Reviews of Majestic Byblos Grand Hotel 5 stars
40 Fifth Avenue, Mar Nohra Street Near St. Georges Church, 1401 Jbeil, Lebanon
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Reviewed: 7 August 2025 · Stayed in June 2025
Verified reviewStaff is amazing, breakfast is delicious
Not fully renovated. No pool, gym or other amenities
Dear Mr. Seyler, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed the hospitality of our team and our breakfast offerings. We truly appreciate your understanding as we work to complete our renovations. We're excited about the improvements coming soon, including the addition of amenities like the pool and gym, and we can’t wait to welcome you back to enjoy the full 5-star experience. Warm regards,
Dear Mr. Seyler, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed the hospitality of our team and our breakfast offerings. We truly appreciate your understandi… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe location of hotel is nice its near the jbeil souk rooms are clean and staff is super friendly and helpful.we enjoy our stay abd definitely will come back for another visit.
Nothing
Thank you for taking the time to share your feedback. We are delighted to hear that you had an enjoyable stay and that our convenient location near the Jbeil Souk, the cleanliness of our rooms, and the friendliness of our staff met your expectations. It is always rewarding to know that our efforts contribute to a positive guest experience. We truly appreciate your kind words and are pleased to know you intend to return. We look forward to welcoming you back on your next visit.
Thank you for taking the time to share your feedback. We are delighted to hear that you had an enjoyable stay and that our convenient location near the Jbeil Souk, the cleanliness of our rooms, and the friendliness of our staff met your exp… Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewNothing at all!
No WIFI No Hot Water No water in rooms No electricity No TV No network Expired coffee sachets in the room and when I complained, they put the blame on the supplier. The hotel has no minimum quality controls in place. Staff is rude and dont know how to manage the situation No safety measures! Our car was full of maintenance paint and cement while they are doing some fixes for their exteriors. I tried to refund and leave the hotel, neither Majestic nor Booking could reach to an agreement.
Reviewed: 7 February 2024 · Stayed in February 2024
Verified reviewEverything was perfect
Nothing
Dear Mr. Ramy, thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and hope to have the opportunity to welcome you back in the future for another outstanding stay.
Reviewed: 18 January 2024 · Stayed in January 2024
Verified reviewReviewed: 2 January 2024 · Stayed in January 2024
Verified reviewReviewed: 26 September 2023 · Stayed in July 2023
Verified reviewReviewed: 18 September 2023 · Stayed in September 2023
Verified reviewShould be better
Reviewed: 11 September 2023 · Stayed in July 2023
Verified reviewNice room, brilliant staff
Nothing!
Dear sir, Thanks so much for sharing your experience with us and we're glad that you enjoyed your stay at Majestic Byblos Grand Hotel. We hope to see you again soon. Best regards.
Reviewed: 24 August 2023 · Stayed in August 2023
Verified reviewThe hotel is new. very clean and quiet. you can take a 5 minutes taxi to the old Souq. staff are super nice and helpful. only issue it was overpriced.
Reviewed: 23 August 2023 · Stayed in August 2023
Verified reviewReviewed: 20 August 2023 · Stayed in August 2023
Verified reviewReviewed: 17 August 2023 · Stayed in August 2023
Verified reviewThe property was immaculate throughout. All furniture and furnishings were top class as we are all the members of staff. I can’t recommend this hotel enough.
Unfortunately, as this is a new hotel, the gym hadn’t been completed as yet.
Reviewed: 15 August 2023 · Stayed in August 2023
Verified reviewThe receptionist welcomed us with a very beautiful smile and The waiter during breakfast was super nice, had a noce conversation with a beautiful smile and elegance.
The hotel was not fully booked (not to say empty) and we asked for 30 more minutes to check out, as we went to a hike and wanted to get a quick shower, i expected the answer to be “of course take ur time” but the answer was “yes but not more than 30 min”. For me this was enough to understand how welcoming they are! Hospitality wise, generosity should come first!
Reviewed: 11 August 2023 · Stayed in August 2023
Verified reviewReviewed: 6 August 2023 · Stayed in August 2023
Verified reviewGood location
I was staying for three nights at Majestic, the hotel is average, I would definitely not rate it as a 4 stars hotel. My major problem with the hotel is that they are breaking some walls next to my room during my stay and no respect whatsoever to the guests who are sleeping, that was around 8 am. I informed the front desk and they informed me that they are making some renovations and will ask the contractor to stop working. The work did not stop and I had a severe headache and left the room for more than 3 hours and when I returned back the noise is still everywhere so i called the front desk and he told me that they couldn’t stop and will probably stop working after 30 minutes. Shame!!!!
Reviewed: 6 August 2023 · Stayed in July 2023
Verified reviewReviewed: 2 August 2023 · Stayed in August 2023
Verified reviewReviewed: 1 August 2023 · Stayed in July 2023
Verified reviewReviewed: 31 July 2023 · Stayed in July 2023
Verified reviewLocation was perfect, within walking distance from a bakery and a nice snack spot and a few minutes walk to get to the beach or the old souks. The staff was beyond helpful and friendly. The breakfast was very good. The pool on the 4th floor was amazing. When we are back to Byblos we are definitely staying here again.
Everything was great.
Reviewed: 29 July 2023 · Stayed in June 2023
Verified reviewLovely reception staff and restaurant rooms clean and comfortable
Manager was rude said I had received a refund from booking.com as he had given us a partial refund due to pool being closed which was what we booked for, told me I better sort it out , I explained I had just woken up and didn't know about this and would contact booking.com , he ssid you better sort it now not my problem! Other staff and my friend were present he was so unprofessional, I sorted the situation out but he spoke quite disrespectfully to me and also I noticed he did with staff
Reviewed: 26 July 2023 · Stayed in July 2023
Verified reviewReviewed: 25 July 2023 · Stayed in June 2023
Verified reviewVery clean, friendly staff
Problems with AC, small balcony
Reviewed: 24 July 2023 · Stayed in July 2023
Verified reviewVery nice and new rooms, breakfast was traditional and delicious, nice staff.
The pool was very small and just 90cm deep (it seemed bigger on the pictures). They charged very high prices for taxis ordered by the front desk.
Reviewed: 18 July 2023 · Stayed in July 2023
Verified review