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Reviews of Жеруйык Отель

микрорайон 3-А, здание 15/1, 130000 Aktau, Kazakhstan

#26 of 87 hotels in Aktau

Guests' Choice

Review score

Based on 60 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    9.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 21 August 2025

    8.0
    Excellent value for money
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, walking distance to the sea and supermarket. Great breakfast with lots of choice. Comfortable spacious room. They organised my airport taxis.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice staff, clean room and spacious. Quiet at night. The staff organizes nice tours into the steppe and is very helpful with that. The water from the sink and showers sometimes didn't work and sometimes comes out dirty first. But that's due to the pipes in Kazakhstan, not the hotels fault. I enjoyed my stay very much! Especially the 24 h check in is awesome, since many flights to Aktau do land in the middle of the night. Thank you very much for the comfortable experience!

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    I recommend this hotel. There are friendly staff, spotless rooms, the inside restaurant with tasty meals.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The room was clean and had everything needed in a trip.

    Stayed in August 2025

  • Reviewed: 1 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean, comfortable, quite place.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Workers actually don't speak english - you have to keep it in my mind. However, there will not be any problem if you will just use translator Also wifi in rooms doesn't work perfect

    Very helpful and friendly staff; comfortable, clean and quiet room; breakfest was good enough - all in reasonable price Location is basically fine - it depends mostly on what place do you need, but some of Aktau's attractions are almost next to the hotel

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent value. Very well managed indeed with breakfast included (and a wide range of choices available too). The staff are very professional and check-in was consequently a smooth process. The room and adjoining ensuite were clean, comfortable and airy. There was a television, wardrobe desk and chair as-well-as a lounge armchair, AC, a refrigerator and ample other necessities included. There is complimentary water available too. I booked three nights in a single room via a booking platform for 24,000. I would thoroughly recommend and should I return to Aktau, I wouldn't hesitate to stay again.

    Stayed in June 2025

  • Reviewed: 30 May 2025

    10
    Comfy stay in Aktau
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very spacious room and very good service. We could check-in at 1 am in the night. The barman/waiter in the restaurant vas very nice, the breakfast choice was ample, very fulling breakfast :)

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    The whole place is a bit of "old". Internet is not perfect. The water in bathroom was yellowish.

    Good location. Big breakfasts and big rooms with tables for notebook! Clean. Quiet. Very friendly.

    Stayed in May 2025

  • Reviewed: 29 April 2025

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t have hot water

    Breakfast is good especially as you can take multiple items. Location is good. Staff is nice. Room is comfortable.

    Stayed in April 2025

  • Reviewed: 11 September 2024

    9.0
    Great value for money
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    In some parts it looks a bit old and worn out.

    Clean, wide room, excellent breakfast. Great value for money. Please t reception staff.

    Stayed in September 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The hot water was barely warm. The restaurant downstairs serves very basic food and not in very big quantity

    I was able to arrange an early check in and airport pick up with the hotel so that I could get my room at 5am when I arrive. The rooms are confortable

    Stayed in May 2024

  • Reviewed: 2 June 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room is small, but it's not so important if you come here to sleep only Old and loud air conditioner, but could be beared

    Decent place to stay Clean room Three towels and hot water in bathroom.

    Stayed in June 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    The hotel is in a convenient location, 10 minutes walk to the center and a couple of minutes by bus. Large comfortable room, everything you need is there. Very good breakfast, choice from the menu. You can also have delicious food during the day and evening.

    Stayed in April 2024

  • Reviewed: 7 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Lovely hotel. Clean, quiet, and comfortable, and with very spacious rooms. One could quite comfortably spend a long stay here. The staff were courteous and professional, and very helpful with my requests (taxis and directions). The hotel restaurant was also very convenient, and of good value. A supermarket is nearby, for any other requirements. I had a restful stay, and would gladly stay again. I highly recommend!

    Stayed in September 2023

  • Reviewed: 29 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    All is perfect!

    Stayed in August 2023

  • Reviewed: 6 September 2022

    9.0
    Good option to stay overnight
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    No air conditioning in my room.

    I booked a room to have a rest between two flights (12h gap). The room was clean, the attached bathroom with shower cabin had all basic amenities. There was a good balcony in the room. The hotel had a cafe (or a small restaurant) mostly to serve breakfasts, but it worked the whole day. I dined there — the food was unassuming, but good and very affordable. The staff was friendly. In overall, it's a good option for a short stay.

    Stayed in September 2022

  • Reviewed: 18 November 2024

    6.0
    It is in the good places. Near the city center,however, services are not good enough. No enough shampoo, soap, however
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good hotel, quiet enough for in the city center

    It is in the good places. Near the city center,however, services are not good enough. No enough shampoo, soap, however, not enough for breakfast.

    Stayed in November 2024

  • Reviewed: 22 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Standard hotel. Really good breakfast as well! Just note that the WIFI doesn't work in the rooms which was a shame. We wanted to plan our trip but couldn't do anything. But otherwise it was nice for a few nights.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    5.0
    Don't expect much
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - location; it is far from everything so I don't understand the comments of the people they say it is central - room wasn't clean on arrival. The closet was sandy from the last customer and the bed had black hair all around. How can one make the bed and don't see all that hair? It is fascinating - no one mentioned this but wifi doesn't exist. After a long day, no one gonna go down to reception and hang out there for internet. This is 2024. How hard to put 2 routers on each floor? - chaotic breakfast; 2 guys working in small breakfast hall for the service but even asking for a cup of tea takes 15-20min. Just bringing hot water and tea bag, they wait for other behind the counter and brought everyone’s drinks together which was quite absurd. - No one speaks even a bit of English. - no hot water in the evening It is a facility that can do better with better management and care. Would definitely stay in this if they fix all problems no matter how far the location is from center

    - comfy bad - good AC - spacious room - real fridge, not a toy pretend like fridge in most of the hotels - water dispensers on every floor - bath rob is top-notch

    Stayed in August 2024

  • Reviewed: 17 August 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Facilities are too old, beds are not comfortable

    Location somewhat good.

    Stayed in June 2024

  • Reviewed: 23 June 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold water was always coming out the tap brown, and the hot water was really only lukewarm at best. Hotel is slightly out of town but fine for a layover

    Nice hotel which was good value for money. Air con in room worked a treat and room was comfortable

    Stayed in June 2023

  • Reviewed: 21 May 2023

    4.0
    It was not a good experience
    • Leisure trip
    • Family with young children
    • Family Junior Suite
    • Stayed 1 night

    Breakfast was not good at all The hot water in the bathroom and toilet was brown There were no extra blankets in the slippers room and we had to buy them location is very far from the new city

    not good at all There was nothing I could describe

    Stayed in May 2023

  • Reviewed: 6 May 2023

    6.0
    Good value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Location is far, rooms are a bit old, soviet style.

    Good value for money, we stayed awaiting for transit flight for couple of hours. Overall clean and did not disappoint.

    Stayed in May 2023

  • Reviewed: 8 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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