Reviews of Villa Khoum Xieng Thong Boutique 3 stars
Sisaleumsak Road, Luang Prabang Old Town, Luang Prabang, Laos, 06000 Luang Prabang, Laos
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Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe room was beautiful, spacious, very clean. The little garden and plants around the house make it really peaceful and quiet. The staff is really kind and always available if you have any questions or specific needs. The location is great ! It is in the best part of the city, close to the temples and attractions but away from the noise of the city. Very peaceful.
Dear Clotilde, Thank you so much for your kind and thoughtful review! We’re truly delighted to hear that you enjoyed the peaceful atmosphere, the spacious and clean room, and the little garden around the villa. It’s wonderful to know that our location and staff helped make your stay even more enjoyable. Your kind words mean a lot to our team, and we hope to welcome you back again for another relaxing visit in Luang Prabang soon. Warm regards, Bounsin Villa Khoum Xiengthong Boutique
Dear Clotilde, Thank you so much for your kind and thoughtful review! We’re truly delighted to hear that you enjoyed the peaceful atmosphere, the spacious and clean room, and the little garden around the villa. It’s wonderful to know that o… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe staff were very friendly and even offered us a pancake that wasn't on the breakfast menu.
The lighting in the room can be improved. It's a dimly lit room, especially during the day.
Dear Frank, Thank you for your kind words about our team, we’re delighted to hear you enjoyed the special pancake treat! It’s always our pleasure to go the extra mile for our guests. We truly appreciate your feedback about the room lighting and apologize for any inconvenience. Our team will promptly evaluate the space to add brighter or adjustable lighting options for a more comfortable stay. It was a joy hosting you, and we hope to welcome you back soon for an even brighter experience! Warm regards, Bounsin, General Manager
Dear Frank, Thank you for your kind words about our team, we’re delighted to hear you enjoyed the special pancake treat! It’s always our pleasure to go the extra mile for our guests. We truly appreciate your feedback about the room lighti… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewVery friendly and helpful staff. Answered all my questions, helped with bicycle rental and taxi to the airport and just generally nice to talk to. They were also very patient when I couldn't pay my hotel fee at check-in (card problems) and had to pay in cash on a later day. Beautiful yard and very good location in general. Very quiet except a few mangos dropping on the roof every now and then. (Although that meant, that I got offered some fresh mango 😋)
Dear Nils Thank you so much for your heartwarming review we’re thrilled you enjoyed your stay with us! It was our pleasure to assist with the bicycle rental, airport taxi, and to share some laughs (and mangoes!) along the way. We’re especially grateful for your patience with the payment hiccup, and we’re so glad it all worked out smoothly. Our team takes pride in creating a relaxed, friendly atmosphere, and your kind words about the yard and location mean the world to us. We’ll let the mango tree know you appreciated its “special deliveries” though we promise to work on its aim for future guests! 😄 It was a joy hosting you, and we’d love to welcome you back for more sunshine, fresh mangoes, and stress-free travels. Warm regards, Bounsin,
Dear Nils Thank you so much for your heartwarming review we’re thrilled you enjoyed your stay with us! It was our pleasure to assist with the bicycle rental, airport taxi, and to share some laughs (and mangoes!) along the way. We’re especi… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewA boutique villa in an ancient town, near all destination Friendly staff
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Dear Mai, Thank you so much for your kind words! We're delighted to hear you enjoyed your stay at our boutique villa and appreciated our location and friendly team. It's always our goal to make guests feel welcome and well cared for. We hope to have the pleasure of welcoming you back again soon! Warm regards, Villa Khoum Xiengthong Boutique
Dear Mai, Thank you so much for your kind words! We're delighted to hear you enjoyed your stay at our boutique villa and appreciated our location and friendly team. It's always our goal to make guests feel welcome and well cared f… Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewVilla Khoum Xieng Thong Boutique is well located in the heart of Old Town. It was a wonderful experience, friendly staff (especially La and her family) and the accomodation was cozy! Definitely I will come back!
Dear Filipe, pt, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us at Villa Khoum Xieng Thong Boutique. La and her family, along with the rest of our team, are so happy to know they made your experience special. It was truly a pleasure having you here, and we can’t wait to welcome you back again soon! Warm regards, Bounsin and the Villa Khoum Xieng Thong Boutique Team
Dear Filipe, pt, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us at Villa Khoum Xieng Thong Boutique. La and her family, along with the rest of our team, are so happy to know they mad… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in February 2025
Verified reviewFriendly staff, everyone was so friendly and helpful.
Dear Cuong, Thank you for your lovely review! We're so happy to hear that you found our staff friendly and helpful. At Villa Khoum Xiengthong Boutique, we strive to make every guest feel at home. We hope to welcome you back for another relaxing stay in the future! Best Regards, Bounsin,
Dear Cuong, Thank you for your lovely review! We're so happy to hear that you found our staff friendly and helpful. At Villa Khoum Xiengthong Boutique, we strive to make every guest feel at home. We hope to welcome you back for anothe… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewWe really loved this place and the staff were so friendly!
Dear Harshali, gb, Thank you so much for your kind words! We’re thrilled to hear that you loved your stay with us and that our friendly staff made your experience even more special. Your happiness is our greatest reward, and we hope to welcome you back again soon for another wonderful visit! Warm regards, Bounsin Villa Khoum Xiengthong Boutique
Dear Harshali, gb, Thank you so much for your kind words! We’re thrilled to hear that you loved your stay with us and that our friendly staff made your experience even more special. Your happiness is our greatest reward, and we hope to wel… Show more
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewThe room was lovely. High ceilings, wooden floor. The night market is about 10 to 13 minutes walk. Everything works smoothly in the hotel. The breakfast is good as well. Simple and nice Staff are very courteous and friendly. The room is cleaned every day. Main location. Walking distance to everywhere.
Dear Liang Fook gb, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the charm of our rooms with their high ceilings and wooden floors. It’s great to know that our central location made it easy for you to explore the night market and other attractions. We’re also pleased that you found everything running smoothly and appreciated our daily room cleaning and simple, delicious breakfast. Our team takes pride in offering friendly and attentive service, and your kind words mean a lot to us. We hope to welcome you back for another delightful stay soon! Warm regards, Bounsin Villa Khoum Xiengthong Boutique
Dear Liang Fook gb, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the charm of our rooms with their high ceilings and wooden floors. It’s great to know that our central location made it easy for you to expl… Show more
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewBeautiful heritage property, very spacious room, good choice of breakfast included. Our host was very welcoming and had helped us organise transfers to and from Nong Khiaw before we even arrived. He was always available and willing to offer help and advice. A lot of other reviews mention the great service here, we couldn't agree more.
Dear Alison, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay at Villa Khoum Xiengthong Boutique and appreciated our heritage property, spacious rooms, and breakfast selection. It was truly a pleasure assisting you with your transfers to and from Nong Khiaw, and we’re delighted to know you found our service helpful throughout your stay. Your kind words mean a lot to us, and we’re grateful for your recognition of the care we put into making every guest feel welcome. We hope to have the opportunity to host you again on your next visit to Luang Prabang! Warm regards, Bounsin Villa Khoum Xiengthong Boutique
Dear Alison, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay at Villa Khoum Xiengthong Boutique and appreciated our heritage property, spacious rooms, and breakfast selection. It was truly a … Show more
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewLovely big room. Hotel is in a great location near piers, shops, restaurants and temples. The staff is very kind and helpful and made me very welcomed
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Dear Anne Marie Pierre Thank you for your wonderful review! We're so glad you enjoyed your spacious room and our prime location near all the best spots in Luang Prabang. Our team truly appreciates your kind words and is always happy to make guests feel at home. Hope to see you again soon! Best Regards, Bounsin,
Dear Anne Marie Pierre Thank you for your wonderful review! We're so glad you enjoyed your spacious room and our prime location near all the best spots in Luang Prabang. Our team truly appreciates your kind words and is always happy to… Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewThe website looks great, but then the reality of my room was disappointing. Also breakfast was poor.
Dear Nanda Peek Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short in your case. Your comments regarding the room and breakfast are valuable to us, and we will review them with our team to make improvements. If you have any specific concerns, we would love to hear from you directly so we can address them. We truly appreciate your visit and hope to have the opportunity to provide you with a better experience in the future. Best regards, Bounsin, Villa Khoum Xiengthong Boutique
Dear Nanda Peek Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short in yo… Show more
Reviewed: 12 March 2025 · Stayed in February 2025
Verified reviewThis was such a wonderfully unexpected gem of a hotel - great atmosphere, excellently decorated room and exceptional service - all in one of the best locations in Luang Prabang.
Dear Warren Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and that our atmosphere, decor, and service made your experience special. We hope to welcome you back again for another wonderful stay in Luang Prabang! 😊 Best Regards, Bounsin,
Dear Warren Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and that our atmosphere, decor, and service made your experience special. We hope to welcome you back again for another wonderful stay… Show more
Reviewed: 1 March 2025 · Stayed in December 2024
Verified reviewWe absolutely loved our stay! The property has a beautiful courtyard, spacious rooms and is located in a peaceful part of town, a short walk from the busy nightlife. Sin and Tan were incredible hosts—so welcoming and attentive. They arranged reliable and affordable transportation for us and assisted us with several other requests. They truly went above and beyond, and we felt well taken care of throughout our stay. We would highly recommend this place and can’t wait to visit again!
Dear Julie, Thank you so much for your wonderful review! We're delighted to hear that you loved your stay and enjoyed our peaceful location, spacious rooms, and beautiful courtyard. It was truly our pleasure to assist you, and we’re happy that we could make your visit even more enjoyable. Your kind words mean a lot to us, and we can’t wait to welcome you back for another great stay!" 😊 Best Regards, Bounsin,
Dear Julie, Thank you so much for your wonderful review! We're delighted to hear that you loved your stay and enjoyed our peaceful location, spacious rooms, and beautiful courtyard. It was truly our pleasure to assist you, and we’re h… Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewLa and Tan were phenomenal staff members. La helped organise much of our transport which was very smooth and seamless. The room was comfortable and a great location, a few steps from the main street. Tasty breakfast, and could organise bike rental and laundry easily. Would stay again on a trip to Luang Prabang.
Thank you so much for your kind words! We're thrilled to hear that La and Than made your stay even more enjoyable. Our team always strives to provide a seamless experience, and we’re glad you found the location, breakfast, and services convenient. We’d love to welcome you back anytime on your next trip to Luang Prabang! Safe travels! Best regards, Bounsin, Villa Khoum Xiengthong Boutique
Thank you so much for your kind words! We're thrilled to hear that La and Than made your stay even more enjoyable. Our team always strives to provide a seamless experience, and we’re glad you found the location, breakfast, and services … Show more
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThe room was comfortable and nice.
The laundry service was so expensive.
Dear ANDREA CRISTINA, Thank you for your kind words about our comfortable and nice rooms! We're happy you enjoyed your stay. We appreciate your feedback on the laundry service and will review our pricing to ensure it remains fair and competitive. Your input helps us improve, and we hope to welcome you back to Villa Khoum Xiengthong Boutique in the future! Best regards, Bounsin, Villa Khoum Xiengthong Boutique"
Dear ANDREA CRISTINA, Thank you for your kind words about our comfortable and nice rooms! We're happy you enjoyed your stay. We appreciate your feedback on the laundry service and will review our pricing to ensure it remains fair and co… Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 4 February 2025 · Stayed in January 2025
Verified reviewThe minute I walked in, I knew it was lovely. So glad I chose this place. The folks there were so accommodating and kind.
Dear Elizabeth, Thank you for your kind words! We’re so happy to hear that you felt welcomed the moment you arrived. It was our pleasure to accommodate you, and we truly appreciate your support. We hope to have the chance to host you again on your next visit to Luang Prabang! Best regards, Villa Khoum Xiengthong Boutique Team
Dear Elizabeth, Thank you for your kind words! We’re so happy to hear that you felt welcomed the moment you arrived. It was our pleasure to accommodate you, and we truly appreciate your support. We hope to have the chance to host you aga… Show more
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewGreat location nice and quiet (except for monk gongs), rooms are very nice and staff are very helpful going extra mile when required. Night market is only a 10 minute walk. Great value for money. Would highly recommend.
Dear Jacob, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our peaceful location, comfortable rooms, and the helpfulness of our staff. It’s great to know that you found our hotel to be a great value and conveniently close to the night market. We truly appreciate your recommendation and hope to welcome you back to Villa Khoum Xiengthong Boutique on your next visit to Luang Prabang! Best regards, Villa Khoum Xiengthong Boutique Team
Dear Jacob, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our peaceful location, comfortable rooms, and the helpfulness of our staff. It’s great to know that you found our hotel to be a great value and co… Show more
Reviewed: 1 February 2025 · Stayed in February 2025
Verified reviewAmazing location, exceptional friendly staff, super clean hotel, large room, delicious breakfast.
Mattresses and pillows are awful. We stayed for 5 nights, almost no sleep. Very uncomfortable, beds are as hard as a rock, pillows are huge and thick, impossible to sleep on as they are not pliable. We ended up stuffing pillowcases with towels. Thought of going to store and buying new pillows but nothing was available nearby. So we just dealt with it.
Dear Jenny, Thank you for your honest feedback and for choosing to stay with us for five nights. We’re delighted that you enjoyed our location, friendly staff, cleanliness, and breakfast. We sincerely apologize for the discomfort you experienced with the mattresses and pillows. Your comfort is very important to us, and we truly regret that our bedding did not meet your expectations. We appreciate your feedback and will look into improving our bedding options to better accommodate our guests' preferences. We hope to have the opportunity to welcome you again in the future and provide you with a more restful stay. Best regards, Villa Khoum Xiengthong Boutique Team
Dear Jenny, Thank you for your honest feedback and for choosing to stay with us for five nights. We’re delighted that you enjoyed our location, friendly staff, cleanliness, and breakfast. We sincerely apologize for the discomfort you expe… Show more
Reviewed: 28 January 2025 · Stayed in January 2025
Verified review