Reviews of The ONRA Hotel 4 stars
Street 310, Sangkat Boeung Keng Kang 3, Phnom Penh, Cambodia
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Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewVery good service and very clean
No time for the pool :)
Thank you so much for the feedback. We're thrilled to know you enjoyed your stay with us. We hope to be able to host you again in the future. Cheers!
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewRooftop pool and bar and staff
Great location great staff
Thank you so much for the feedback. We hope to see you again the next time you’re in Phnom Penh.
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewNice hotel with standard hotel facilities. Professional staffs.
Thank you so much for the feedback. We hope to see you again the next time you’re in Phnom Penh.
Reviewed: 7 January 2025 · Stayed in December 2024
Verified reviewIt was in an interesting part of town. I think we were in Little China, it was kind of interesting. The front desk staff was very helpful. They have a free shuttle to the airport which was great! The rooms were clean and a nice big shower.
The breakfast was not very good, most of the dishes were cold and when I said something the lady touched it with a spoon and said, "not cold". The restaurant staff was not very nice. Some of the poolside bar staff made me feel like I was bothering them asking them for things. It would be a great place to stay if you were visiting the Genocide Museum.
Thank you so much for the feedback. Apologies for any inconvenience. We will take a closer look with our team and hope to avoid any unease feeling. We hope for another opportunity to host you again in the future.
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 July 2024 · Stayed in July 2024
Verified reviewFantastic little place to stay. Room very clean and very comfortable bed. Great location !! Walked back from the bars. Friendly staff, called when got into room to see if we were happy which was lovely.
Breakfast selection a little limited but still good !
Thank you so much for the warm feedback. We're happy to know you enjoyed all that we have to offer. We hope to be able to serve you again in the near future. Until then, Cheers!
Reviewed: 18 June 2024 · Stayed in June 2024
Verified reviewLocation was excellent.. 15 Min walk to walking street and other attractions. Hotel was clean and comfortable. Bathroom was huge
Nothing
Hello Steve, Thank you so much for your feedback. It's great to know you had a good time during your visit to the city. We hope to be able to host you again upon your next visit here. Cheers!
Reviewed: 22 April 2024 · Stayed in April 2024
Verified reviewclean,nice staff
tour group hotel
Thank you so much for the feedback, we're happy to know you enjoyed your time with us. We hope to be able to see you again in the future. Cheers!
Reviewed: 4 March 2024 · Stayed in March 2024
Verified reviewReviewed: 27 December 2023 · Stayed in December 2023
Verified reviewnothing special
Food . No Asian food for Vegetarians
Thank you so much for the feedback. We will take note of this. We hope for another chance to host you in the near future.
Reviewed: 14 December 2023 · Stayed in December 2023
Verified reviewVery good staff, inside and out, very clean, good breakfast, okay location
Maybe open coffee shop earlier Could not fault anything else
Thank you so much for the feedback and ratings. We will strive to do better the next time around. We hope for another opportunity to host you again. Cheers!
Reviewed: 11 December 2023 · Stayed in December 2023
Verified reviewWiFi is not working
Thank you for the feedback. We apologize for any inconvenience. We hope to have another opportunity to host you again.
Reviewed: 29 November 2023 · Stayed in November 2023
Verified reviewReviewed: 27 November 2023 · Stayed in November 2023
Verified reviewOverall standard of hotel and reception staff were superb. Clean. Good breakfast.
The two girls who run the pool and pool bar area. Constantly on their phones/social media playing personal music etc super loud. Would then put the pool music on louder to cover this. Not relaxing at all. When asked if they could turn it down. They did so but no customer service. Not interested in serving drinks etc.... Location wasn't right for me bit too far out and difficult to walk anywhere.
Thank you for the the rating and feedback. We're happy to know you enjoyed your stay with us. We hope to be able to host you again in the near future.
Reviewed: 19 November 2023 · Stayed in November 2023
Verified reviewThe staff, cleanliness, location, spacious room with very good amenities. 2nd time stay, will always use if available.
Could hear toilets flushing and showers. This is no problem for me.
Thank you for the great ratings and feedback. We're happy to know you put your trust in us to provide you with a pleasant experience with your visit to the city. hope to see you again in the near future.
Reviewed: 30 September 2023 · Stayed in September 2023
Verified reviewReviewed: 13 August 2023 · Stayed in August 2023
Verified reviewVery new and clean Bathroom shower is the best , especially for a 6ft tall person it's a breath of fresh air to be able to stand up and shower👌👌
Hello Mathew, Thank you so much for taking the time to share your experience with us. We're happy to hear that you had a pleasant stay with us. We hope to see you again in the near future. Until then Cheers!
Reviewed: 4 August 2023 · Stayed in July 2023
Verified reviewLocation is perfect. Clean and new facilities
Nothing
Dear. Hiroyuki, id, A hearty welcome to The ONRA Hotel We are grateful for your feedback and will continue to do our best to enhance our service. In the near future, we hope to see you back at the ONRA Hotel. Best wishes
Reviewed: 14 July 2023 · Stayed in June 2023
Verified reviewStaff were superb, lovely pool, 15 min walk into the centre. Rooms very spacious and comfortable. Would definitely stay again!
Nothing
Dear. Jonathan, au A hearty welcome to The ONRA Hotel We are grateful for your feedback and will continue to do our best to enhance our service. In the near future, we hope to see you back at the ONRA Hotel. Best wishes Same, FOM
Reviewed: 10 July 2023 · Stayed in April 2023
Verified reviewLocation, facilities, breakfast and the cleanliness. All excellent.
As a vegan very less to chhose in breakfast section.
Thank you for your feedback and rating. we glad you had a good time with us. We will take your feedback and strive for improvement. Look forward to see you again in the near future. Until then, Cheers!
Reviewed: 30 June 2023 · Stayed in June 2023
Verified reviewLarge room, clean and nice staff. Breakfast buffet with changing options every day is good. Nice roof top pool with bar. Bed was comfortable S21 is 3 minutes walking distance. With Tuk Tuk 6-10 minutes to the palace.
It is a new building, but the hallways do look cold and not charming. . Air conditioning in the room was blowing directly onto the pillow, even on low it was too strong, leading to a cold after the first night. Switching off was not a good idea, as the room heated up too much.
Thank you so much for the feedback and rating. We're glad you had a pleasant time with us. Hope to see you again in the near future.
Reviewed: 21 June 2023 · Stayed in June 2023
Verified reviewReviewed: 11 June 2023 · Stayed in June 2023
Verified review