A little out dated but you get the value of your buck

Location, comfort, view, breakfast

Stayed in July 2025

Very small shower space

Location, view, facilities

Stayed in July 2025

Staff, bathroom, smaal room

Sea veiw

Stayed in May 2025

1. **Comfort**: "The rooms were incredibly comfortable, and I had a great night's sleep every night." 2. **Cleanliness**: "The entire hotel was spotless and well-maintained." 3. **Amenities**: "The hotel offered great amenities like the pool and gym." 4. **Service**: "The staff were exceptionally friendly and helpful, always ready to assist with any requests." 5. **Location**: "The hotel’s location was perfect, close to all the main attractions."

Stayed in July 2024

The breakfast that used to be buffet concept not a la carte and it was not as it used to be so hope they will bring back the old rich concept. The restaurant food and environment was not as expected at all (the indoor not the rooftop)

The lady at the reception was extremely professional and welcoming and can make a person day.

Stayed in June 2024

Many events are held on the property without warning the guests there are nights where we were unable to sleep till 4am due to music noise and then scrapping of tables.

The property was clean and comfortable. Staff are very friendly and responsive. Rooms are clean but facilities are old.

Stayed in December 2023

Overpriced

Staff

Stayed in October 2023

View was excellent it is what we asked for. room was clean and very quiet. breakfast was joyful experience. everything went ok, we enjoyed our stay there and extended for two more days.

Stayed in August 2023

Room service

The view

Stayed in July 2023

Room service not good

Comfortable stay

Stayed in July 2023

The only thing we had an issue with was that our room was at the 13th floor and the bar lounge was at the 15th floor, so there was a bit of noise late at night till about 1:00 am so maybe this could be solved a bit but other than that everything was awsome.

The reception and the friendliness of the staff was really good. The breakfast was amazing as well. The room was spacious and clean it certainly did not disappoint. I would say the view is the best highlight of this hotel.

Stayed in July 2023

Lighting was very small

Everything awesome

Stayed in June 2023

The breakfast was much below expectation, No transportation around, The staff didn’t tell us about any activities, programs, things to do around or in the hotel The facility is not up to date.

The view was great, Didn’t face any electricity shortage and wifi was good. There was a “shatafa” in the bathroom.

Stayed in March 2023

room size and food

The hotel view

Stayed in January 2023

The spa was closed couldn't get massage

Staff were very friendly and helpful. Rooms have the most Amazing views if the mountain city and ocean.

Stayed in November 2022

Breakfast needs some improvement and variety

Everything was good and up to standard

Stayed in September 2022

Staff were not polite. Nevertheless the hotel charged us for the booking twice and it has been over a week and the money is not reversed. Very bad on cleaning services. Towels in the rooms were not clean. Extremely bad experience. Very expensive compared to service.

Only the location

Stayed in August 2025

We stayed at Burj on Bay for our honeymoon and unfortunately, the experience was extremely disappointing. The room was small and the bathroom was unbelievably tiny, with a water leakage issue. The reception was unresponsive — they rarely answered our calls, and when we requested an upgrade, we received no reply at all. The breakfast was another letdown: limited options, poor quality, and items that were clearly not fresh. Despite placing the "Do Not Disturb" sign, staff still entered our room without permission. Overall, the service was unprofessional, the amenities were below standard, and nothing felt worthy of a honeymoon stay. Not recommended at all.

Stayed in August 2025

If I could suggest one improvement, it would be to include more Lebanese cuisine options at breakfast. I understand the aim to cater for an international crowd, but a stronger taste of the local flavours would make the experience even better.

This is the first time I’ve felt inspired to write a hotel review, but the team here truly deserves it. As a solo traveller, I felt completely at ease — the staff created a warm, family-like atmosphere that made me feel right at home. They were always ready to help, going above and beyond to make my stay comfortable and memorable. Their genuine kindness is what makes this hotel so special.

Stayed in August 2025

Nothing

The hotel is so clean and staff are amazing The hotel has an amazing view Very well recommended

Stayed in August 2025

Disappointed and Shocked. We stayed at Burj on Bay for a week, and it was a major letdown. This was our second stay—the first was in 2018 when the hotel was clean, well-managed, and worth the price. Sadly, that’s no longer the case. The room was not clean. The bathroom was filthy, towels didn’t look or feel clean, and the coffee maker had a tank that was clearly never washed. Housekeeping was either poorly trained or nonexistent—there was no attention to detail.We requested an iron, and what we got was dangerous: the power cord was shredded in multiple places with exposed wires. That could’ve easily led to electrocution. Totally unacceptable and unsafe. Given the state of the place, it’s massively overpriced. The quality and management have gone downhill fast since our last visit. This hotel is no longer what it used to be, and we will not be returning.

The only thing was the great value was the view of balcony.

Stayed in July 2025

Services need improvement

Location & room balcony facing the sea

Stayed in June 2025

Food at the pool could be better

Cleanless

Stayed in June 2025

The beds with wheels i dont know why hahaha when you are sleeping it will move

Good and helpful staff

Stayed in May 2025