No time for the pool :)

Very good service and very clean

Stayed in July 2025

Nice hotel with standard hotel facilities. Professional staffs.

Stayed in May 2025

The breakfast was not very good, most of the dishes were cold and when I said something the lady touched it with a spoon and said, "not cold". The restaurant staff was not very nice. Some of the poolside bar staff made me feel like I was bothering them asking them for things. It would be a great place to stay if you were visiting the Genocide Museum.

It was in an interesting part of town. I think we were in Little China, it was kind of interesting. The front desk staff was very helpful. They have a free shuttle to the airport which was great! The rooms were clean and a nice big shower.

Stayed in December 2024

Breakfast selection a little limited but still good !

Fantastic little place to stay. Room very clean and very comfortable bed. Great location !! Walked back from the bars. Friendly staff, called when got into room to see if we were happy which was lovely.

Stayed in July 2024

Nothing

Location was excellent.. 15 Min walk to walking street and other attractions. Hotel was clean and comfortable. Bathroom was huge

Stayed in June 2024

tour group hotel

clean,nice staff

Stayed in April 2024

Food . No Asian food for Vegetarians

nothing special

Stayed in December 2023

Maybe open coffee shop earlier Could not fault anything else

Very good staff, inside and out, very clean, good breakfast, okay location

Stayed in December 2023

WiFi is not working

Stayed in December 2023

The two girls who run the pool and pool bar area. Constantly on their phones/social media playing personal music etc super loud. Would then put the pool music on louder to cover this. Not relaxing at all. When asked if they could turn it down. They did so but no customer service. Not interested in serving drinks etc.... Location wasn't right for me bit too far out and difficult to walk anywhere.

Overall standard of hotel and reception staff were superb. Clean. Good breakfast.

Stayed in November 2023

Nothing

Location is perfect. Clean and new facilities

Stayed in July 2023

Nothing

Staff were superb, lovely pool, 15 min walk into the centre. Rooms very spacious and comfortable. Would definitely stay again!

Stayed in June 2023

It is a new building, but the hallways do look cold and not charming. . Air conditioning in the room was blowing directly onto the pillow, even on low it was too strong, leading to a cold after the first night. Switching off was not a good idea, as the room heated up too much.

Large room, clean and nice staff. Breakfast buffet with changing options every day is good. Nice roof top pool with bar. Bed was comfortable S21 is 3 minutes walking distance. With Tuk Tuk 6-10 minutes to the palace.

Stayed in June 2023

the room was just the right size, comfy bed, good view, very clean with all new fittings. Enjoyed my stay here.

Stayed in May 2023

Better to have warm lighting rather than white lighting to give a calming ambience. Aircon location directly blowing to the bed.

The hotel location is near to eateries and pubs. The room is spacious and is super clean. Shower is very good. Breakfast is healthy and sufficient

Stayed in May 2023

No safe box in the room and this Is not so great. Really tò change soon. This Is the only thing tò change.

Clean and beautiful hotel. Room nice. Breakfast excellent and staff very cool. Swimming pool always empty at 14th floor.

Stayed in May 2023

Service was lacking at breakfast compared to other hotels

very clean and rooms good

Stayed in April 2023

N/A

In close proximity to the airport. Good value. Great breakfast.

Stayed in March 2023

Address in Grab is street 320 instead of 310 when you type Onra hotel. Door not soundproof enough and thus when neighbours are noisy, you don't get good rest. Swimming pool is too small for swimming. Lifts should be programmed to be in the middle floors, rather just the ground floor, leading to long waiting times.

The breakfast has a good spread and even an egg station. It has also porridge/ congee. Large rooms, the receptionist and staff are helpful. Near to Teul Genocide museum and russian market. There are good choices of restaurants around the vicinity. The electric sockets are international sockets, no need to bring power adaptor. They are really equipped including projector on level 13, so you can really have your corporate meetings. Never add photos of room as the hotel is new and as shown in the booking.com photos.

Stayed in March 2023

There is nothing in particular, that comes to my mind. Maybe just a couple of things, but that's the common issue in CA - the breakfast buffet could be better. And the price could be cheaper, but again - it's quite expensive in PP when it comes to nice hotel's accommodation.

Absolute gem. First of all - it's pretty new and not worn off. Spacious rooms, bed is comfortable, nice staff, clean and well maintained rooms and surroundings. Wifi was alright, nice bathroom. I stayed there a few days and If I have discovered it at the beginning of my trip, I would never looked for another place to stay, but stayed there during my whole time in PP. Overall - very good stay.

Stayed in March 2023

Air con in the room was directed straight at the bed so a bit uncomfortable at night - either too cold or too hot!

lovely clean hotel & very friendly staff

Stayed in March 2023

street noise level. windows soundproofing is not good

nice comfortable rooms and bathrooms nice rooftop swimming pool good breakfast

Stayed in March 2023

gym is a little small

cozy and clean

Stayed in March 2023

it felt like the location wasn’t too close to too many attractions (bar the genocide museum). but having said that a tuk tuk to anywhere is easily available and costs very little.

nice room, great pool, lovely staff and the best western breakfast I have had in eight weeks I have spent in Asia.

Stayed in February 2023