all was good

the place was perfect! great staff, great rooms and excellent breakfast. It will be our place

Stayed in August 2025

Our second stay in PHA NYA after touring northern Laos. We were so happy to return to this beautiful heritage hotel. We even booked an extra night after our train was cancelled and were offered a special rate by the manager. Couldn't recommend highly enough. Comfortable, beautiful and very detail oriented.

Stayed in July 2025

The common areas are somewhat small but then again you’re surrounded by many attractions and little restaurants and cafes. You will not get bored

The place is absolutely gorgeous. Every detail is thought through.

Stayed in July 2025

Nothing! There was a temple across the road which makes some noise at 4am and 5.30 am but we didn't mind. I think it really adds to the old world charm of the hotel and the beautiful old town.

Pha Nya Residence is in a beautifully restored heritage colonial building, right in the middle of the UNESCO old town. Every detail has been carefully considered and perfectly executed. It feels like being transported back to the golden age of travel in French Indochina. The rooms are large and well appointed, comfortable beds and nice bathroom. Very attentive and helpful staff, great breakfast options and services. Could not recommend this place any more highly, well worth the price for the comfort, luxury and beautiful setting.

Stayed in July 2025

Our ground-floor room lacked a view, though I imagine other rooms facing the nearby temple offer a much better one.

This place is a gem! The location is perfect, the building is stunningly renovated, and the staff is incredibly welcoming. Their helpfulness made us feel truly at home.

Stayed in April 2025

We had a hard time paying for the $16 balance when we were checking out. Their credit card machine failed to charge and the (local) guy at the front desk complaining our $16 cash had creases and wasn't new enough!!

The location was great. We were happy that our room was at street level, otherwise carrying a large suitcase climbing the narrow stairway would be a challenge. The breakfast was good but pricey

Stayed in April 2025

Nothing

Excellent

Stayed in March 2025

Nothing.

Charming and beautifully renovated place. Also, very nice and helpful staff.

Stayed in February 2025

A little bit noisy, I waked up a few times in the first night. After that I used earplugs and had good sleeping nights.

Big rooms, very comfortable, great location. Guillaume helped us to plan our days in Luang Prabang.

Stayed in February 2025

Breakfast was quite limited compared to other places we stayed in Luang Prabang.

Guillaume was extremely friendly and full of useful information. It's a fantastic building, one of the most attractive in Luang Prabang, and that is saying something. Rooms were elegant, well furnished and very clean. Opposite the beautiful monastery. A cool vibe permeates the whole place.

Stayed in February 2025

We like everything.

It is super stylish, clean and beautiful hotel! Rooms are spacious, new, and comfortable. The hotel is in the best spot to reach all atractions in Luang Prabang. Friendly and helpful staff.

Stayed in February 2025

Only small complaint is a slight sewage smell in the bathroom - this may just be a fact of being in a historic building. Also not at all the hotel’s fault, but be aware staying in the old town is amazing but a bit noisy! Pre-dawn drumming from the temple, packs of dogs howling in the middle of the night etc. There was no restaurant/bar noise though as the hotel is away from the Main Street.

This hotel is stunning and perfectly located in the heart of the old town. The recently renovated historic building is magnificent and the design choices complement it perfectly. The staff were very nice and helpful though some have better English than others. And the very helpful and gracious owners gave us great restaurant recommendations and tips on enjoying our visit. We enjoyed the breakfast a lot and found it worth it. The setting is beautiful and the croissants and fresh fruit are very tasty.

Stayed in February 2025

Hotel is gorgeous, with classic decor, polished teak flooring, and shuttered windows. The staff and owners were super helpful, and took a lot of time to help us plan our itinerary. The hotel itself is less than five minutes from the stores and restaurants of the busy area.

Stayed in December 2024

This former historic home, located within walking distance of virtually everything of note, has been lovingly restored into a beautiful 10 room guesthouse. Everything is spotless and tastefully decorated. There is a pergola-covered outdoor dining area where one can savor a delicious breakfast in the morning or drinks in the evening. The multilingual managers, Caroline and Guillaume, were super friendly and fountains of information on things to do and places to eat. Guillaume even walked down to the nearby riverbank to help us secure a boat ride. Can’t praise the place highly enough!

Stayed in January 2025

The service provided by the property was, kind and warm. We enjoyed the common outdoor area, especially in the evening. The accommodation was centrally located to most of the attractions.

Stayed in January 2025

Nothing

Great location very close to main shopping and restaurants all walking distance. Centrally located to all the famous and historical sites. The staff were very helpful and attentive. The best was Caroline who took time to contact me before arriving offering various help and on checking in spend more than 30 minutes providing various advices on how to move about in Luang Prabang, what and where to eat. Many thanks Caroline. The highlight was the sumptuous breakfast of local and French or have both. We had our breakfast there on 3 consecutive days !!! Definitely value for money, Will come again when next in LP.

Stayed in January 2025

Nothing, everything was perfect

Beautiful heritage building, beautiful decor. Central to a lot of things, so easy to walk to sights. Breakfast was very fresh and tasty. Very helpful staff.

Stayed in January 2025

Nothing that we didn’t like

The location is great and peaceful, the hotel is very nice and has a great interior design. The staff and the owner are very nice, courteous and helpful. Great place to come back!

Stayed in January 2025

nothing adverse at all.

this property was excellent. The design of the rooms, breakfast, location and the helpfulness of staff could not have been better. it was in a very attractive setting on a quiet road opposite a temple and very central. breakfast was superb and fresh. The staff were very helpful with good suggestions for activities and places to eat. could not have been better.

Stayed in December 2024

Tastefully decorated and comfortable room. Enjoying breakfast on the terrace. Our hosts were very helpful with restaurant recommendations and organizing day trips.

Stayed in December 2024

This wasn't an issue but there wasn't very hot water but i let them know afterwards and with how amazing the owners are, I'm sure they'll fix it!

This is one of the nicest stays I've ever had. My sister and i were treated so well from start to finish. They're incredibly attentive, reply quickly, organize everything very well, beautiful room and facilities, breakfast was amazing and it just all makes you feel at home.

Stayed in December 2024

Nothing. Everything was perfect!

Gorgeous property and wonderful staff in an excellent location.

Stayed in December 2024

Nothing- all perfect

Everything ! Absolute amazing place !

Stayed in November 2024

Nothing - amazing place

Very much enjoy the restoration of the Old building in colonial style, however, with modern facilities, staff are friendly and excellent and it was well placed in the town

Stayed in November 2024