Skip to main content
  1. Hotel reviews homepage
  2. Cambodia hotel reviews
  3. Battambang Province hotel reviews
  4. Battambang hotel reviews
  5. Reviews of The Sanctuary Villa Battambang

Reviews of The Sanctuary Villa Battambang 4 stars

Tea Cham Rath Street, Phum Chrey Kong, Sangkat Slaket (250m from Battambang Boat Pier), Battambang, Cambodia

#16 of 31 hotels in Battambang

Guests' Choice

Review score

Based on 183 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    7.2

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 21 August 2025

    7.0
    Enough for a night or two, but better on the other side of town
    • Leisure trip
    • Family with young children
    • Family Room with Two Bedrooms
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning was hit and miss, at times not cool at all, breakfast was limited in options, pool needs some cleaning, some old charm about the property, but could do with some love

    Room was clean, but be aware that it is not 2 bedrooms as stipulated in the booking but 2 beds in one room.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Far away from town...
    • Leisure trip
    • Couple
    • Superior King Room - Free Pickup
    • Stayed 2 nights

    Breakfast was very bad

    The resort style of the hotel

    Stayed in July 2025

  • Reviewed: 8 August 2025

    7.0
    Nice staff, pleasant and comfortable. Shame about the pool
    • Leisure trip
    • Couple
    • Superior King Room - Free Pickup
    • Stayed 3 nights
    • Submitted via mobile

    Toilet constantly flushing. Breakfast egg lady was more interested in her phone than customers. The pool didn’t look safe to go in, we didn’t see it get cleaned once TV no English speaking channels and some channels had bad interference.

    Good location, nice surroundings. Spacious room, pleasant and helpful staff quick to resolve issues. Comfortable bed.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    7.0
    Good
    • Couple
    • Superior King Room - Free Pickup
    • Stayed 2 nights
    • Submitted via mobile

    They didn't have a lot of options for breakfast, they couldn't make any of the cocktails and they had a limited menu as most of the stuff was unavailable.

    It was quite peaceful and quiet.

    Stayed in July 2025

  • Reviewed: 17 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room - Free Pickup
    • Stayed 3 nights
    • Submitted via mobile

    Excellent food. Staff very good.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Good
    • Business trip
    • Group
    • Superior King Room - Free Pickup
    • Stayed 3 nights
    • Submitted via mobile

    Didn’t get the invoice after several requests

    Value for money

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    Very good
    • Business trip
    • Group
    • Superior King Room - Free Pickup
    • Stayed 1 night
    • Submitted via mobile

    Didn’t get the Invoice after several requests

    Value for money

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    Good value hotel
    • Leisure trip
    • Couple
    • Superior King Room - Free Pickup
    • Stayed 1 night
    • Submitted via mobile

    Slightly tired looking, not a lot of attention to detail. (Thin towels, torn table covering, no soaps etc in bathroom)

    Welcoming staff. Clean and good value

    Stayed in June 2025

  • Reviewed: 6 June 2025

    7.0
    Very comfortable and quiet
    • Leisure trip
    • Solo traveller
    • Superior King Room - Free Pickup
    • Stayed 3 nights
    • Submitted via mobile

    The moss on the walls of the pool

    The breakfast was good.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior King Room - Free Pickup
    • Stayed 1 night
    • Submitted via mobile

    No pool filter…but that’s probably because it was the start of slow season. The pool smelled like the rain water we had just received.

    Nothing to complain about really. The pool was nice, rooms were good with great WiFi and air conditioning. The only problem I had was that I wanted to leave at a certain time and they came around the night before to take our breakfast order. I assumed it meant that the breakfast would be ready at the time I selected, but they hadn’t even started it. It took 20 minutes to get my food and I ended up leaving later than planned.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room - Free Pickup
    • Stayed 2 nights
    • Submitted via mobile

    Nothing in particular, though things were a bit more basic than initially expected.

    Nice pool, staff was helpful, though many of them didn’t speak English. When we had a spider in the room, one of them came to catch it. AC was nice.

    Stayed in May 2025

  • Reviewed: 5 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Two Bedrooms
    • Stayed 3 nights
    • Submitted via mobile

    They turn the pool filter off as soon as you get out, and it's not chlorinated, so it's stagnant water. (Filters need to be left of and salt or chemicals added). Kids got ear infections while staying here and we had to go to the clinic for swimmers ear infection). Ac leaked water all over the floor in our room if we left it on at night (I'm talking flood levels).

    Overall great place. Love the quiet garden vibe. Great staff. Restaurant is good. Rooms clean. The green space is lovely. Breakfast is nice.

    Stayed in March 2025

  • Reviewed: 3 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room - Free Pickup
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant staff was poorly trained.

    The room was spacious Nd pretty. I enjoyed the chairs outside my door.

    Stayed in February 2025

  • Reviewed: 27 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room - Free Pickup
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff were friendly and always on hand for help.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    8.0
    Lovely staff in this mid range hotel.
    • Leisure trip
    • Solo traveller
    • Superior King Room - Free Pickup
    • Stayed 3 nights

    This is definitely not a 4 star establishment. If you expect a 2-3 star standard you won't be disappointed. Some of the furniture is quite dated - the chairs in the restaurant for example. My room was shabby: the mattress was very saggy on one side, and the springs on the sofa had gone. There was hot water, but it lasted for one short shower only. I had a TV remote but no TV! The carpet and curtains were a bit stained (although they didn't feel dirty). Having said all this, it was a pleasant, relaxing place to stay.

    Large clean rooms set in a quiet, lovely garden setting far away from street noise and karaoke. Staff are all wonderful. Cheerful, efficient, kind and friendly. They really make this place. Swimming pool is cleaned daily (it looks uncared for because it has a concrete, not tiled, bottom). Filtered water refills. Reliable for bus booking - they use a high quality company. Good buffet breakfast. Wifi covered the whole resort.

    Stayed in December 2024

  • Reviewed: 3 December 2024

    9.0
    Staff lovely, pool not inviting.
    • Leisure trip
    • Couple
    • Deluxe Double Room - Free Pickup
    • Stayed 1 night
    • Submitted via mobile

    The bottom of the pool looked filthy. The bath tub looked old and dirty. The location was a bit of a trek to the main area, but ok for one night.

    The staff were friendly and welcoming. The room was big.

    Stayed in November 2024

  • Reviewed: 25 November 2024

    7.0
    Perfect host, nice, confortable, great and demicoys food and a great team
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Free Pickup
    • Stayed 2 nights
    • Submitted via mobile

    Take care of mosquitoes otherwise it’s perfect to chill in Battambang

    Nice hotel in Battambang and a really nice team to help you out with everything ! The swimming pool was perfect and breakfast and dinner delicious ! Thanks again for all - we enjoy the boat to siem rep after our stay

    Stayed in November 2024

  • Reviewed: 13 November 2024

    7.0
    Peaceful and quite
    • Leisure trip
    • Couple
    • Superior King Room - Free Pickup
    • Stayed 3 nights
    • Submitted via mobile

    A 4 star hotel with limited menu

    Amazing staff very friendly and helpful when it came to me asking for help and tours

    Stayed in November 2024

  • Reviewed: 6 October 2024

    9.0
    Blissful
    • Leisure trip
    • Couple
    • Deluxe Double Room - Free Pickup
    • Stayed 12 nights
    • Submitted via mobile

    Quiet location, very peaceful

    Stayed in October 2024

  • Reviewed: 5 October 2024

    8.0
    Enjoy Battambang
    • Leisure trip
    • Family with young children
    • Family Room with Two Bedrooms
    • Stayed 1 night
    • Submitted via mobile

    Due to the last minute booking we were not lucky with the room, it was very spacious (2 king + 1 single bed) but not very nice. Cleaning could be better but generally was ok.

    The ambient is really cozy and relaxing, we have spent couple of mornings at the pool and we were the only one there. The breakfast in the open area offers not a huge variety of food but everything you need: egg station, freshly baked bread, bacon, butter and jam, plus fresh fruits and local dishes. You can also order noodles stir fried or in the soup, they will make right away for you. The staff was very helpful on booking us tours and in our case a private boat on the river. BowRain is willing to bring you around with his tuktuk at a very reasonable price. Bed comfortable.

    Stayed in September 2024

  • Reviewed: 3 October 2024

    9.0
    Good stay
    • Leisure trip
    • Solo traveller
    • Superior King Room - Free Pickup
    • Stayed 1 night
    • Submitted via mobile

    Need to lock the door with padlock and its really annoying. Bit far from the city and the road to the hotel is very bad .

    Its a nice quiet place. Helpful staff. Very good Tuk Tuk working for the hotel. He is so helpful person

    Stayed in September 2024

  • Reviewed: 5 September 2024

    7.0
    Nice place but has work to do to live up to "sanctuary" name
    • Leisure trip
    • Couple
    • Deluxe Double Room - Free Pickup
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately, a few rowdy locals and a few out of owners can spoil the atmosphere by behaving loudly. Also, due to the age of the electric fuse switches, it can affect your unit or the main unit. It went off 2x when we were there for 3 days. However the staff were very helpful. The road geeting is slightly challenging for tut tuts as it's full of pot holes. Not sure about cleanliness of pool... may need more effort to be chemically clean, but we did take a small swim.

    I liked the location because it's mostly quiet and there's no traffic noise. The rooms are also a good size when there's more than one of you. The staff are very helpful. Their site driver guide, Boren, is very, very good. Ask for him to go to places.

    Stayed in September 2024

  • Reviewed: 4 August 2024

    7.0
    Convenient to tour around city and environs of Battambang
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Free Pickup
    • Stayed 2 nights
    • Submitted via mobile

    Slightly tired and still trying to recover. Some of the decor is showing age and some facilities in room not working (hot water during our stay). Breakfast basic in comparison to some other hotels. Location is off pitch from city centre and surrounding roads poor - be prepared for a bumpy ride.

    Stayed in August 2024

  • Reviewed: 27 July 2024

    8.0
    Sanctuary Villa 8Battambang
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Free Pickup
    • Stayed 6 nights
    • Submitted via mobile

    No fridge in my room. Tv unconnected

    Ver secluded spot

    Stayed in July 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: