Reviews of Phong lack Guest House

the location was not noce since we had to walk 30 min everyday to go to town. the personal was helpful but not very friendly: we asked to rent motorbike and even stayed one more night and we never felt they cared about the customer to make them stay

location and no customer service

Nice room, very friendly staff, lots of space to chill outside. The Booking app wants to know more, but this is it..

It's quite a walk to the places where 'it' happens. The Booking app wants to know more, but this is it.

The common area Is very nice, there's free tea and instant coffee. The rooms were ok, too and the price is one of the cheapest in Luang Prabang.

My score would be very different if it wasn't for the fact that this establishment keeps an imprisoned monkey. They should really give it away to some rescue center and realize that keeping a wild animal in a tiny cage just for their own entertainment is simply cruel. Not to mention that they also had a puppy dog on a leash so short that it could barely lie down. Please stop animal cruelty!

Quite far from the center

Comfortable bed

The shower drain was blocked and water just pooled in the wet room, the bathroom was very old, the lights in the room did not turn on so all we had was a lamp, the air con unit was very loud, we asked to move rooms because of the issues but we were told we had to wait until tomorrow but we only stayed one night,

The personell was friendly

Animal cruelty! Chinese owner must be a very Bad Person. He has a Monkey In small Cage 24/7 and Dog on the shortest possible leach without hanging the pure animal!

พนักงาน

animal cruelty I had very very bad time in this hotel due to the " Monkey cruelty " In this hotel they put the monkey in the small cage and i heard about how suffer of that monkey because of life with out freedom in the samll cage. Over all , they gave the dog or cat food to the monkey !! I have no idea in the 20's why people stillthinks that puting the animals in the cage is the thing to show off the wealy . That is the suffering life in the small cage with the sound of help asking. As i know that is the order of the Chinese owner who is managing the business from China. Please , let yhe monkey free. Nobody fell good to see his suffering eyes. If the owner read this message , i would like to ask " did you ever see the eyes of the monkey" . Why this life need to in the 2 square meter cage ?

Good location for overnight if getting the bus the next morning

I wouldn’t stay here unless convenient for location for something you are doing. Eg bus station (20min walk). There was a monkey chained up and in a cage. No breakfast available.

It's a quiet location but a little far to walk to the old town. The manager is helpful although we need a translation app to communicate in English. Among other small things, he helped us to rent a motor bike (not on-site), buy train tickets through a friend of his and arranged a tuk tuk to transport us to the railway station. A busy but reliable guy.

As mentioned that it's a little far from the old town, so there are very few eateries around. No convenient stores nearby and the host sells bottled water, beer and other drinks much more expensive than buying from town. Also no travel agencies or motor bike rental nearby. The helpful manager can help arrange all those through 3rd parties and even fetch you to the motor bike shop in town and back. So he's always busy. The only service that they do in-house is laundry but they charge per piece.

Close to the bus station. They had a hook up with a scooter. Nice couple ran it.

Not the best spot for walking.

It was clean, very comfortable Ed and I enjoyed every minute

Nothing

Really nice staff and calm spot.

Bad shower and stains in the sheets

We had a lovely stay in this accommodation. The location is perfect. We felt very welcome since our arrival by the very nice staff. Our room was big enough, clean and well equipped. The wifi worked perfectly. We definitely recommend this place to stay in this city!

Super chill place outside the city

Nice friendly staff, lovely outdoor seating area with free coffee. Cheap laundry service

Bathroom was a little dirty and beds were very hard