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Reviews of Vientiane Ruby Riverside Hotel 3 stars

17.9650627, 102.6034467, 01000 Vientiane, Laos

#68 of 104 hotels in Vientiane

Guests' Choice

Review score

Based on 209 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.9

  • Facilities

    7.5

  • Staff

    8.0

  • Value for money

    7.8

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 27 August 2025

    8.0
    Comfortable stay with pool
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    ROOM -Small. About 1 meter of space on one side of the bed and half a meter of space at the end of the bed BATHROOM +Warm water, not hot KITCHEN/MEALS -no water refill -only provided water bottles on arrival WIFI -mostly fine, but did cut in and out

    LOCATION +Quiet side street in the city center. Easy walking distance to both night markets, Mekong riverwalk, bars, restaurants, etc ROOM +Clean and comfortable +Window lets in light. +Strong A/C BATHROOM +Larger than most and clean. STAFF/LOBBY +Friendly, professional KITCHEN/MEALS +Breakfast: nice buffet. Eggs (made to order), rice, vegetables, fruits, potatoes, bread and jam, various animal carcasses. +Two 250 ML bottles of water on arrival. OTHER +Accepts credit cards with 4% fee +Baggage storage +Laundry service 30K per kilo. Next day +Nice pool. 15 meters? Just big enough to swim laps.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 12 nights
    • Submitted via mobile

    What's obviously lacking is the obligatory seasoning condiments at the table such as fine salt and pepper.

    The breakfast, albeit small in variety, is of rather high quality, changes its menu daily and especially underlines culinary skills of the chef and fresh produce each day such as several types of fruit and sweet desserts. It is greatly delectable.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    The only disadvantage - internet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The only disadvantage - internet. It was very unstable and slow.

    Good location, big room. Good value for price.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    7.0
    Hostel hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Asked for a taxi from airport to pick me up; confirmed a price and time, no one came to airport, than got to the room and the bedding was dirty with stains, than to think I will give it another go to get taxi and car didn’t turn on. Not a great impression

    Location

    Stayed in August 2025

  • Reviewed: 7 August 2025

    7.0
    Simple room, convenient location
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was very sparse, not cozy;

    Great location, private room set back from main social areas, nice pool to hang out in

    Stayed in July 2025

  • Reviewed: 31 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool wasn’t clean for the first few days we were there and no lounging space around the pool. Also a hostel, common spaces are busy.

    Location is perfect, very close to the night market. Rooms were a nice size and clean. Pool was great to have on the hot days.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient, although a bit old

    Stayed in July 2025

  • Reviewed: 6 July 2025

    7.0
    Great location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The water is the shower was warm at best. The hotel is located in an alley and wouldn’t want to walk down alone late at night

    The lady on reception was lovely and happy to help. Housekeeping was friendly. Fantastic location within walking distance of night market, temples and restaurants. Room was clean and very comfortable bed. Eggs for breakfast were cooked fresh - scrambled, fried or omelette.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Good vibe at this place, a few folk partying by the poolside. The lift was great for guest with accessible needs. The staff were accommodating & family helpful.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    6.0
    Fine for what we needed but definitely a mid hotel.i think a bit expensive for what it is
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were small and we had no window. The bathroom was smelly and the floors were dirty. The pillows we were given had a rancid smell and we had to change them out. One of the pillows we were exchanged still had the smell.

    Property was in a good location

    Stayed in June 2025

  • Reviewed: 14 June 2025

    6.0
    Pleasant
    • Business trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is bad

    For the price it's ok

    Stayed in May 2025

  • Reviewed: 6 June 2025

    7.0
    Great place, must be very patient with the staff.
    • People with friends
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    The management of bookings and overall organization was terrible.

    The breakfast was great quality and the beds were comfortable.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    7.0
    In my opinion, this place is more like hostel rather than hotel. Great for a budget travelling.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The check-in time took very long. The staff was nice, but he did not seem to know what he was doing. With the hot weather, I was so tired waiting.

    The first thing I like about the hotel is the location. It is in the main centre and close to shops and everything. The room had air conditioning. I don't quite remember the bed, but I think it was quite comfy.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    8.0
    Would stay there again.
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Professional and helpful staff, clean, good food, excellent location for night market and restaurants.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was okay. The room had a smell to it but think it was more in the pipes rather than the cleanliness.

    Very comfortable, good location, good air con. Great stay would come back

    Stayed in May 2025

  • Reviewed: 16 May 2025

    8.0
    Nice relaxed hostel with good common area and pool.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some ants in our room. Breakfast was well below average.

    Lovely common area next to the pool. Rooms were nice and comfortable.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    7.0
    excellent
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    no it was awesome actually.

    it close to everything like nightmarket, embassy and a fiver.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The room was nice for the price and had everything I needed. The pool was pleasant, the breakfast abundant, and the staff reasonably helpful. The location is also good.

    Stayed in May 2025

  • Reviewed: 29 April 2025

    8.0
    Very good
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good hotel. I stayed in a private room for one night and, although it had no windows, it was clean, the bed was really comfy, and the air conditioning worked really well. The bathroom was a little dated, but had everything I needed. The swimming pool is nice, and the bar area downstairs was pretty good too. The free breakfast wasn't great - a slightly sad buffet with a dodgy toaster, although they did cook your eggs to order! I also booked bus tickets to Thakhek through the hotel, and that worked pretty well.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Functional, clean, possibility to have dinner. Nicely located in the center

    Stayed in April 2025

  • Reviewed: 13 April 2025

    7.0
    Decent and close to airport
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I only stayed one night before going to the airport. It was in a good location. I felt the bathrooms could’ve been cleaner! Otherwise, can’t complain for a one night experience. The room has lockers to put your luggage so that’s great. There are no locks on the bedroom doors.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    8.0
    Ok place for the money.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    Staff was very ho hum.

    Good location!

    Stayed in March 2025

  • Reviewed: 28 March 2025

    7.0
    Would be unlikely to stay again as for 5 usd more you can get a hotel experience.
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Liked the Location It was more hostel than hotel except we had a private room. The staff seemed unfriendly but more relaxed after a couple of day’s. Breakfast was limited and the toaster only worked on 1.5 slots. Why not buy another toaster.

    Stayed in March 2025

  • Reviewed: 21 March 2025

    7.0
    Central, good value according to Laotian standard
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom water did not clear from floor

    Central, good value.

    Stayed in March 2025

Showing 1 – 25

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