9.3

Reviews of Grand Hyatt Kuwait 5 stars

360 Mall, 6th Ring Road, Jassem Mohammed Al Kharafi Rd, Hawally, 47451 Kuwait, Kuwait

  • Fay

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Manar

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review
  • Hebailies

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • Ihsan

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review
  • Athba

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Amina

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Food was good. Service was quick. Staff were very friendly and accomodating to our requests

    Inroom dining menu was not updated on TV but the staff sent us the menu on whatsapp.

    Property response:

    Dear Mrs. Amina, Thank you for sharing your feedback. we’re delighted to hear that you enjoyed a comfortable stay, we also appreciate your note regarding the in-room dining menu, and we’ll work on updating it on the TV for a smoother experience. We look forward to welcoming you back soon.

    Dear Mrs. Amina, Thank you for sharing your feedback. we’re delighted to hear that you enjoyed a comfortable stay, we also appreciate your note regarding the in-room dining menu, and we’ll work on updating it on the TV for a smoother exper… Show more

    Grand Hyatt Kuwait
    14 August 2025
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  • Hamad

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Everything

    It's the best

    Property response:

    Dear Mr. Hamad, Thank you for your wonderful review! we’re delighted to hear that you enjoyed your stay. we look forward to welcoming you again soon.

    Grand Hyatt Kuwait
    14 August 2025
  • Sara

    Reviewed: 8 August 2025 · Stayed in June 2025

    Verified review
  • Hanadi

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
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  • Maan

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
  • Mubarak

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Location, Comfort, quite, Clean, Would like to thank Mr. Anton for the hospitality, he is professional.

    Nothing.

    Property response:

    Dear Mr. Mubarak, Thank you for your kind feedback, we are delighted that you enjoyed your stay with us, and we hope to welcome you back soon.

    Grand Hyatt Kuwait
    4 August 2025
  • Fahad

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Great location Comfort rooms

    Property response:

    Dear Mr. Fahad, Thank you for your kind words, we're glad to hear you enjoyed our location and found the rooms comfortable. We hope to welcome you back for another pleasant stay in the near future.

    Grand Hyatt Kuwait
    1 August 2025
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  • Omar

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
  • Mohammad

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • Khaleda

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
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  • Alucard

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The staff friendliness, rooms, atmosphere, and the location of the hotel, which has an entrance to the mall. Everything was perfect.

    Property response:

    Dear Mr. Mohammed, Thank you so much for your kind words. we're delighted to hear you enjoyed the atmosphere, the rooms, and the convenience of our direct connection to 360 Mall. We truly appreciate your feedback and look forward to welcoming you back again soon.

    Dear Mr. Mohammed, Thank you so much for your kind words. we're delighted to hear you enjoyed the atmosphere, the rooms, and the convenience of our direct connection to 360 Mall. We truly appreciate your feedback and look forward to … Show more

    Grand Hyatt Kuwait
    29 July 2025
  • Dr

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    location

    1-swimming pool not allowed for less than 18 yrs was not written before arrival but told during check in 2-wc issue was there

    Property response:

    Dear Mr. Nasser, Thank you for taking the time to share your feedback. We’re truly sorry for any inconvenience caused during your stay, especially regarding the swimming pool age policy. we understand how important it is for guests to be aware of such details beforehand, and we will work to make that information clearer moving forward. Your comments have been shared with the relevant teams so we can make the necessary improvements. We hope to have the chance to welcome you back for a smoother and more enjoyable stay.

    Dear Mr. Nasser, Thank you for taking the time to share your feedback. We’re truly sorry for any inconvenience caused during your stay, especially regarding the swimming pool age policy. we understand how important it is for guests to be … Show more

    Grand Hyatt Kuwait
    29 July 2025
  • Khaled

    Reviewed: 27 July 2025 · Stayed in May 2025

    Verified review
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  • Moudhi

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
    Property response:

    Dear Mrs. Moudhi, Thank you for your kind word, we're truly glad to know you found your experience with us comfortable. we hope to welcome you back again soon for another relaxing stay.

    Grand Hyatt Kuwait
    26 July 2025
  • Mashael

    Reviewed: 25 July 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Abdullah

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Khadija

    Reviewed: 20 July 2025 · Stayed in June 2025

    Verified review
  • Naser

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
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  • Mohammed

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    The quality

    Property response:

    Dear Mr. Mohammed, Thank you for taking the time to share your feedback. we truly appreciate it and hope to welcome you again soon.

    Grand Hyatt Kuwait
    22 July 2025
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