Reviews of Flats Hostel
Malika Gabdulina st. 17/1, 020000 Astana, Kazakhstan

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewI really liked how clean everything was, the capsule type of beds for privacy, the well equipped kitchen with filtered water and even a co-working space. There is a drawer underneath the bed and a locker in the room with keys for each from the hostel itself to store your stuff, as well as two socket outlets in your bed capsule. Easy to find as well and friendly staff, some words in English
The only thing I didn't like that much was the rather worn out mattrass. Also, by foot it is a little bit far to walk to the main sights, but with an e-scooter or by taxi (both via Yandex app) it's no issue to get there easily in a short amount of time.
Sarah, thank you for your good and detailed feedback. Feedback is important to us. Cleanliness is one of our most important priorities. We have a convenient location and you can easily get to any attraction in Astana. We are glad that you chose our hostel and hope that you will come again and hopefully sleep on a new mattress )
Sarah, thank you for your good and detailed feedback. Feedback is important to us. Cleanliness is one of our most important priorities. We have a convenient location and you can easily get to any attraction in Astana. We are glad that you c… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewStaff were helpful, the design is very nice and modern. Great location.
Beds a little too soft.
Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewActually, everything was great. The location, the staff, the showers, the cheap use for the washing machine, the beds. It's hard to dislike the place.
Maybe that two toilets are not enough, depending on the time of the day.
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 September 2024 · Stayed in July 2024
Verified reviewReviewed: 24 August 2024 · Stayed in August 2024
Verified reviewI stayed only one night in this hostel but totally I don't remember because I changed so many hostels on 4 weeks period of time
Reviewed: 18 June 2024 · Stayed in June 2024
Verified reviewPleasant stay without any disturbances
Sleeping area no air conditioning. It’s summer too difficult to sleep at night. Only air exhaustion is available. Hostel should consider air conditioning at sleeping area.
Reviewed: 16 April 2024 · Stayed in April 2024
Verified reviewReviewed: 18 March 2024 · Stayed in March 2024
Verified reviewReviewed: 5 December 2023 · Stayed in December 2023
Verified reviewReviewed: 5 December 2023 · Stayed in December 2023
Verified reviewEverything
There is no sign or written the name of this place somewhere outside so to find it: to the red-ish building is the last door all the way to the right….
Reviewed: 30 October 2023 · Stayed in September 2023
Verified reviewReviewed: 22 October 2023 · Stayed in October 2023
Verified reviewKitchen
Toilet only 2 for approx 40 beds. They said initially that we don't have beds. Then I slept on sofa for a night
Reviewed: 11 October 2023 · Stayed in October 2023
Verified reviewLocation is the key advantage of this property. You will get an Indian hotel nearby and public transport from everywhere.
Reviewed: 28 September 2023 · Stayed in August 2023
Verified reviewReviewed: 26 September 2023 · Stayed in September 2023
Verified reviewGreat hostel located in a very good area of Astana. Shared room, however with good privacy, once they have curtains in each bed. Clean and warm, it's a really good hostel
Reviewed: 20 September 2023 · Stayed in September 2023
Verified reviewPrivacy curtains makes all the difference in the world, location is really good, it's right next to a huge supermarket with hot food and a seating area, also walking distance to the waterfront..
Reception has really poor English, and not very helpful, a bit dismissive, and head down on their phones the whole time I was there. Some guests are very inconsiderate, on their phone full blast at all hours of the night.
Reviewed: 1 September 2023 · Stayed in August 2023
Verified reviewPersonnel is very helpful and friendly. I think the localisation is good, supermarket and bus station nearby. This is a 'capsule' type of dormitory, but I slept super well here. Everything clean and neat.
No such a thing.
Reviewed: 25 August 2023 · Stayed in August 2023
Verified reviewThe staff was friendly and amazing. Asking every now and then if I need something or If I need help. So that makes the experience good.
The ladder to get up the bed was steep and it's a bit uncomfortable to get up and down if you have a higher bed.
Reviewed: 20 August 2023 · Stayed in August 2023
Verified reviewReviewed: 19 August 2023 · Stayed in July 2023
Verified reviewBeds are really comfortable and clean.
Navigation is a bit difficult, many beds packed in 1 room so its very hot during summers.
Reviewed: 16 August 2023 · Stayed in July 2023
Verified reviewReviewed: 29 July 2023 · Stayed in July 2023
Verified reviewI like the ambiance of the hostel. Its peaceful and the staffs are hospitable. They let me check in earlier with no additional costs. And they let me extend for an hour after my check-out. They also print me for my online boarding pass :) The staffs are very helpful they guide me on the tourists spots around Astana. The location is good. It's near the bus stop and accessible to some local restaurants, cafes and small grocery stores. I really love their work stations (workspace) Since im working remotely. I met some fellow room mates who became my friends. I will denifinetly come back here when I visit to Astana. :)
None.