Kisalat RD Ban Visoun Luangprabang, 06000 Luang Prabang, Laos
#7 of 169 hotels in Luang Prabang
Guests' ChoiceBased on 197 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
8.9
Facilities
9.6
Staff
9.8
Value for money
9.3
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Michael
New ZealandNothing
A beautiful property in excellent condition
Stayed in August 2025
Reviewed: 8 August 2025
Miguel
SpainThere’s construction work just opposite to the hotel. Not their fault, but they start working at 7:30 and workers play loud music to motivate themselves. We adapted accordingly and went to sleep early and got up early.
Nicest staff you could ever find, beautiful hotel with lots of details. Idillic swimming pool, amazing breakfast, comfortable beds, walking distance to the main streets but away from traffic. A real hidden gem.
Stayed in August 2025
Reviewed: 21 July 2025
Renata
EstoniaThere was no TV in the room.
The staff was amazing. Very hospitable. The shower had good pressure, breakfast was very good (you could customize it every day for the next day). We had the room 222 and we also had a good balcony. The location was amazing, walking distance from everything. Airport transfer by the hotel was also nice.
Stayed in July 2025
Reviewed: 10 July 2025
Alice
AustraliaThe breakfast could have been better - the croissants were a bit dry it was like they were reheated in the microwave
The whole set up was beautifully done, it felt very intimate and cosy like you had the whole place to yourself. Loved that we could use bikes and the staff was very obliging
Stayed in July 2025
Reviewed: 7 July 2025
Stephen
AustraliaStaff were brilliant!
Stayed in July 2025
Reviewed: 18 June 2025
Rebecca
CanadaEverything was so lovely - the design of the accommodation, the staff (who were the loveliest!), the breakfast, the rooms and all the attention to care and detail that was provided. The property is beautiful and I would recommend it and stay here again!
Stayed in May 2025
Reviewed: 18 June 2025
Renato
MyanmarNothing except may be the location. Not bad but as well not top
Great atmosphere
Stayed in June 2025
Reviewed: 15 June 2025
Ola
PolandDisliked · nothing, literally best stay in my whole trip.
I liked absolutely everything about this hotel — from the staff to the location, the breakfast, the free bicycles, and the swimming pool. Everything was thoughtfully arranged, and I wouldn’t change a thing. The hotel staff were outstanding — not only friendly and welcoming, but genuinely helpful. They assisted us with changing our train tickets and even helped manage bookings at other accommodations. There was truly nothing they couldn’t handle. The property itself is exceptional, offering a peaceful and relaxing atmosphere, yet it’s only a 10-minute bike ride through beautiful Luang Prabang to reach the old town center. A perfect combination of comfort, convenience, and warm hospitality — highly recommended!
Stayed in June 2025
Reviewed: 15 June 2025
Ola
Polandnothing, literally best stay in my whole trip.
I liked absolutely everything about this hotel — from the staff to the location, the breakfast, the free bicycles, and the swimming pool. Everything was thoughtfully arranged, and I wouldn’t change a thing. The hotel staff were outstanding — not only friendly and welcoming, but genuinely helpful. They assisted us with changing our train tickets and even helped manage bookings at other accommodations. There was truly nothing they couldn’t handle. The property itself is exceptional, offering a peaceful and relaxing atmosphere, yet it’s only a 10-minute bike ride through beautiful Luang Prabang to reach the old town center. A perfect combination of comfort, convenience, and warm hospitality — highly recommended!
Stayed in June 2025
Reviewed: 3 June 2025
Judith
GermanyMy friend’s birthday celebration wasn’t acknowledged as expected. Partly my fault, I should’ve given better instructions. But I would expect a hotel would be more attentive when a guest celebrates their birthday during their stay. Later in the evening the English understanding could be hit and miss🙃
Beautiful design and decoration, cosy boutique atmosphere, freshly made breakfast a la carte, beautiful garden and lovely pool, lovely attentive staff. Massage place next door. Super service regarding motorbike rental.
Stayed in June 2025
Reviewed: 20 May 2025
Tarasiri
AustraliaThe location at the time was slighty inconvenient since the road was very muddy and slippery, however they offered to wash off our shoes when we arrived
The hotel’s design is incredible, i had a floor level room that had a poolside view and both the room and the hotel itself was always in beautiful condition. I even caught one of the workers picking up leaves by hand, the attention to detail is impeccable.
Stayed in May 2025
Reviewed: 12 May 2025
Arisyi
IndonesiaIt’s a bit far from the old town (30 minutes walk) but since you can borrow bicycles for free, it doesn’t really matter.
The hotel only 10 minutes from the airport and 20 minutes from the railway station. The staff are really friendly and helpful. They printed the railway tickets for us and provided us many information about Luang Prabang. The room is small but clean. You also get free breakfast such as avocado toast, yogurt, or some local cuisine. You can also borrow their bicycles for free and visit the old town.
Stayed in May 2025
Reviewed: 11 May 2025
David
United StatesI can’t see any fault at all honestly.
Pristine, lovely hotel. Large, immaculate rooms and exceptionally friendly staff. A very inviting place to stay. It was also very helpful for me that the internet connection was consistently strong.
Stayed in May 2025
Reviewed: 28 April 2025
Tim
United KingdomWonderful kind and gentle staff. Souliya was particularly exceptional. Breakfast was amazing
Stayed in April 2025
Reviewed: 23 April 2025
Sonia
AustraliaThe pillows were a little large and firm, nothing else could be improved.
Such a beautiful hotel with amazing food and adorable staff.
Stayed in April 2025
Reviewed: 21 April 2025
Clara
DenmarkLovely, attentive staff who helped us with everything we needed (transfer to airport and train station, tours to waterfalls, tuk tuks). The pool was lovely and breakfast was delicious.
Stayed in April 2025
Reviewed: 10 April 2025
Jörg
GermanyWe felt very comfortable. The hotel is very quiet and has a very pleasant atmosphere. The staff is extremely friendly and helpful. We had to change our travel dates at short notice, and the hotel manager was very cooperative and uncomplicated. A very nice and quiet place to relax
Stayed in January 2025
Reviewed: 7 April 2025
Daniel
SwitzerlandThis was one of my better boutique hotels I stayed over the last 3 month! Nicely decorates and taking care of! Swimming pool area is just plain beautiful! But most of all the staff, very very helpful and super friendly , especially Soulyah who did everything possible to make my stay pleasant and memorable! Thanks to every one!
Stayed in April 2025
Reviewed: 21 March 2025
Matthew
United StatesNot a big deal, but it's just a tad bit off the main road, which some people may like. A 5 min walk and you are to one of the mail roads.
This is a nice hotel. The rooms are large and I got one with a nice balcony overlooking the pool. The staff is super nice and wants nothing more than to make your stay a fantastic one.
Stayed in March 2025
Reviewed: 19 March 2025
Atika
United KingdomLocation is not really at the centre but it was actually fine
Just a very beautifully designed and decorated hotel with very friendly and helpful staff. Will definitely recommend this!
Stayed in March 2025
Reviewed: 7 March 2025
Mikaela
BelgiumNothing worth mentioning
Great staff, wonderful facilities. It was a lot nicer than expected. The staff could not have been more helpful. We also really liked the a la carte breakfast.
Stayed in March 2025
Reviewed: 6 March 2025
Virginie
FinlandWe stayed 10 nights, and then extended by another 9, so 19 nights, longer than most people… that’s how much we loved the place! (Winter/high season: Jan-Feb 25) General location & surrounding: Location is ideal. It’s only 10 min walk to the centre & Night market and 15 min to the Mekong. As it’s located on a path off two larger streets, it is very quiet: you hear birds singing and not cars/scooters/vans. Also, the atmosphere in this twelve-room boutique hotel is very calm. The garden around the pool is very pretty and very well maintained. You can borrow bicycles from reception, they are in good condition. Comfort & Bedding & Storage: Our room (Junior Suite) was very spacious with a large bathroom, sitting area & small terrace. The bed was good, as were the pillows. There was hanging space (I was provided with extra hangers upon request) and enough space for storage, as well as a desk. Pool: The pool is not very large, but sufficient for doing laps. Very clean. Note: The water was cool in the winter (but not cold). Nice sunbeds around, there usually was space. Breakfast (& restaurant): Breakfast is à la carte, on previous night order. (This was less an issue than I may have expected because everything was good, although a bit more variety, such as different fruits or different vegetarian toast would be appreciated on longer stays). Ingredients are of good quality and presentation as well as service were perfect. No special coffees, but a good coffee from Southern Laos, that made us forget about espressos for the length of our stay :) We also had vegetarian spring rolls by the pool, delicious. We did not eat at the restaurant. Condition & cleanliness: The hotel is spotless and well maintained. Wifi: May be weak from time to time (we used a mix of Wifi and local SIM) Staff & Service: Staff is present and ready to assist. Any question or issue is dealt with promptly.
Stayed in February 2025
Reviewed: 4 March 2025
John
United KingdomNothing
As everyone who has sent in there reviews has already stated , beautiful hotel with amazing staff . All so helpful it made you feel quite special. And a special thank you to MAY , who went above and beyond to help my wife and I retrieve an item left in another hotel over 65 miles away. She and her staff will know exactly what I’m so grateful for . Thank you again . Can’t wait to return one day !
Stayed in February 2025
Reviewed: 4 March 2025
Debbie
Australianothing
Absolutely everything! Room was lovely, pool great, breakfast brillant. The staff were alway smiling, gentle and so accommodating.
Stayed in February 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content