Very good

Stayed in August 2025

N/A

The staff were truly amazing — especially Manuella, who went above and beyond to make our stay so special. Jea and Mohamed were also incredibly kind and helpful. Their warmth, friendliness, and thoughtful personal touches made our stay unforgettable

Stayed in August 2025

nothing all was great

really truly perfect

Stayed in August 2025

I would like to thank Al Habtoor Hotel for the wonderful hospitality and excellent service. A special thanks to Manuela at the reception for her kindness, professionalism, and warm welcome. She truly made my stay more comfortable and pleasant.

Stayed in August 2025

The hotel is truly a five-star experience in every sense. From the very beginning, the check-in process set the tone for our stay, thanks to Manuella, who exemplified what it means to be a gracious and attentive host. Every detail throughout our stay reflected excellence—our room was amazing, the staff were exceptionally responsive and available within seconds whenever we needed assistance, and the overall comfort, combined with stunning views and outstanding facilities, created a flawless experience. This stay not only reinforced how memorable our previous visits had been but also cemented this hotel as our first choice whenever we come to Beirut. Beyond that, it has made the brand a priority for us wherever we travel. I would like to extend special recognition and heartfelt thanks to Manuella, without whom this experience would not have been the same. She is the primary reason behind the positive memories we take with us. Her professionalism, warmth, and dedication to guests make her a true role model—She turned our stay from excellent into truly exceptional.

Stayed in August 2025

Very clean with good hospitality

The best hospitality ever in lebanon best regards to mohamad and jea with manuella

Stayed in August 2025

The Hotel is well maintained and requires a facelift pretty soon

The staff did their best to fulfill all our need and requirements.

Stayed in August 2025

The balcony is quite spacious, but the chairs in the balcony were not very comfortable! The management may consider adding more comfortable chairs in the future. The TV system could probably be enhanced as many channels were not available! Some room service employees could probably be provided with more training, and the headcount may need to be increased to accommodate for the increase in guests.

Our stay at Al Habtoor Beirut was nothing short of exceptional! My family and I spent 7 wonderful days surrounded by comfort, warmth, and high-quality service. From the very beginning, the Guest Services team, especially Ms. Eveline, made us feel truly welcome. The Concierge gentlemen were outstanding always greeting us with a smile whenever we entered or left the hotel, which added a personal and elegant touch to our experience. The pool area was a highlight for my kids, they had an absolute blast! Meanwhile, I personally enjoyed the spacious and well-equipped gym, which features top-notch machines and a motivating atmosphere. It felt like everything was designed to ensure guests of all ages had a perfect stay. If you’re looking for a memorable family getaway filled with genuine hospitality, comfort, and luxury, Al Habtoor Beirut is the place to be. Hats off to the entire team for making our stay unforgettable. We’ll definitely be back soon! 10/10

Stayed in August 2025

The front and the back left quite slow and they don’t operate all the lefts at the same time only out of 3 one is working and service left to the parking is slow as it’s service up to the 31st floor

The best thing on the property is the front desk they were amazing

Stayed in August 2025

Clean and kindness ppl

Location

Stayed in August 2025

Nothing

We enjoyed every minute at the hotel

Stayed in August 2025

Sara & Muhammed at reception were exceptional alway there to help , the team at the concierge service also were very helpful, Hotel has all the facilities you would need.

Stayed in August 2025

Huge thanks to the front office team for their outstanding service especially Sara and Manuella

Stayed in August 2025

the room is very well furnished with high quality materials, but it is time to change the old fashion look

Room, balcony, and bathroom size, comfort of bed, all equipments in the room, breakfast, car Vallet, cleanness, swimming pool, and SPA

Stayed in August 2025

Nothing

Everything

Stayed in August 2025

Bathroom would need shampoo , conditioner I Aiden to a shower placed on the wall.

Sara and Christian were fantastic from the moment we checked in they were both very professional and provided service with a smile and really nice attitude. Highly recommend

Stayed in August 2025

The reception team were outstanding Mr Rachid Manuella Sara Jea Garineh thank you for the exceptional service

Stayed in August 2025

Nothing

Location food staff especially Manuela

Stayed in August 2025

The staff are great and very helpful

Stayed in August 2025

Best stay ever definitely will be back

Stayed in August 2025

Absolutely amazing staff very professional and kind. Everything was smooth and in time I enjoyed dealing with the highly professional desk staff; Christian-marie Zgheib, Manuella, Jea and the rest of the staff for the car the luggages and the room service

Stayed in August 2025

Very spacious exceptional customer service!

Stayed in August 2025

Nothing

Very comfortable and relaxing atmosphere, the staff are very helpful especially at the reception.

Stayed in August 2025

The staff were friendly, highly recommended

Stayed in August 2025