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Reviews of Aston Hotel 3 stars

микрорайон 9, здание 23/1, 130000 Aktau, Kazakhstan

#4 of 87 hotels in Aktau

Guests' Choice

Review score

Based on 43 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.4

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    9.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    All was good

    Location, cleanliness, cafe

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Good position and kind staff.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    Good position not far from the center and from the sea. The receptionist was very kind. I recommend this hotel.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, everything was great.

    New, very clean and comfortable facilities. Food at the restaurant was perfect, same as staff very welcoming, polite, and positive. The location is good too, new shopping mall is nearby.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    8.0
    Great hotel but unprofessional staff.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing I did not like and which unfortunately keeps me from giving 10/10 was the unexpected behavior of the staff. Do not get me wrong, since from the very beginning they were very nice and polite, but because I was arriving on a very late flight I checked in at 4 AM and I asked for a possibility of late check-out already before arriving. Understandably they told me that I should ask again for availability at the time of check-in and I did so. At that time the receptionist told me that there was availability and that I could stay until 2 PM for free an also later for a fee. I was more than happy with the complimentary 2 hours, so I chose that and went to the room for a nice sleep. At 12:15 PM the next morning a staff member repeatedly knocked the door and when I got up and opened she told me through Google translator to leave the room. I replied that I was told to keep it until 2 PM at check-in and she then wrote me that "the situation has changed and now they have a reservation". I had to pack my stuff and leave. I very well understand, that the business is meant to serve the paying customers, but at the same time I think that if there is an agreement with the customer to keep the room until a specific time, then it should not be abruptly changed with a 15 minutes notice. Their official check-in time is 3 PM, so they would have had one full hour to make my room anyways, even if I could have stayed until 2 PM as agreed. It was a little bit sad end to a great start.

    Clean and modern hotel. Extremely good value for the money. Big room with ample bathroom.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Easily one of the best hotel experiences I’ve had, offering excellent value for money. Pleasant and comfortable stay. I
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The facilities are modern, clean and well-maintained. The room was generally very clean. The bed is comfortable. The front desk staff is friendly. Good location.

    Stayed in June 2025

  • Reviewed: 21 July 2025

    10
    Great place to stay in Aktau
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Modern and clean with great cafe downstairs. Really helpful staff.

    Stayed in June 2025

  • Reviewed: 12 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    receptionists were so nice. the room was very clean and the bed very cozy.

    Stayed in July 2025

  • Reviewed: 13 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very modern room in a modern hotel, had all the amenities needed to have a good stay. Large bed, perfect when you are alone. AC works well!

    Stayed in June 2025

  • Reviewed: 30 May 2025

    10
    Totally recommend
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Very modern and nice hotel. We could store our luggage after check out for free. Perfect central location near local caffees and craft beer bar. Good contact with reception before arrival. Good quality for money

    Stayed in May 2025

  • Reviewed: 21 May 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to say bad about the Hotel.

    Everything. Cafe downstairs is cute and cosy

    Stayed in May 2025

  • Reviewed: 9 May 2025

    10
    Great value for money.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot of people come to Aktau for tours in Mangishlak I would suggest to find an opportunity to offer breakfast from 7 a.m. First impression when you get into the room that it’s too stuffy in it. We opened windows and it helped. There is AC in the room.

    It’s a small hotel in the old city center. 10 minutes walk from the sea. The hotel is new, the rooms is great for short stay. Great choice of TV Channels. A supermarket is 100 m away, a small cafe right inside the hotel building. Great value for money.

    Stayed in May 2025

  • Reviewed: 22 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean quiet and great deal

    Stayed in March 2025

  • Reviewed: 12 November 2024

    10
    Highly recommended, great location
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    It would be great to ensure good wifi connection inside the rooms.

    Super clean, very decent and has what takes to make you feel comfortable. The reception staff very courteous and helpful. It’s just 100 meters away from a huge supermarket. Very good location, 30 min to Aktau airport.

    Stayed in November 2024

  • Reviewed: 25 October 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Grest hotel!! its a new hotel,very affordable, super clean, nothing wrong!!!

    Stayed in October 2024

  • Reviewed: 22 October 2024

    9.0
    Happy to come back to a nice hotel after 5 days Mangystau tour
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed sheets are a bit rough

    Hot water flask, nicely renovated, clean, comfortable room, hair dryer, free water, near caspian sea

    Stayed in October 2024

  • Reviewed: 16 October 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very big room

    Stayed in September 2024

  • Reviewed: 13 October 2024

    9.0
    Decent, clean, well located option for visitors.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    It can be a bit noisy on weekends as all the visitors go down a single corridor from the lift unlike most other hotels.

    Good location, decent price, arranged transfers from the airport and to the railway station. Friendly staff.

    Stayed in October 2024

  • Reviewed: 17 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 6 nights
    • Submitted via mobile

    The place is clean and tidy!

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    Perfect one night stay
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Ver good value for money. Nice, spacious, modern room. Coffee shop dowstairs is perfect for breakfast. Receptionist is very kind, but speaks very little English.

    Stayed in September 2024

  • Reviewed: 24 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    everything was great. clean room with all necessities. polite service. great location. highly recommend

    Stayed in August 2024

  • Reviewed: 31 July 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good.

    Cleanness

    Stayed in July 2024

  • Reviewed: 31 July 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good.

    Cleanness

    Stayed in July 2024

  • Reviewed: 28 July 2024

    9.0
    Very nice place for a friendly rate.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 8 nights

    Brandnew place right in the middle of the area where I wanted to be. Nice coffeeplace downstairs. Ironing board was brought within minutes when requested. Family room was excellent for 2 parents + 2 kids.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Brand new hotel. Super clean, great WiFi.

    Stayed in July 2024

Showing 1 – 25

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