Spacious rooms with excellent views on Kuwait city. Complementary drinks were much appreciated

Stayed in August 2025

No lifegurd for swiming pool is on duty

The hotel is truly excellent, offering a wonderful 5-star experience. I enjoyed the hospitality services with my son. There is a single swimming pool with a depth of 1.5 meters, but unfortunately, no lifeguard on duty. The breakfast buffet is diverse and delicious, and the same restaurant offers reasonably priced lunch and dinner buffets with a 25% discount for hotel guests. The front desk staff are very professional and courteous. I would like to especially thank Nemuka for the warm welcome and for facilitating our early check-in on the first day due to room availability. The hotel has its own mall, though it lacks dining options. However, Sultan Center and Lulu Hypermarket are conveniently located nearby, and major shopping areas are just a short distance from the hotel.

Stayed in August 2025

Not all rooms are comfortable. Hotel is a bit overpriced.

My favourite hotel in Kuwait for this price range. amazing location, very clean, close to everything. Staff is extremely kind, supportive and helpful. Special thanks to Mr Kamal, Nenuka and Jaro. The Spa is very good. Breakfast is good.

Stayed in August 2025

Decor and staff cannot compete with other great hotels. They‘re mediocre.

Location

Stayed in July 2025

The room itself needs some renovation, especially the bathroom, which feels outdated compared to the rest of the hotel.

The staff were very welcoming and helpful throughout my stay. Special thanks to Rukshan for his excellent room service — he was always attentive, professional, and ensured the room was kept very clean. His effort made the stay much more comfortable.

Stayed in August 2025

The hotel is dated the cleaneliness is not top notch. The scent they use in the Elevators is over-powering. They only have valet parking, you cannot self park in underground parking.

The design and colours of the hotel were fantastic. We appreciated the kind gesture of the cleaning staff in the room. Location is very convenient, there's a mall attached to it. We enjoyed the facilities of the hotel, gym and swimming pool were great.

Stayed in July 2025

The hotel didnt give of 5* vibes. The decor looked like it was designed by a 12 year old.

The location was surrounded by plenty of shops and the staff were amazing. Especially Ahmed the porter/bell boy.

Stayed in July 2025

Convenient location

Stayed in June 2025

N/A

I really liked their outdoor pool and fitness center. I was not able to fully enjoy the hotel's amenities like I wanted to.

Stayed in June 2025

1.I liked how Sureesh prepared a surprise decoration for our room in the 16th floor. 2. I liked how the hotel handled the electricity outage from the electricity company with full professionalism. I thought that it would be a bad experience but the hotel made it worth it and we didn't feel anything.

Stayed in June 2025

No noise isolation. The sound of the pool guests are very loud

Perfect Location Friendly Staff

Stayed in June 2025

Old furniture, noisy

Location

Stayed in June 2025

Overall, it was a great stay. Just a few things to improve: some areas need light renovation to maintain a fresh look, the entrance can get crowded with cars at times, and while luggage help is available, a bit more speed—especially when returning with shopping bags—would make the experience even better.

I had a great experience at Symphony Style Hotel. Everything went smoothly from the first moment till the last. The staff were friendly, always smiling, and never let me down — they did their best to be fast, helpful, and understanding of my needs. The service was excellent, and the location is very convenient. I truly appreciated their warm attitude and attention to detail. Highly recommended!

Stayed in June 2025

Despite the excellent service, the hotel rooms are old and need renovation. Cleanliness was a notable issue; there was a coffee spill on the side table that wasn't cleaned, the sofa and cushions were dirty with visible stains, dust was noticeable on the furniture and flooring in both the room and bathroom wasn’t properly cleaned. The towels were worn out and should be replaced. The bedsheets seemed old, and I was uncertain if the pillow covers were stained yellow or simply that color.

Exceptional Staff & Service: The staff across all departments – reception, valet, room service, and cleaning – were incredibly kind, helpful, and efficient. Every request was attended to within minutes. Delicious & Diverse Breakfast: The breakfast buffet was a highlight, offering a wide variety of delicious options to choose from. Our room's beautiful sea view was absolutely lovely. Convenient Valet Parking: A much-appreciated complimentary service, I didn't have to worry about my car at all. Excellent Internet Connectivity: The internet was consistently strong and accessible throughout the hotel, allowing me to attend online meetings without interruption. Quality In-Room Amenities: I appreciated the good quality toiletries and the well-stocked room bar, which included a Nespresso machine and a variety of complimentary drinks.

Stayed in June 2025

Overall, the hotel is nice, but unfortunately there is no soundproofing, and we were disturbed by noise from the neighboring room

The hotel is good and the price is reasonable. It is connected to a small shopping mall, and there are several restaurants and cafés nearby

Stayed in June 2025

We keep saying every time we come; the toilets need maintenance

I come here with my family almost every year and I always enjoy it and will always come back! The beds are comfortable the view is amazing the staff are very helpful and friendly the breakfast is superb

Stayed in May 2025

would like to share my recent experience at a hotel I regularly stay in. At the time of booking, I specifically requested a suite and emphasized the importance of cleanliness—particularly of the sheets, pillows, and duvet—because I am very sensitive to odors and cannot tolerate an unclean environment. On a previous visit, I had to switch rooms due to similar issues. Upon entering the room this time, I found that the sinks were completely clogged and not draining water, with unpleasant smells coming out of them. I had to leave the room and request maintenance to fix the issue. Additionally, although the bedding appeared clean, there was an unpleasant odor coming from the mattress, pillows, and duvet, which made the experience uncomfortable. When I was checking out, I asked for assistance with my luggage, but the response was extremely slow. I had to call three times and waited over 35 minutes, and since I was in a hurry, I ended up carrying the luggage down myself. This delay in service was disappointing. Honestly, I don't think I’ll book this hotel again unless its rating improves and these issues are properly addressed. While the hotel has a good style and a nice location, the recurring problems and lack of improvement suggest a decline in quality rather than progress. I hope this feedback is taken seriously to enhance the guest experience moving forward.

This is not my first time in this hotel. I think it is going down year after year . Maybe this will be the last time if no improved. I like the locatiion . The style .

Stayed in May 2025

Service was not great by checking in staff, even though the hotel was not busy i wanted a bigger room but was told to pay almost double for a bigger room, would had been nice if they just upgraded us

Great for short stays, nice steam room good gym nice pool great room style also good breakfast

Stayed in May 2025

furniture

Breakfast just nice , not much cuisines, rooms i took suite looks old

Stayed in April 2025

Too colourful and loud for my taste

Stayed in January 2025

Great location great staff.. very comfortable

Stayed in April 2025

The room’s carpet had a stained and a weird smell

The location

Stayed in April 2025

The furniture is a little bit old and has some scratches. The same goes for the bathroom and bathtub. It needs to be refurnished. The fridge was not working. If that happens it will be a lot better. But overall the hotel was nice and clean.

The location is perfect. The hotel has valet service free for residents. The staff was friendly. The breakfast is delicious.

Stayed in February 2025

Location, friendly staff

Stayed in February 2025