The room cleaning service. Unfortunately, the housekeeping team did not do their job properly – some areas in the room were not clean, and the bathroom was not as expected.

Thanks go to the reception team, especially Ms. Azmait (day shift) and Mr. Alpart (night shift), who were exceptionally kind, professional, and always ready to help. Their warm hospitality truly made our stay enjoyable and comfortable.

Stayed in August 2025

Very old and consumed property Breakfast below average No choice for pillows Very expensive

Staff are very helpful

Stayed in August 2025

Bathroom was a little old, The shower wasn't working properly couldn't switch between modes. We had a connecting room and our neighbours were quite noisy in the evening, I would request a non-connected room next visit.

Good rooms, Great breakfast and pool, Amazing beach.

Stayed in July 2025

Sound outside the room @ corridor

Great behavior from reception manager mr.Mohammed & helpful room operator.

Stayed in June 2025

Stuff was helpful especially Hassan at reception

Stayed in June 2025

The prayer room in the lobby needs air-conditioning. They need to build in more parking spot, however the valet is excellent. need to do a real Eid celebration like last year with popcorn and face painting

safe for kids and they are lifeguards everywhere. They did a lot of improvement since my last visit. The variety of food at the Breakfast. I love how strict they are now with the visitors and the guests

Stayed in June 2025

I couldn’t switch off the balcony light; the bright big light from the swimming pool was shining directly into my room. Kids were playing away from the playground, shouting all over the place. There were no fans in the shisha area. 😔

Location, staff, furniture, vibes, swimming pool, and the sea 😍

Stayed in May 2025

Beach narrow until tide goes out. Hotel pool area / public areas a little tired compared to UAE standards but may be the norm for Kuwait as didn't visit other hotels. Not a major issue but not as glitzy as you'd expect in Dubai.

Excellent location with a complex of numerous restaurants by the hotel entrance. Very friendly and helpful staff. Room was large, clean and modern. There are also other restaurant complexes nearby for even more eating choices. Great shaded area by the pool and plenty of sunbeds.

Stayed in May 2025

Having the lamp ceiling switches behind bed frame was difficult to reach must move whole bed.

The layout of the room and balcony.

Stayed in April 2025

Nothing

The hospitality provided by Arafat was incredible. Really welcoming and accommodating! A very pleasant stay.

Stayed in April 2025

I wanted to take a moment to express my sincere gratitude for the excellent service I received during my stay at your hotel. From the moment I arrived, I was greeted warmly by your receptionist, Mr.Arafat, who was incredibly welcoming and helpful.

Stayed in April 2025

Lovely garden, beach setting. Friendly staff, nice breakfast.

Stayed in February 2025

Cleaning out-side the room in morning was annoying .

Indian guy in reservation reception has a nice behavior and easy to check-in with him.

Stayed in February 2025

Very very good and clean and super location

Stayed in February 2025

Nothing

Everything

Stayed in December 2024

the reception staff was not particularly welcoming—there was no smile or friendly greeting, which made the check-in process feel less pleasant. Unfortunately, the room also left much to be desired. It had an unpleasant smell, and I found it uncomfortable,

I recently stayed at this hotel and had an amazing experience. The breakfast was absolutely fantastic, with a great variety of options that cater to all tastes. It was the perfect start to my day! The hotel facilities are top-notch—everything is modern, well-maintained, and designed for comfort. The location is also excellent, making it easy to explore nearby attractions and enjoy the surrounding area. Highly recommend this hotel for anyone looking for a comfortable and enjoyable stay!

Stayed in January 2025

I want to thanks the reception staff ( ANUA) she was very helpful

Stayed in January 2025

no thank

Really thanks to everyone working in the Resort

Stayed in December 2024

WiFi connection was not meeting the standard

Villa size was so good

Stayed in January 2025

the costs of water and soft drinks and the fact you had to load your room account with money to buy anything, instead just swttle the bill on leaving the hotel. I also had a discount on all purchases at the hotel, but everytime I used it, it was not taken off bill and I had to then go to reception to get it refunded, a real pain.

The room was nice, but not 5* the location was excellant and breakfast had great chioce and quality, the staff were the best thing about this hotel

Stayed in October 2024

Room bedsheets could have been more hygienic

Stayed in August 2024

Location

Location

Stayed in July 2024

staff not all all them friendly

location , staff manager

Stayed in July 2024

A staff was not friendly with us , so the manager solve the problems .

Location , manager of staff

Stayed in June 2024