Reviews of Chic stay HANA Boutique hotel 4 stars

A beautiful property in excellent condition

Nothing

Nicest staff you could ever find, beautiful hotel with lots of details. Idillic swimming pool, amazing breakfast, comfortable beds, walking distance to the main streets but away from traffic. A real hidden gem.

There’s construction work just opposite to the hotel. Not their fault, but they start working at 7:30 and workers play loud music to motivate themselves. We adapted accordingly and went to sleep early and got up early.

The staff was amazing. Very hospitable. The shower had good pressure, breakfast was very good (you could customize it every day for the next day). We had the room 222 and we also had a good balcony. The location was amazing, walking distance from everything. Airport transfer by the hotel was also nice.

There was no TV in the room.

The whole set up was beautifully done, it felt very intimate and cosy like you had the whole place to yourself. Loved that we could use bikes and the staff was very obliging

The breakfast could have been better - the croissants were a bit dry it was like they were reheated in the microwave

Staff were brilliant!

Everything was so lovely - the design of the accommodation, the staff (who were the loveliest!), the breakfast, the rooms and all the attention to care and detail that was provided. The property is beautiful and I would recommend it and stay here again!

Great atmosphere

Nothing except may be the location. Not bad but as well not top

I liked absolutely everything about this hotel — from the staff to the location, the breakfast, the free bicycles, and the swimming pool. Everything was thoughtfully arranged, and I wouldn’t change a thing. The hotel staff were outstanding — not only friendly and welcoming, but genuinely helpful. They assisted us with changing our train tickets and even helped manage bookings at other accommodations. There was truly nothing they couldn’t handle. The property itself is exceptional, offering a peaceful and relaxing atmosphere, yet it’s only a 10-minute bike ride through beautiful Luang Prabang to reach the old town center. A perfect combination of comfort, convenience, and warm hospitality — highly recommended!

Disliked · nothing, literally best stay in my whole trip.

I liked absolutely everything about this hotel — from the staff to the location, the breakfast, the free bicycles, and the swimming pool. Everything was thoughtfully arranged, and I wouldn’t change a thing. The hotel staff were outstanding — not only friendly and welcoming, but genuinely helpful. They assisted us with changing our train tickets and even helped manage bookings at other accommodations. There was truly nothing they couldn’t handle. The property itself is exceptional, offering a peaceful and relaxing atmosphere, yet it’s only a 10-minute bike ride through beautiful Luang Prabang to reach the old town center. A perfect combination of comfort, convenience, and warm hospitality — highly recommended!

nothing, literally best stay in my whole trip.

Beautiful design and decoration, cosy boutique atmosphere, freshly made breakfast a la carte, beautiful garden and lovely pool, lovely attentive staff. Massage place next door. Super service regarding motorbike rental.

My friend’s birthday celebration wasn’t acknowledged as expected. Partly my fault, I should’ve given better instructions. But I would expect a hotel would be more attentive when a guest celebrates their birthday during their stay. Later in the evening the English understanding could be hit and miss🙃

The hotel’s design is incredible, i had a floor level room that had a poolside view and both the room and the hotel itself was always in beautiful condition. I even caught one of the workers picking up leaves by hand, the attention to detail is impeccable.

The location at the time was slighty inconvenient since the road was very muddy and slippery, however they offered to wash off our shoes when we arrived

The hotel only 10 minutes from the airport and 20 minutes from the railway station. The staff are really friendly and helpful. They printed the railway tickets for us and provided us many information about Luang Prabang. The room is small but clean. You also get free breakfast such as avocado toast, yogurt, or some local cuisine. You can also borrow their bicycles for free and visit the old town.

It’s a bit far from the old town (30 minutes walk) but since you can borrow bicycles for free, it doesn’t really matter.

Pristine, lovely hotel. Large, immaculate rooms and exceptionally friendly staff. A very inviting place to stay. It was also very helpful for me that the internet connection was consistently strong.

I can’t see any fault at all honestly.

Wonderful kind and gentle staff. Souliya was particularly exceptional. Breakfast was amazing

Such a beautiful hotel with amazing food and adorable staff.

The pillows were a little large and firm, nothing else could be improved.

Lovely, attentive staff who helped us with everything we needed (transfer to airport and train station, tours to waterfalls, tuk tuks). The pool was lovely and breakfast was delicious.

We felt very comfortable. The hotel is very quiet and has a very pleasant atmosphere. The staff is extremely friendly and helpful. We had to change our travel dates at short notice, and the hotel manager was very cooperative and uncomplicated. A very nice and quiet place to relax

This was one of my better boutique hotels I stayed over the last 3 month! Nicely decorates and taking care of! Swimming pool area is just plain beautiful! But most of all the staff, very very helpful and super friendly , especially Soulyah who did everything possible to make my stay pleasant and memorable! Thanks to every one!