Reviews of The Twizt - Lifestyle Hostel & Hotel 3 stars
16th Avenue, Mondul II, Svay Dangkum, Siem Reap, Cambodia, Siem Reap, Cambodia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIts super nice hotel
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI liked everything in this Hostel: the staff, the facilites, how they help you with everything, the atmosphere and the prices. Perfect!
Nothing
Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect experience and that you enjoyed our staff, facilities, atmosphere, and prices. Your kind words mean a lot to us and serve as a great motivation for our team. We hope to welcome you back again soon! Kind regards, The Management of The Twizt Hostel & Hotel
Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect experience and that you enjoyed our staff, facilities, atmosphere, and prices. Your kind words mean a lot to us and serve as a great motivation f… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe Twitz is a lovely hotel/hostel, we stayed in a double room. The rooftop pool and restaurant are the best part, the food is excellent as well. The staff are wonderful and very accommodating. Location wise it is a 10 min walk to pub street but there are lots of nice cafes and the only gym in Siem Reap is a 2 min walk away.
Our only complaint was the bed was rock hard. A few hotels in the city (ibis) have invested in mattress toppers and that would make this hotel perfect. Beds are pretty critical to the hotel experience.
Thanks so much for taking the time to share your feedback about your stay at The Twitz. We're thrilled to hear you enjoyed our rooftop pool, restaurant, and the excellent food, and that our staff made you feel welcome. It's also great to know you found the location convenient for exploring the area. We sincerely apologize that the hardness of the bed impacted your stay. A comfortable night's sleep is essential, and we understand how frustrating it is when that's not the case. We truly appreciate you bringing this to our attention. We are actively looking into solutions, like investing in mattress toppers, to ensure our guests have a more restful experience in the future. We hope to have the opportunity to welcome you back again and provide you with a perfect stay. Kind regards, The Management of The Twizt Hostel & Hotel
Thanks so much for taking the time to share your feedback about your stay at The Twitz. We're thrilled to hear you enjoyed our rooftop pool, restaurant, and the excellent food, and that our staff made you feel welcome. It's also gre… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt is beyond my expectations
Thank you! We're delighted to hear that we exceeded your expectations. It was a pleasure having you, and we look forward to your next visit!" This response is a little more personal. It still thanks the guest, and while it doesn't mention a specific detail, it still sounds more genuine and less templated. Kind regards, The Management of The Twizt Hostel & Hotel
Thank you! We're delighted to hear that we exceeded your expectations. It was a pleasure having you, and we look forward to your next visit!" This response is a little more personal. It still thanks the guest, and while it doesn&#… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewA lot of thought and effort has been put into this hotel: the aesthetics, the facilities, the comfort, the food and the vibe! The staff are great, especially Chumneanh and the reception staff who treated us like family. Fully recommended if you’re coming to Siem Reap!
Thank you for your fantastic review! It means the world to us to hear that you felt the thought and effort we put into the hotel's aesthetics, facilities, and vibe was noticed. Your comments about our staff are the highest compliment we could receive. We were especially happy to read your kind words about Chumneanh and our reception team. Our main goal is to make every guest feel like family, and knowing we achieved this with you is incredibly rewarding. Thank you again for your recommendation. We truly hope to welcome you back to Siem Reap very soon! Kind regards, The Management of The Twizt Hostel & Hotel
Thank you for your fantastic review! It means the world to us to hear that you felt the thought and effort we put into the hotel's aesthetics, facilities, and vibe was noticed. Your comments about our staff are the highest compliment w… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery courteous and attentive staff. Convenient quality restaurant on the top floor. Quiet rooms. Great location with an easy walk to the markets and pub street
Thank you for your wonderful review! We're so glad you had such a great experience with our team and found our staff to be courteous and attentive. We're also happy to hear you enjoyed the convenience of our rooftop restaurant and the peace and quiet of your room. We agree that our location is one of the best parts of staying with us, and we're thrilled you enjoyed the easy walk to the markets and Pub Street. We can't wait to welcome you back again on your next visit! Kind regards, The Management of The Twizt Hostel & Hotel
Thank you for your wonderful review! We're so glad you had such a great experience with our team and found our staff to be courteous and attentive. We're also happy to hear you enjoyed the convenience of our rooftop restaurant and t… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe staff were so friendly. Breakfast amazing. Facilities and location great. Bed sooo comfy. Our private room was huge loved it ❤️
Maybe some hand soap by sink as had to use bodywash from shower. And the pool was clean but was a little green in places my husband said tho we tried to clean it with his feet and it didnt come off so not sure how you would fix it
Thank you so much for the wonderful review! We're thrilled you enjoyed your stay, especially the friendly staff, amazing breakfast, and comfortable bed. We really appreciate your feedback about the hand soap and the pool. We've already addressed these points with our team and are looking into ways to improve. We can't wait to welcome you back again soon! Kind regards, The Management of The Twizt Hostel & Hotel
Thank you so much for the wonderful review! We're thrilled you enjoyed your stay, especially the friendly staff, amazing breakfast, and comfortable bed. We really appreciate your feedback about the hand soap and the pool. We've alre… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe property offers a bar and pool on the roof while having a small coffee vendor inside the main door. The place is immaculate. It also offered amazing looking rooms in the hotel part, while we stayed in the hostel as we had four people so booked out a hostel room, the room was also immaculate and perfect for what we want
Nothing! It’s the only place I’d say if I went beck to Cambodia
Thank you so much for the amazing review! We're thrilled to hear that you loved our rooftop bar and pool, as well as our coffee vendor. It's wonderful that you found both our hostel and hotel rooms to be so clean and perfect for your needs. We're especially honored that you called us "the only place" you'd stay if you came back to Cambodia. That means the world to us! We can't wait to welcome you and your friends back on your next trip. Kind regards, The Management of The Twizt Lifestyle Hostel & Hotel
Thank you so much for the amazing review! We're thrilled to hear that you loved our rooftop bar and pool, as well as our coffee vendor. It's wonderful that you found both our hostel and hotel rooms to be so clean and perfect for you… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe location, staff, size of the room were great.
I don’t know what’s with the pool water but it ruined my bikini with brown stains that wouldn’t wash out.
Thank you for your feedback. We're glad to hear that you enjoyed our location, the size of the room, and our staff. We are so sorry to hear about the issue with the pool water ruining your bikini. This is certainly not the standard we aim for, and we are taking your comment very seriously. We have immediately had our maintenance team test the pool water to determine the cause of the stains. Please accept our sincerest apologies for this unfortunate experience. We hope that despite this issue, you would consider giving us another chance in the future. Kind regards, The Management of The Twizt Hostel & Hotel
Thank you for your feedback. We're glad to hear that you enjoyed our location, the size of the room, and our staff. We are so sorry to hear about the issue with the pool water ruining your bikini. This is certainly not the standard we … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewWe had an amazing stay at the Twitz in a triple room. I was staying with 2 of my friends. Everyone was exceptionally kind and friendly. Our room was cleaned and towels were changed every day. We needed a document printed for our next destination and the reception staff printed it out without any hassle. Location was brilliant, everywhere was a short tuk tuk or walk away. Would highly recommend.
Nothing
How gratifying it is to receive your review here! We are more than happy that you’re willing to share us your endorsement of happiness to other travelers who wish to get good experience as you in Siem Reap. We really hope you will return someday and give us the opportunity to serve you again. Kind regards, The Management of The Twizt Lifestyle Hostel & Hotel
How gratifying it is to receive your review here! We are more than happy that you’re willing to share us your endorsement of happiness to other travelers who wish to get good experience as you in Siem Reap. We really hope you will return … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewI had a fantastic stay at this hotel! The staff were exceptionally friendly, always wearing warm smiles that made me feel welcome. Srey Neat Srey Kha and front desk manager are really nice and the service was top-notch, ensuring all my needs were met promptly. Also the bar from this hotel can provide food which are fresh and delicious. all staff really helped a lot for me. The hotel also offered fun and engaging games, adding a touch of excitement to my stay. It was spotless, with a focus on cleanliness that I truly appreciated, and I felt safe throughout my visit. The hotel had a great selection of board games, perfect for relaxing evenings with friends or family. The swimming pool was clean and well-maintained, offering a refreshing escape during the day. Highly recommended for a comfortable and enjoyable experience!"
Nothing at all.
Thank you so much for your truly wonderful review! We are absolutely delighted to hear that you had such a fantastic stay with us. It brings us immense joy to know that our staff were exceptionally friendly and that their warm smiles made you feel so welcome. We're especially pleased that Srey Neat, Srey Kha, and our front desk manager provided you with top-notch service and that our entire team was able to meet your needs and help you throughout your visit. We're thrilled you enjoyed the fresh and delicious food from our bar, as well as the fun games and our selection of board games – perfect for relaxing evenings! Your appreciation for our spotless cleanliness, feeling of safety, and the clean, well-maintained swimming pool means a lot to us. Your high recommendation for a "comfortable and enjoyable experience" is the best compliment we could receive. We truly appreciate your kind words and can't wait to welcome you back again for another exceptional stay! Kind regards, The Management of The Twizt Lifestyle Hostel & Hotel
Thank you so much for your truly wonderful review! We are absolutely delighted to hear that you had such a fantastic stay with us. It brings us immense joy to know that our staff were exceptionally friendly and that their warm smiles made … Show more
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewI had a good stay at this hostel. The location is very convenient—close to key attractions and easy to get around. It’s definitely good value for money. The staff are polite and helpful, though they come off a bit reserved compared to other places I’ve stayed. Still, everything went smoothly and I’d consider staying again.
The bed was a bit on the hard side, which made it less comfortable for sleeping. It would also be nice if they offered a complimentary bottle of water or at least had a water refill station available in the dorm area—especially given the heat. Small touches like that would really improve the overall experience.
Thank you for sharing your feedback about your recent stay! We're really happy to hear that you had a good stay and found our location very convenient, offering good value for money. It's also great to know our staff were polite and helpful, and that your overall experience went smoothly. We appreciate your honest comments regarding the bed firmness. We understand that comfort preferences vary, and we'll certainly take this into consideration as we continually look for ways to improve our guest experience. Your suggestion about a complimentary bottle of water or a water refill station in the dorm area is excellent, especially with the heat here in Krong Siem Reap. We agree that small touches like this can make a big difference, and we'll definitely explore implementing a solution to provide easier access to water for our guests. We're glad you'd consider staying with us again, and we truly hope to welcome you back soon for an even more comfortable visit! Kind regards, The Management of The Twizt Lifestyle Hostel & Hotel
Thank you for sharing your feedback about your recent stay! We're really happy to hear that you had a good stay and found our location very convenient, offering good value for money. It's also great to know our staff were polite and… Show more