Reviews of Hotel Indigo Grand Cayman by IHG
32 Seafire Way, KY1-1301 Grand Cayman, Cayman Islands
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewStaff was great! Location was perfect and everthing youu need is at the resort. Resturants were very good and the bakery was amazing
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewAmenities, hotel design
Dear Stephanie, Thank you so much for your kind words and hope to welcome you back soon. Stay Curious, Big Mac
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewBreakfast is served on a patio in addition to a well designed space inside. The food quality is well above usual hotel fare. Very well executed!
Dear Steve, Thank you so much for your kind words! We're delighted to hear that you enjoyed both our indoor space and the patio for breakfast. It's wonderful to know the quality and execution of our food stood out to you—we put a lot of care into every detail. We hope to welcome you back soon for another great start to your day! Stay Curious, Big Mac
Dear Steve, Thank you so much for your kind words! We're delighted to hear that you enjoyed both our indoor space and the patio for breakfast. It's wonderful to know the quality and execution of our food stood out to you—we put a lo… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe pool, staff and room was very nice.
Food at Catalina and Bata Bar was just average. Not much to do around hotel. No shopping and few restaurants.
Dear Susan, We're delighted to hear that you enjoyed the pool, our staff, and your room—those are all things we take great pride in. We appreciate your comments about the food at Catalina and Bata Bar, and we’ll be sure to share your input with our culinary team as we strive to continually improve. We understand that the surrounding area may feel quiet, and while it offers a more relaxed atmosphere, we’re always happy to suggest nearby excursions or local spots to explore. Please don’t hesitate to ask our team for recommendations during your next stay. Stay Curious, Big Mac
Dear Susan, We're delighted to hear that you enjoyed the pool, our staff, and your room—those are all things we take great pride in. We appreciate your comments about the food at Catalina and Bata Bar, and we’ll be sure to share your i… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewEverything: design, service , food , location Everything was ideal
Nothing to complain about
Thank you so much for your amazing feedback! We are truly elated that you enjoyed your time at Hotel Indigo Grand Cayman, and we look forward to welcoming you back to our neighborhood.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewTHE BEST👌
Dear Kirt, Thank you so much for your amazing feedback! We are truly thrilled to hear you enjoyed your time exploring our neighborhood. We would be delighted to welcome you back anytime. Best Regards, Jessica Farley Director of Front Office
Dear Kirt, Thank you so much for your amazing feedback! We are truly thrilled to hear you enjoyed your time exploring our neighborhood. We would be delighted to welcome you back anytime. Best Regards, Jessica Farley Director of Front Off… Show more
Reviewed: 22 April 2025 · Stayed in February 2025
Verified reviewReviewed: 21 April 2025 · Stayed in March 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewThe staff and employees. Plus one experience!!!
Coffee shop. No egg sandwiches to grab and go with my coffee. Only sweets!
Dear Mark, Thank you so much for your great feedback and for staying with us! Stay Curious, Big Mac
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewAmazing holiday everything was perfect
Dear pinky, Thank you so much for your amazing feedback Stay Curious Big Mac
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewService
Walk to beach
Dear Lisa, Thank you so much for wonderful review! Stay Curious, Big Mac
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewThe staff was incredible. I actually felt like it was worth the money. A lot of Islands they could care less about making you feel special. The simplest things. Bringing water to you without asking. Cleaning your sunglasses. Other resorts they go after your wallet. This resort you pay for what you get for and more. I will be going back 100%.
The water did taste great. They have stations to fill bottles
Dear Bixel, Thank you for your amazing review! We're so happy to hear that our staff made you feel truly special and that you found great value in your stay. It's the little touches—like refreshing your water and cleaning your sunglasses—that we believe make all the difference. We’re also glad you appreciated our water stations! We can't wait to welcome you back for another unforgettable experience. See you again soon! Stay Curious! Macmillan Ndipnu Big Mac
Dear Bixel, Thank you for your amazing review! We're so happy to hear that our staff made you feel truly special and that you found great value in your stay. It's the little touches—like refreshing your water and cleaning your sung… Show more
Reviewed: 17 February 2025 · Stayed in January 2025
Verified reviewColours & decor was modern while tropical. Not what I was expecting from IHG stay.
Pool was a little cool but Hottub made up for that. Would prefer no kids in Hottub.
Dear Gwen, Thank you for your feedback! We're glad you enjoyed the modern yet tropical design of our hotel—it’s always great to surprise our guests in the best way! We appreciate your thoughts on the pool temperature and are happy to hear the hot tub was a great alternative. Your suggestion regarding the hot tub is noted, and we’ll share it with our team. We hope to welcome you back for another relaxing stay soon! Stay Curious! Macmillan Ndipnu Big Mac
Dear Gwen, Thank you for your feedback! We're glad you enjoyed the modern yet tropical design of our hotel—it’s always great to surprise our guests in the best way! We appreciate your thoughts on the pool temperature and are happy to h… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewEverything
Nothing
Dear Farnoor, Thank you so much for your wonderful review Stay Curious! Macmillan Ndipnu Big Mac
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewThe food was excellent. All staff were welcoming, friendly and heppy.
IT's GCI, so everything is expensive, especially the food.
Dear William, Thank you for your great review! We're so glad to hear that you enjoyed the food and found our staff welcoming, friendly, and happy. We understand that pricing can be higher in the Cayman Islands, but we strive to provide exceptional value with the quality of service and dining experience. We hope to welcome you back soon for another fantastic stay! Stay Curious! Macmillan Ndipnu Big Mac
Dear William, Thank you for your great review! We're so glad to hear that you enjoyed the food and found our staff welcoming, friendly, and happy. We understand that pricing can be higher in the Cayman Islands, but we strive to provide… Show more