Reviews of The Big Easy Koh Rong Samloem

Great location on the beach. Comfy bed. Good privacy curtains. Excellent friendly, helpful staff. Good food and great music.

Dorm was badly neglected. Toilet blocked, lock broken on the door. Sink blocked. Dead plants in the dorm. Nasty stuff smeared on the wall by my bed. No one in management had checked properly on this dorm for a long time.

Good location. Friendly and helpful staff. The bed was comfortable.

This was the worst accommodation we have stayed in during our south east Asia trip. The room was full of mould, stank of wee, and the sheets had not been cleaned properly. We complained to the staff but were offered no solution or refund, so we checked out. Do not stay here!

the beds are super big and comfy, food is amazing and very affordable! I loved the stuff and the volunteers there, on Wednesday they always have a DJ and a party going on.

It’s ok for beach life - right on the front !

Moved around 3 times, apparently the bed you booked can just be changed without you being informed!! Not impressed!

Great staff, toilets could be better but Overall awesome experience

Beachfront property, clean bungalow, & super friendly staff

Just the aircon was a little noisy, but I got used to it quickly

Beds in dorm were big and comfy, air con on throughout the night, and food in the restaurant was really nice. The shower facilities though weren’t great, one of the doors in our room didn’t have a lock, and the shower itself had little pressure and was cold. Other than that it was good!

The dorms are very spacious with huge beds, big lockers and big bathrooms. The hostel is right on the beach, walking distance from Eden Pier. Great communal area and amazing food!! We did have an issue with a odd man following us but that’s not really the hostels fault. Loved our short stay would recommend and would come again 😊

I've stayed in a lot of cheap hostels around the world. This is one of the worst ones. The good reviews, I can only imagine, are from people who lacked the ability to differentiate between the beauty of Koh Rong Samloem and Saracen Bay and the below average conditions of The Big Easy. It's dirty. I don't expect immaculate cleanliness. My house is kinda messy. The Big Easy is DIRTY. There's mold in the rooms and bathrooms. Dirt and dust (and sand - which is a bit more forgivable) everywhere. Things are falling apart (holes in the walls and ceilings, the hinge on my locker was completely disconnected). There were two bathrooms/showers in the 8-person dorm. The lock on one was broken, making it useless. Some bunks have a shelf, which is good. Others don't, which is bad. Pay $2 and put up a shelf so people can put their phones on it to charge and don't have to put their toothbrush on the floor in the moldy locker. Plus, because they are so shoddily made, many locks won't fit the latch. Only about 6 beach chairs. My dorm had 8 bunks. There are multiple rooms. You see the problem. Some of the staff are foreign volunteers (there are also paid foreigners) - this, of course, takes paid jobs away from locals. One night there was a party until 2AM or so. Beyond making a lot of noise, it was the foreign staff that were up late making a huge mess (empty beer cans and bottles, cigarette butts, trash) and the Cambodians who woke up early to clean it up. Finally, there was a mix up and they thought that I didn't pay for one of my meals that I ate there. Like I would dine and dash at the place that I was staying makes any sense. Staff was decidedly not friendly after that - which was their mistake. Even without this incident, if I were to come back to Saracen Bay, I'd not stay in this hostel. The restaurant was fine. Good, even. Though, I have some concerns about the cleanliness of the kitchen after seeing the rooms.

The staff were really nice, and the location is great, right on the beach. The room was bigger than we expected.

The aircon wasn't particularly strong and made a really loud beeping sound that woke us up during the night, so we had to turn it off.You don't get a cover or sheet for the bed, just an old blanket with holes in it, which made us wonder how clean it was. We stayed for 4 nights and our room wasn't cleaned once (we don't expect much, but considering you can't flush paper down the toilet, emptying the bin would be appreciated). The space outside the hostel also doesn't look like the pictures. It's a restaurant with tables and chairs, and only a couple of beds for lounging that were always full. Overall we felt it was overpriced for what you get.

the location is great and the food are acceptable

the cleaning sanitations

The staff are friendly and helpful. The food is good and reasonably priced. The mattress is comfortable and the bed spacious.

Not well maintained. The bedframes are rusty, as well as the lockers, and completely dirty. The bathrooms are mouldy, one toilet was missing the seat and there was barely any water pressure from the sink. Only cold water in the showers.

Great location

Not clean. Mould on bathroom doors and poor ventilation in bathrooms.