8.7

Reviews of Royal апарт-отель рядом с ботаническим садом

Туркестан улица 16 56,4, 12, 020000 Astana, Kazakhstan

  • Bulat

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    It is centre of the city across the Botanical garden. All services like groceries and cafes in one step from apartments

  • Ruslan

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Elena

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Great and fast service. Clean apartment, facing garden. Everything was as it was advertised. Helpful staff , ready to help you 24/7. Reception is located on 3 rd floor of the building.

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  • Mansoor

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Everything

    Nothing

    Property response:

    Thank you so much for the great rating! We're glad you enjoyed everything 😊 Hope to host you again soon!

    Royal апарт-отель рядом с ботаническим садом
    25 July 2025
  • 7.0 Good
    Mikhael

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review
  • Wilas

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review
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  • Robin

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Clean and new

    It was a bit hard to find (nothing on the street to tell you whether you are in the right place or not - the name of the business is Oasis but Booking. com call it Royal апарт-отель which is confusing) We were 3 people and so we used the sofa bed, but the under sheet was for a single bed

    Property response:

    Thank you for your feedback! We’re glad to hear you found the place clean and new. We apologize for the confusion with the names — we’re working on making signage clearer to avoid this in the future. Also, thank you for pointing out the sheet issue — we’ll make sure it’s corrected for future guests. We appreciate you staying with us!

    Thank you for your feedback! We’re glad to hear you found the place clean and new. We apologize for the confusion with the names — we’re working on making signage clearer to avoid this in the future. Also, thank you for pointing out the she… Show more

    Royal апарт-отель рядом с ботаническим садом
    23 June 2025
  • Inese

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review
  • Gabriele

    Reviewed: 17 May 2025 · Stayed in April 2025

    Verified review
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  • Yana

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review
  • Svetlana

    Reviewed: 8 April 2025 · Stayed in January 2025

    Verified review
  • Aizada

    Reviewed: 30 March 2025 · Stayed in February 2025

    Verified review
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  • Aidyn

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review
  • Dalisay

    Reviewed: 14 March 2025 · Stayed in March 2025

    Verified review
  • Дияс

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review

    Good interior Convenience store on the first floor Clean (not super tidy but ok) Appliances

    Some lights wasn’t working Door sound isolation is bad

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  • 7.0 Good
    Aibar

    Reviewed: 19 December 2024 · Stayed in December 2024

    Verified review
  • Aibar

    Reviewed: 19 December 2024 · Stayed in December 2024

    Verified review
  • Showing 1 - 18

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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