Reviews of Chagala Inn Aktau 3 stars
1-yi Microdistrict, 130000 Aktau, Kazakhstan
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Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewBreakfast good & service mind
Recipetion not service mind , I don’t understand why hotel selected staff like this..
Dear Apichat Siriudomlert, thank you for your feedback! 💙 We are glad you enjoyed the spacious room, quiet location, and breakfast. At the same time, we are truly sorry for your experience at the reception. We would like to understand in more detail what exactly happened, so that we can address it properly. Nevertheless, we will be conducting additional training sessions for our team as part of our rebranding, to ensure every guest feels welcome and well taken care of. We will be happy to welcome you again next summer — by then, our new swimming pool will be ready to make your stay even more enjoyable. 🌊🌸 Best regards, Karina Hotel manager
Dear Apichat Siriudomlert, thank you for your feedback! 💙 We are glad you enjoyed the spacious room, quiet location, and breakfast. At the same time, we are truly sorry for your experience at the reception. We would like to understand in mo… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewVery close to the waterfront.
The hotel is old, facilities are not the best. No hairdryer in the room.
Dear Guest, thank you for your feedback! 💙 We are glad you enjoyed our location close to the waterfront. At the same time, we appreciate your comments about the facilities. With our ongoing rebranding, we are upgrading our rooms and amenities, including providing essentials such as hairdryers. We will be happy to welcome you again next summer — by then, our new swimming pool will also be ready to make your stay even more enjoyable. 🌊🌸 Best regards, Hotel Team
Dear Guest, thank you for your feedback! 💙 We are glad you enjoyed our location close to the waterfront. At the same time, we appreciate your comments about the facilities. With our ongoing rebranding, we are upgrading our rooms and ameniti… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewAll the personal working in the reception and the lady in the restaurant, they were all very welcoming and kind. The breakfast was good. We arrived very early so couldn’t do checkin but they let us leave the bags and in the afternoon they kindly accepted to upgrade our room to the one with sea view which we appreciated a lot. The bed was comfortable. We had some loud neighboors but it is not hotel’s fault. Overall for the price we paid, it was a very good hotel.
The location is kind of outside of the center but good to walk at the seaside. From the outside the building looks like it needs some renovation. A table and/or two chairs could be nice to have in the balcony to enjoy the view.
Dear Guest, thank you so much for your detailed and kind feedback! 💙 We are delighted that you enjoyed the hospitality of our team, the sea view, and the comfort of your stay. Your comments regarding the building, balcony furniture, and overall facilities are very valuable to us. As part of our ongoing rebranding, we are working on renovations and improving room amenities to make the guest experience even better. We would be very happy to welcome you again next summer — by then, our brand-new swimming pool will be ready, adding even more comfort and pleasure to your stay. 🌊🌸 Best regards, Hotel Team
Dear Guest, thank you so much for your detailed and kind feedback! 💙 We are delighted that you enjoyed the hospitality of our team, the sea view, and the comfort of your stay. Your comments regarding the building, balcony furniture, and ove… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewKitchen fully equipped Great beds
Nothing
Dear Guest, thank you for your wonderful feedback! 💙 We are delighted that you enjoyed the comfort of our beds and the fully equipped kitchen. We look forward to welcoming you again — by next summer, our brand-new swimming pool will also be ready to make your stay even more enjoyable. 🌊🌸 Best regards, Hotel Team
Dear Guest, thank you for your wonderful feedback! 💙 We are delighted that you enjoyed the comfort of our beds and the fully equipped kitchen. We look forward to welcoming you again — by next summer, our brand-new swimming pool will also be… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewHelpful staff View from window on sea and the city Room has everything you need
Dear Guest, thank you very much for your kind review! 💙 We are glad that you enjoyed the sea and city view, the room facilities, and the helpfulness of our staff. We look forward to welcoming you again — by next summer, our brand-new swimming pool will be ready, making your stay even more enjoyable. 🌊🌸 Best regards, Hotel Team
Dear Guest, thank you very much for your kind review! 💙 We are glad that you enjoyed the sea and city view, the room facilities, and the helpfulness of our staff. We look forward to welcoming you again — by next summer, our brand-new swimmi… Show more
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in October 2024
Verified reviewReviewed: 4 December 2024 · Stayed in September 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 5 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 September 2024 · Stayed in September 2024
Verified review