing at all

Everything was great

Stayed in July 2025

During our recent family trip to Al Barouk, we had a delightful stay at Nassamat Hotel that exceeded all our expectations. From the warm welcome by the staff to the impeccably maintained rooms, every aspect of the hotel ensured comfort and serenity. The cuisine was exceptional, featuring local flavors that enhanced our dining experiences. We thoroughly enjoyed the hotel's pool and the easy access to natural and recreational attractions like Al Barouk Cedars and Birak Park. Nassamat Hotel's great location and excellent facilities made it a memorable part of our journey, perfect for both relaxation and adventure. I would highly recommend it to anyone visiting the area.

Stayed in July 2025

The property is super nice, the vibes are so relaxing, refreshing and calm; the staff is welcoming and nice. Everything was perfect. Highly recommended for couples who are planning a getaway to relax and have a good time

Stayed in July 2025

More dessert options should be available.

The hotel is cosy, the setting very beautiful and comfortable, the food was nice and the staff were very friendly.

Stayed in September 2024

The staff should have money change, including in dollars.

Almost everything was great.

Stayed in August 2024

The hotel is very elegant and impressive. The room was clean, tidy and everything was in order. The service is excellent, the guys are very friendly and caring, very good people. Majed took very good care of us. The location is amazing, very close to Barouk cedar forest.

Stayed in August 2024

Nothing

The food, the view, the staff, and the design

Stayed in August 2024

The grilled meat and Caesar salad

The location was nice and the food was outstanding with a few exception

Stayed in July 2024

The bac a douche was very tight and uncomfortable. This was the only negative thing about our stay.

Fresh water in the pool was super refreshing. The staff was very nice and welcoming and they offered us drinks and an extended checkout for free.

Stayed in July 2024

Nothing

Everything was perfect! The staff are very nice, the food is delicious, and the hotel is very clean and beautiful. Everyone was so helpful and I would definitely stay again!

Stayed in July 2024

The rooms are very nice but can use a little maintenance

The staff are extremely polite and friendly The owners gave us a room upgrade The view and the location are amazing We even tried out the restaurant The food was pretty good

Stayed in June 2024

Not applicable.

Beautiful, updated, clean, the large pool.

Stayed in June 2024

Friendly staff, eager to serve

Stayed in September 2023

The hotel is placed above town in a very quite location and we truly loved the quietness. The pool area and restaurant is clean and nice and the staff is very welcoming and do everything they can to make you feel good.

Stayed in September 2023

Great location close to our main destination Very authentic generous breakfast the way we liked it

Stayed in September 2023

Everything was perfect

The food was exceptional, the view was great, the room was very clean, very neat, and the interior was just exceptional. Simply amazing

Stayed in September 2023