Reviews of The One Hostel Hongdae in Seoul - Foreigner Only

It’s super close to everything so you don’t need to travel far for whatever it is you need

The beds are weak metal frames so they move & squeak A LOT. Kind of hard to get into & the hostel itself is a little difficult to get up to if you have luggage.

Only location was excellent in the hearh of of Hongdae, the place was a caos.

Lot of stairs to go up to the hostel, only one bathroom in.my floor for many rooms i had to go.up to last floor to go to bathroom when it was busy. Only one sofà to relax for many rooms, very caotic situation like it doesn't seem to be in a hostel, no real reception but only comumunication by booking, no breakfast at all only pack of noodle. The sheet of the bed where I think already used by otheres. Very difficult to find in a bilding with bar and restaurant in the lower floor..

Everything

the location thats it.

well the staff were horrific to start with, the place wasnt really clean, the showerhead didnt even have a stand to put while showering. The bed was SUPER uncomfortable you could literally feel the steel underneath THROUGH the mattress. When we came in nobody even greeted us except for this other guest. In the chat they said if we needed help with our suitcases they would help us. But when I came I called them multiple times and messaged them without any response. We had to carry our suitcases all the way to the fifth floor BY OURSELVES. Staff even had the audacity to ask us to move our suitcases up to the second floor common room. When they asked the first time I ignored them and the second time they asked me again RIGHT when i was about to leave out the door. Then when I asked if they could help me with my suitcases (I had two big ones, one small one, international student) they kind of brushed it off and their very nice korean friend that was hanging out in our common room, helped me out. But since she wasnt getting paid to work I basically did it myself out of guilt. Eventually we put our suitcases in the second floor common room since the room was too small anyways so it really didnt matter except for the fact that we had to break our backs AGAIN carrying heavy suitcases up the stairs. We were two hours early at the accommodation but we were not allowed to put our stuft in the room yet, even though it was already cleaned (+ even though other travellers HAVE done so, before check-in). When i asked which room we would be in she said "upstairs but i already said you cant go in yet". Then when we came in at check-in time nobody checked us in so we just kind of went to the room and picked two random clean beds. The morning after when we came back to the room there was a stranger in my friends bed, assigned by staff. Even though she had her stuff on her bed, her stuff was moved away by staff without even as much as a note.

They don't provide breakfast, but they didn’t remove it from the property advertisement. Overall staffs didn’t show any professionalism in their work. They also don't keep the air conditioner on in the living area for all the time, everytime someone need to request them to turn it on. It was super hot during my stay there, but nobody cares!

Location was great. Staff was friendly!

Mold in the rooms, one time I showered cold, not very clean floors.

Location is superb and the staff were friendly. Basic facilities were available

Towels could be cleaner.

The whole place is a mess, nothing like in the pictures. It’s run by a group of french speaking moody teenagers who have any idea about hospitality or backpacking culture. There’s barely any room to walk around the place as it’s filled with clothes and luggages and random furniture. Female dorm opens to the main seating area where there’s no sound insulation and there were a group of 10 french speaking people (including the people running the place) who stayed up all night and did not consider to shush until they were warned. Avoid staying here at any cost, the ratings are fake.. I’ve been backpacking over 15 years and this hostel is by the worst I ever stayed!