There was only one light switch in our room for all lights.

Room was clean and large and they provided an portable bed for our 6 yo. Although on the other side from most of the town, the hotel is right on the river and it's a nice spot. The hotel gardens were also attractive with a traditional Khmer house that many took photos in front of.

Stayed in December 2023

No breakfast available and no cafes near where to have it. Somewhat annoting that the garden was popular for wedding pictures and when you are in bikinis...

Friendly and helpful staff

Stayed in December 2023

Old

Rundown

Stayed in October 2023

No hand wash or soap dispenser provided at the sink in the bathroom

Lovely garden and grounds. Friendly and helpful staff.

Stayed in June 2023

the breakfast could be better, it was cold and small variety

beautiful hotel and amazing pool , great location, amazing coffee. Family rooms are beautiful.

Stayed in April 2023

The lights did not all work and the bed was hard. There were so many wedding photos occurring on the grounds that the pool never felt comfortable to use. We were so dissatisfied that we checked out two days early even though we still had to pay for it .

The room was clean and regularly serviced.

Stayed in February 2023

The breakfast was pretty basic.

Setting and layout very pleasant, with a nice balcony for the room. Pool area very pleasant. Staff were super helpful!

Stayed in February 2023

It was disappointing but understandable that the restaurent services were not available during my stay. I was told that the restaurant will be opening in January . I could get a Khmer Breakfast for $1 down the road and a nice coffee shop nearby. Some of the bathroom fittings were a bit wobbly.

I have stayed at this hotel many times before. The Gorgeous wooden suite with poolside view was fabulous. Staff are friendly. An added cultural bonus is the activities of wedding photographers who use this attractive location for pre wedding shoots.

Stayed in December 2022

No breakfast or bar available though advertised. The garden and Pool area was constantlybeing used for wedding photos so felt uncomfortable using this area

location

Stayed in December 2022

No breakfast facility; place is a bit rundown; room had no place to sit; balcony only good for drying clothes; our toilet didn’t flush well; bad lights in room; location

The beds

Stayed in November 2022

No hand soap provided.

Clean, comfortable room. Helpful staff. Nice clean swimming pool.

Stayed in September 2022

Found the hotel a bit tired looking for the price. Air con and fridge didn’t work in the first room so had to change rooms. Constantly had to ask for extra towels as the old ones were taken away after the room was cleaned but they weren’t replaced properly. Same for bottles of water- it was 3 of us but always received only 2 fresh bottles. Restaurant wasn’t open and neither was the pool bar.

Lovely pool in a nice setting. Lovely staff.

Stayed in September 2022

Rooms are small, AC is very slow. Pool was under maintenance during our stay, making the price extremely high for the experience. Honestly a disappointing “resort”: no bar, no restaurant, no pool. Just a basic hotel for the price of a sophisticated one..

Good location, clean rooms..

Stayed in August 2024

- there was weddings photoshootings every days, then we were not able to fully enjoy swimming pool - restaurant were closed, no launch or dinner - no breakfast - the teapot in the room was not working, we asked for a new one and it was not working too - fridge int the room was not working - some lights in the room were broken. Sorry,, Its no more a resort, but an average hotel and its not worth the paid price. The services available should be updated on the booking.com description.

I dont like to give a negative review but sometimes we dont have the choice. The staff is helpful and friendly. The resort still have a charming set. Thats it, for the rest, read below.

Stayed in January 2024

The owner is very polite and she try to explained even in khmer language regarding the AC did working well in my room. Me and family felt discomfort and not slept well. We informed to the receptionist but still not solved the problem. The next day the owner knocked our door and explained in Khmer. Anyway we stayed their for 2 nights.

Stayed in March 2023

loved it all

Great location, lovely hotel , very nice room , loved the swimming pool. great breakfast . lovely staff and very helpful

Stayed in February 2023

Mobbed each afternoon by wedding photographers, making the pool uncomfortable to use. I have agonised over sharing this but on the last day, I discovered my reserve phone had been removed from the room. There is no doubt that it was taken. I reported it when we were leaving shortly afterwards and I'm afraid the reaction was less than helpful.

Position. The room was fine.

Stayed in January 2023

The water in the pool was murky and no-one was using it. No towels or umbrellas. The shower screen in the bathroom was missing so the floor was wet all over. One evening there was no water in the bathroom. The phone in the room didn't work. However the man at reception was as helpful as he could be.

The breakfast was very limited and of poor quality but at least it was free

Stayed in January 2023

Pictures do not give correct impression of this. Room was damp. No soap. Small towel. Water from basin fell on the floor. Shower mouldy and shower door jammed. Free breakfast cost 3 dollars and was a joke. Staff not helpful. Unable to use the pool or outside space due to weddings photographers, and retinue. Could go on.

Bed comfortable. Room large. Battembang itself.

Stayed in January 2023

friendly staff so very accommodating. everything was clean comfortable beds

Stayed in January 2023

Sometime no or only cold water in the shower in the room. Swimming pool never accessable, because every day there were wedding photographers or receptions. No breakfast and no restaurant available, even though they promoted it.

Stayed in December 2022

Did not say restaurant and bar closed, so no breakfast

Location

Stayed in December 2022

The rooms were old and run down. The shower water run over the top of the toilet. So anyone wanting to go to the toilet after the shower was used was walking on wet floors and a wet toilet. Wedding photos taken constantly in front of our villa and we weren’t allowed to use our balcony. we felt like we couldn’t leave our room because we were constantly yelled at by photographers.

nothing- we kept getting kicked off our balcony for the constant wedding photoshoots taking place ALL DAY, EVERY DAY!! it was really irritating to have a photographers yell at our children to hurry up and close the door or get off the balcony so they could take their photos. We felt like we couldn’t leave our room because of this.

Stayed in October 2022

Everything. Poor staff professionalism. At reception they just hung out and stuck their heads in their phones. The room, the bathroom and the kitchen were nothing like the photographs on your website. Go figure. Therefore I am applying for 100% refund. Now, I don't reckon I'm too fussy, I've stayed in some pretty crappy places but on a value for money rating this place scores around -1000. I have photographic evidence, however, your system would not upload them successfully. I am happy to supply them if you have an alternative.

This place is a dump. The bathroom was unclean, mouldy and wet all the time equating to a very unpleasant experience. No hot water. At all. I ran the shower for a looooong time. No hot water.

Stayed in November 2022