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Reviews of Holiday Inn Kuwait by IHG 4 stars

140 Hamad Al Mubarak St, Gulf Road, Hawally, Kuwait, Kuwait

#29 of 129 hotels in Kuwait

Guests' Choice

Review score

Based on 156 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 7 July 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Queen Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Just be careful when ordering steaks or grilled meats from lebanese or from their steakhouse restaurant. It is boiled beforehand and grilled in an electric oven lightly, absolutely tasteless and spoiled meats.

    Just a medium hotel according to European standards.

    Stayed in July 2025

  • Reviewed: 10 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool was over crowded and water was cold

    Hotel room was very comfortable Staff was very caring and supporting

    Stayed in June 2025

  • Reviewed: 31 May 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There's nothing I didn't like

    The warm welcome when I checked in. The breakfast was also amazing

    Stayed in May 2025

  • Reviewed: 17 May 2025

    8.0
    Lovely central stay
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Pool was a bit busy with kids swimming lessons but there was still plenty of beds to relax around the pool and they had it sectioned so there was still a smaller area to use of pool

    Lovely hotel with comfortable beds and nice spacious rooms. Staff are very friendly and helpful, especially Imran on reception. Complimentary shuttle back to the airport was a great service. Close to the beach and easy for getting around city. Would recommend

    Stayed in May 2025

  • Reviewed: 27 April 2025

    10
    Great stay in very friendly and welcoming hotel!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom is a bit small. Nothing else to mention.

    We were always greeted by very friendly staff! The hotel is clean. Food is excellent from breakfast to restaurants on site. We had dinner twice at the Chinese restaurant and once at the Lebanese restaurant! Noise in our bathroom was dealt with immediately after we complained about it.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    8.0
    check-in times
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It's was good the but the check-in was at 3pm. If it's 1pm, it will be perfect.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The place is nice the reception is nice in general all good Loai is helpful and in general all are awesome

    Stayed in February 2025

  • Reviewed: 2 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The place is nice the reception is nice in general all good Loai is helpful and in general all are awesome

    Stayed in April 2025

  • Reviewed: 2 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I have a delivery from talabat and it supposed to be received it in my room since we want to rest and relax but the staff called us that we need to comedown to take the delivery because they are short of staff but when i comedown at the lobby there's too much staff and not doing anything, they're just lazy to deliver the order.

    Kids event

    Stayed in April 2025

  • Reviewed: 4 March 2025

    10
    Super friendly staff, nice rooms, wonderful breakfast.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    We were on a stop over at the hotel for one night. We were so warmly welcomed and all the staff are incredibly friendly. The rooms were super clean. We missed nothing and we ate very well at the hotel in the evening. I can only recommend it. We will definitely be back again.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    10
    😊
    • Solo traveller
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking service

    Service, location ….

    Stayed in February 2025

  • Reviewed: 27 February 2025

    10
    Great for price and breakfast
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Parking area is little bit far from the entrance

    The staff,the location and the facilities

    Stayed in February 2025

  • Reviewed: 25 February 2025

    9.0
    I am very satisfied with our room. I will definitely stay again and will recommend to our friends
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Non

    We have been upgraded to a sweet and that was so kind of you

    Stayed in February 2025

  • Reviewed: 11 February 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    A bit complicated communication to get an invoice. If you are travelling for work you have to make sure you let them know beforehand at the customer service email and insist after your stay for them to send it to you.

    Pleasant hotel, attentive staff. Very useful airport transfer service. Ayam Zaman Lebanese Restaurant is delicious and the staff is very friendly.

    Stayed in January 2025

  • Reviewed: 2 February 2025

    10
    I will consider Holiday Inn for my stay every time I visit Kuwait
    • Leisure trip
    • Family with young children
    • Premium King Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nothing, not at all,

    All was wonderful, especially the staff and especially Ms. Shane the Receptionist she was really professional, amazing, nice and supportive Thanks a lot to her,

    Stayed in February 2025

  • Reviewed: 28 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Check in process took time,

    Clean, very friendly staff, very good location

    Stayed in January 2025

  • Reviewed: 27 January 2025

    10
    Great quality-cost option
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 7 nights
    • Submitted via mobile

    The weights were always shuffled at the gym. It would be good to ask the users to leave the weights at their respective position so it is easy for other guests to find them.

    Great service, friendly staff. Amazing GYM

    Stayed in January 2025

  • Reviewed: 10 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are little outdated for the price paid

    The location of the hotel and the staff

    Stayed in January 2025

  • Reviewed: 7 January 2025

    9.0
    Very comfortable
    • Leisure trip
    • Family with young children
    • Premium Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very professional Manager Mr Hanif , with the rush and pressure of people checking in the day of the match he made sure we are happy.Its clean , good location .

    Stayed in January 2025

  • Reviewed: 7 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I WOULD thank Mr.haneef and his staff for keeping our staing wonderful in this hotel. And I recommend this hotel

    Stayed in January 2025

  • Reviewed: 6 January 2025

    10
    Good stay
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    It would be great if we got the rooms we booked

    Good stay in the hotel everyone was very helpful and special thanks to Abdelkader for his dedication and assistance throughout the stay

    Stayed in December 2024

  • Reviewed: 6 January 2025

    10
    Professional staff
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night

    everything was good

    I always prefer to stay at holiday inn hotels during all my travels including holiday inn salmiya. It was a busy time when we came but the staff did their best to assist us and provide us with our needs especially Abdul Qader who fullfilled our requests with dedication and professionalism. Thank you all

    Stayed in December 2024

  • Reviewed: 2 January 2025

    10
    Great experience
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great Experience I had an excellent stay. The staff were friendly especially Abdul Qader with his smile and talk, the rooms clean and cozy, and the location was ideal. Highly recommend for a hassle-free and comfortable stay!

    Stayed in December 2024

  • Reviewed: 30 December 2024

    10
    Comfortable
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    My stay at was exceptional. The staff were welcoming and attentive, Shout-out to Abdelkadir who did his best to make our stay memorable during the busy times, the room was comfortable, and the location perfect for exploring. I highly recommend this hotel and would gladly return!

    Stayed in December 2024

Showing 1 – 25

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