Reviews of Hotel Xperience 4 stars
Maameltein Road, Kesserwen, 1200 Jounieh, Lebanon
Loading
Guests also reviewed these properties:
Idar-Oberstein, Germany
Jakarta, Indonesia
Rome, Italy
Maltahöhe, Namibia
Palolem, India
New Delhi, India
Maukkula, Finland
Mariapfarr, Austria
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe room was amazing, the staff was super friendly and the food was great! Truly a day to remember loved every moment of it
Couldnt stay longer 🙏
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewFree Upgrade , Great Stuff
Quality of breakfast can be better
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewI liked the nice sea and mountain view from the room, plus the big balcony to relax on. Having free underground parking was very helpful since I rented a car. The breakfast was decent, the room was a good size, the AC worked fine, and the bathroom was acceptable for my needs.
Housekeeping was disappointing because they did not replace soap, shampoo, bath gel, or slippers daily, and we had to ask for them every single day, which was frustrating. There was also a dripping water noise at night that was quite annoying.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewThey upgraded our standard room to a suite.
There was no kettle in the room.
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewLocation and friendly staff but I don’t like that no caps no heater for coffee like All the hotel
Reviewed: 1 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewAtmosphere, Friendly and Professional staff, Safety, Food, everything was great. Special thanks for Mr. Jack who made our stay very enjoyable and so welcoming.
Nothing! You won’t find anything wrong!
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewThe staff
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewClean and modern
If they only add a hot water kettle coffee cups glasses and Nescafé coffeemate sugar sachets
Thank you so much for your wonderful review! We’re thrilled to hear that you had a pleasant stay with us. We’re always looking for ways to improve, and we truly appreciate your thoughtful recommendation, and will work towards implementing it to enhance the guest experience further. It was a pleasure hosting you, and we look forward to welcoming you back in the future!
Thank you so much for your wonderful review! We’re thrilled to hear that you had a pleasant stay with us. We’re always looking for ways to improve, and we truly appreciate your thoughtful recommendation, and will work towards implementing … Show more
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 August 2024 · Stayed in July 2024
Verified reviewReviewed: 22 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified review