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Reviews of THE PRIVILEGE FLOOR by Borei Angkor 5 stars

National Road 6, Siem Reap Central Area, Banteay Chas, Slorkram, Siem Reap, Cambodia

#80 of 362 hotels in Siem Reap

Guests' Choice

Review score

Based on 129 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.2

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 16 April 2025

    10
    Probably the best hotel we have ever enjoyed and we have stayed in many!!
    • Leisure trip
    • Couple
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 4 nights

    There was nothing that could have been better!

    Absolutely loved this hotel! The personal service was excellent and the staff were all wonderful in every area. The room was roomy with a super comfy bed and the pool area was so appreciated. Perfect temperature and so very clean. The breakfast buffet was fit for a king. So many choices and so delicious. We also used the Ox restaurant several times and enjoyed it as well!! Also appreciated the bottled water left in our room. Would encourage anyone to book this fabulous hotel!

    Stayed in April 2025

  • Reviewed: 19 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 4 nights
    • Submitted via mobile

    Privilege benefits reduced significantly and restaurant food is not good especially for the money

    Traditional Khmer decoration and hospitality . Breakfast buffet is good

    Stayed in February 2025

  • Reviewed: 30 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Sunset King Room - Free once-sunset cocktail set
    • Stayed 7 nights
    • Submitted via mobile

    The food and drinks were over priced but expected that for a hotel resort.

    The staff really welcoming everyday and facilties superb. Food was excellent.

    Stayed in December 2024

  • Reviewed: 16 November 2024

    9.0
    Perfect spot to relax between day trips to Angkor.
    • Leisure trip
    • Couple
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    Super friendly staff, good English spoken. Nice room, bars and restaurants. Good concierge service for arranging trips to Angkor. Nice pool and good gym. Good location for Siem Reap too.

    Stayed in November 2024

  • Reviewed: 26 August 2024

    9.0
    Week-long business meeting for 70 people - made a great impression
    • Business trip
    • Couple
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 7 nights
    • Submitted via mobile

    Great conference facilities. Attentive staff. Excellent breakfast buffet with a wide variety of local and Western choices.

    Stayed in July 2024

  • Reviewed: 13 May 2024

    10
    Superb
    • Couple
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 7 nights
    • Submitted via mobile

    Beautiful hotel with a fabulous pool, first class staff and one of the best breakfasts I've ever had.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Will make you feel at ease at all times
    • Leisure trip
    • Group
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 3 nights
    • Submitted via mobile

    The stay we had was spotless

    Exceptions staff training and willingness to go above and beyond any request

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Love everything at the hotel
    • Leisure trip
    • Couple
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 2 nights
    • Submitted via mobile

    All good

    What a great hotel, staff facilities amenities and a wonderful breakfast, 10 points

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 3 nights
    • Submitted via mobile

    Very comfortable, great breakfast, great room, big balcony, big bathroom with tub. Nice pool, big gym. We got a deal so was very good value

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Sunset King Room - Free once-sunset cocktail set
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    Attention to detail Friendly and helpful staff

    Stayed in April 2024

  • Reviewed: 27 March 2024

    10
    Amazing stay!
    • Leisure trip
    • Couple
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 6 nights
    • Submitted via mobile

    They closed the breakfast at 10 sharp. They even turned off the music and lights when the time was 1020 one day well knowing that we still had our breakfast. It didn’t provide a peaceful and slow morning for me (who can’t wake up too early on vacation). And 10 is way too early to close a breakfast buffet. The minibar in our room had only one of each items which is weird since we are two staying.

    Absolutely everything! What an experience and place. Truly remarkable! The breakfast buffet was relly good with lots of variety. The gym was absolutely amazing - the pictures doesn’t quite justify. New equipments and spacious with air conditioning. We loved how attentive Andy from the front desk was. He was so helpful and kind! And so was the rest of the crew of Borei Angkor.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Wonderful people and helpful staff, but need to update the room mattresses and add a small sofa.
    • Leisure trip
    • Couple
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 3 nights
    • Submitted via mobile

    The comfort of the bed mattress was horrible and there was so many mosquitos in the room and facilities.

    Everyone was very helpful and respectful.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Enjoyable first time visit to Siem Reap. Unforgetable.
    • Leisure trip
    • Family with young children
    • Premium Twin Room - Free once-sunset cocktail set
    • Stayed 4 nights
    • Submitted via mobile

    Loved everything.

    Friendly welcoming staff. Clean, safe and good location.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Sunset King Room - Free once-sunset cocktail set
    • Stayed 2 nights
    • Submitted via mobile

    Years ago we went in this hotel and we appreciated home made jams and teas, a bigger selection of breads for breakfast. It does not exist any more

    Very big rooms with a nice decoration. Great buffet breakfast Kindness of the staff

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Perfect stay in Siem Reap!
    • Leisure trip
    • Couple
    • Premium Sunset King Room - Free once-sunset cocktail set
    • Stayed 6 nights

    Not applicable

    Everything! The staff were always welcoming and helpful. The dining, pool and spa were excellent - and the Culture Night was beautiful. The hotel played a major part in us experiencing a magical holiday in Cambodia.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 2 nights
    • Submitted via mobile

    The property is clean and comfortable, the gardens are incredibly beautiful, the room is spacious and the massage is one of the best I’ve had. The best thing, however, is the staff. We were greeted on our arrival by Lipai, who is amazing and arranged all our tours during our stay.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Premium Twin Room - Free once-sunset cocktail set
    • Stayed 6 nights

    About 25 minutes to get to Pub Street restaurants and night market, which felt far in the heat (and this was early February). However, there are lots of inexpensive tuktuks around.

    Nice big room and balcony, huge breakfast selection, big pool, very helpful staff. Large gym though you had to get the AC going for a while before you could use it. Tip: tell your taxi or tuktuk driver you’re going to Borei Angkor. There is another hotel called the PrivilegeFloor.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    10
    Beyond my expectations
    • Leisure trip
    • Solo traveller
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 3 nights
    • Submitted via mobile

    If I had to find a point for improvement, it would be the slightly dated condition of the rooms. While they certainly have their charm and contribute to the authentic Cambodian experience, a minor update could enhance comfort without losing the essence that makes the resort special. However, this is a minor observation in the context of an otherwise flawless stay. The exceptional service, exquisite dining, and the enchanting atmosphere far outweighed this detail, making it almost negligible.

    From the moment I checked in until my departure, my experience at this resort was nothing short of spectacular. The service was impeccable, setting a high standard for hospitality that truly made my stay memorable. The restaurants, especially the Ox Club, offered an exceptional dining experience that went beyond my expectations. The quality of the food was outstanding, with each dish showcasing a blend of flavors that was both innovative and delicious. The atmosphere of the resort complemented the dining experience, creating a perfect backdrop for every meal. Beyond the culinary delights, the overall ambiance of the resort captured the essence of Cambodia beautifully, allowing me to immerse myself fully in the local vibe and culture. The rooms, while slightly dated, added to the charm, offering a unique opportunity to experience the country's aesthetic in a genuine and intimate way. Overall, every aspect of my stay was delightful, leaving me with nothing but fond memories and a deep appreciation for the meticulous attention to detail that made everything so enjoyable.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Every detail was perfect!!highly recommend
    • Leisure trip
    • Couple
    • Premium Sunset King Room - Free once-sunset cocktail set
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Every thing It was fantastic!

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    This was our second stay at this resort and it really didn’t live up to our expectations. We were here before the covid
    • Leisure trip
    • Couple
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 6 nights
    • Submitted via mobile

    When we got to our room, the mega box that controls everything in room from lights to a/c did not work properly as the cat5 connection wouldn’t stay in the wall. I mean just the act of moving the table so I could access an outlet made the room go dark. So they did move us to a nicer, upgraded, room but this one did not have a tub that the wife had hoped for! Internet was spotty at times, I had to reset or turn a program off then on again every 30 seconds or so. It made watching a streaming movie very difficult! On our last two days here the hot water quit working! I mean nothin, nada, just plain cold, and unable to shower in the morning before my 6am departure for a 10am flight. Also, whoever decided to put the new airport an hour away is a complete moron! The old airport was only 10 minutes away and very convenient! The airport is shiny and new but way too far to be reasonable.

    Location is great, right on the main street! Breakfast buffet is exceptional. The pool is nice and convenient! Plenty of tuk tuk drivers to get you into downtown, only $2 US! Very helpful for making change to large bills. The atm’s charge about $7 per transaction so I brought plenty of cash! But they were large denominations.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Great Hotel - Great Staff
    • Leisure trip
    • Couple
    • Premium Sunset King Room - Free once-sunset cocktail set
    • Stayed 5 nights
    • Submitted via mobile

    The hotel could do with more sunbeds. Whilst it was never really busy, it just lacked enough for everyone. Rooms have a traditional Cambodian feel and are lovely, though the technology within them, ie, TV, Internet strength, electrical sockets could do with being updated. Also a lack of drawer and shelf space within the room.

    This is great hotel, offering good value. Staff are just fantastic, nothing is too much trouble.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Twin Room - Free once-sunset cocktail set
    • Stayed 2 nights
    • Submitted via mobile

    My room card lost its function 3 times during 2days stay, although finnally renewed. The girl who offer help for checkout is not familiar with credit cards operations

    The hotel breakfast is very wonderful including both eastern and western dishes. The furnitures are all made by thick wood, representing the forest abundant country, I was told by my guide that it is one of the 4 big hotels founded by the locals. If you want to feel the native hotel style, this one is a good choice.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Highly recommended
    • Leisure trip
    • Solo traveller
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 3 nights
    • Submitted via mobile

    The bed was squiky and the restaurant prices were a bit high.

    Great hotel! Amazing breakfast, great poolarea, very friendly staff and a lovely balcony with nice view. Spa looked nice, but I didnt try it.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium King Room - Free once-sunset cocktail set
    • Stayed 3 nights
    • Submitted via mobile

    Location is fine - tuk tuk is fast and cheap. Only one lift was working. Prices in onsite restaurant - too much. But everything else was great!! Very nice rooms and service. Kind people - served breakfast 5 min after closing

    Stayed in January 2024

Showing 1 – 25

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