I can’t think of anything.

The restaurants, the ambiance, the food, the room, the staff, the spa!

Stayed in July 2025

We had breakfast at Dolores the bakery cafe and it was extremely tasty.

Stayed in June 2025

The pour-over coffee in the room was a bit weak. A Nespresso machine might be a better option. I also would have liked a few more fitness class options on the hotel side of the property.

From start to finish, a luxurious experience with high service. I was most impressed with the hand massages and drinks offered upon check-in. The fruit bowl waiting in our room was spectacular. From then on, we felt like members of the Palm Heights family. The beach was perfect. The pools were gorgeous and empty our entire stay. The gym and spa were next level. We tried all of the hotel restaurants and each was better than the next. I loved the sound healing and yin yoga class. The hammam treatment was truly special. Even the hotel shop was cool! What more could we ask for?

Stayed in May 2025

You are treated like royalty, so be prepared to pay like it too. But aside from that, everything was excellent.

The staff made an exceptional job in taking care of every little detail of our stay. The beach is beautiful, with food and drinks served at all hours of the day. Water sports available and complimentary, an INCREDIBLE spa with a gym that is also available to the guests even if no treatments were booked. The restaurants are amazing (if you go to Tillies, you MUST order the mushrooms!), and many pools to choose from. This place is now on our must return list. We were there for 5 nights, and did not feel the need to leave the hotel at any time.

Stayed in March 2025

For the price they should offer a breakfast included option

The room and grounds are very beautiful, and staff very attentive

Stayed in December 2024

Nothing!!

Everything!!!

Stayed in October 2024

Nothing

Staff were super helpful and kind. They went the extra mile and really made our stat fun. Obviously the location is brilliant.

Stayed in June 2024

$$$

The staff was amazing… Personalized welcoming service by Yanni, Grazia on the beach everyday.

Stayed in December 2023

I wish the spa treatments were a little more affordable, but overall its stunning.

probably one of the most impressive offerings in the Caribbean. It makes the ritz look so outdated and lame.

Stayed in December 2023

I thought the menu at their restaurant could have had more choices.

The friendly staff.

Stayed in December 2023

Small and elegant, staff was super service oriented. I want to go back!

Stayed in September 2023

The location was perfect, the service excellent.great cocktail hour nightly

Stayed in September 2023

Would not change anything

Perfect location, perfect facilities, perfect in every possible way!

Stayed in July 2023

Room could have had a larger balcony

Staff make this place

Stayed in July 2023

Being on 7 mile beach means you do not get a lot of space to yourself. The stretch of beach allocated to our hotel was quite small. I was (perhaps unfairly) comparing this to South East Asia resorts where you have plenty of beach just for yourself. Here everything happens in a very small space. This is the only minus of the hotel and it is not really their fault...

This is a luxury hotel situated on the most famous and most beautiful stripe of beach on the island, 7 mile beach. The property is beautiful, not very big but the rooms are very spacious and comfortable. There are a bar and a restaurant directly on the beach. The staff is sensational, they really make a difference. There are a lot of them and always check your water, your towels, your drinks. We were outside of main season so the beach was not crowded at all, neither were the restaurant and bar. The beach is extremely clean and the water incredibly blue. Very, very, very hot.

Stayed in June 2023

The only negative is that there were no blackout shades on the bedroom windows and the light from the walkway stays on all night, making the room way too bright. I provided this feedback and hope they will take it to heart. In the meantime, take a sleep mask if you need a dark room!

The amazing reviews of this property are all legit! It is top notch! First of all, you can’t beat the gorgeous Seven Mile Beach. The food is all outstanding - everything we had was delicious. The staff are warm and friendly. The rooms are comfy and spacious. You will not be disappointed here!!

Stayed in May 2023

None

The room was always clean. The environment was relaxing. What made the stay most memorable were the services, the workers (Moses, Emmanuel, Elena, Davide and others), their attitude and the friendliness.

Stayed in May 2023

Incredible location right on the beach - staff went out of their way to make our daughter's first birthday one to remember. The staff are so attentive and the hotel had lots of little personal touches and additions. Loved this place, can't say enough good things about it. Amazing food and drinks, cocktail hour...the list goes on.

Stayed in May 2023

There is nothing negative to say

The location, suites were spacious, clean, comfortable, staff was very professional and friendly, everything was amazing!!

Stayed in March 2023

Nothing. Everything at Palm Heights was exceptional.

Palm Heights is hands down one of the best hotel/resorts we have ever stayed at. All of the staff were incredibly helpful, friendly and went out of their way to accommodate you. The hotel, hotel rooms and grounds were immaculate. The food serviced at the hotel restaurant, Tillies, was very good and we had most of our meals there. Palm Heights also provided service (food and drinks) on the beach. Palm Heights is a small resort, about 50 or so items, which gave it a more personal feel although much of that was achieved by the exceptional staff. Palm Heights is like a small, intimate oasis on Seven Mile Beach. Highly recommended!

Stayed in November 2022

nothing

Pools, beach, overall location, everyone there is willing and able to help with every request

Stayed in November 2022

Design, location, restaurants and staff were 10/10

Stayed in November 2022

The crew, the my were great! Every time there was a smile on their face.

Stayed in October 2022

There isn’t a big enough dining space just for residents, everything is quite open to non residents as well and is crowded at times without any exclusivity for guests. The section on the beach is quite small & crowded for sun beds, this is the same for coconut club for breakfast. The juices aren’t right, they’re thin & not freshly squeezed. Would prefer something not concentrated, better quality.

I love the location & the boutique feel, thoughtful gifts left in the bedroom. I love that staff top up your water for you on the beach & are very attentive.

Stayed in April 2025