Reviews of SUN & MOON, Riverside Hotel 5 stars
Waterfront, Corner of Preah Monivong Bridge (93) & Preah Norodom Blvd (41), Village 10, Sangkat Tonle Bassac, Chamkar Mon, Phnom Penh, Cambodia
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Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewModern clean and pretty
Dear Bobby, Thank you for your wonderful feedback and perfect scores! We’re delighted to know you enjoyed a modern, clean, and comfortable short stay with us. We look forward to welcoming you back to SUN & MOON, Riverside Hotel for another great experience soon. Warm regards, Alexis Tolentino General Manager SUN & MOON, Riverside Hotel
Dear Bobby, Thank you for your wonderful feedback and perfect scores! We’re delighted to know you enjoyed a modern, clean, and comfortable short stay with us. We look forward to welcoming you back to SUN & MOON, Riverside Hotel for an… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewBreakfast was good. Liked the variety.
Dear Parbin, Thank you for sharing your recent experience with us and for your wonderful ratings! We’re thrilled to know you found our staff, cleanliness, facilities, comfort, and value for money to be top-notch. We appreciate your feedback on breakfast and location — we’ll continue working to make every aspect of your stay even better. We hope to welcome you back soon! Warm regards, Alexis Tolentino General Manager SUN & MOON, Riverside Hotel
Dear Parbin, Thank you for sharing your recent experience with us and for your wonderful ratings! We’re thrilled to know you found our staff, cleanliness, facilities, comfort, and value for money to be top-notch. We appreciate your feedba… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewOutstanding
Outstanding
Dear Luis, Thank you for your outstanding feedback! We’re delighted you had such a great experience at SUN & MOON, Riverside Hotel. We look forward to welcoming you back soon! Warm regards, Alexis Tolentino General Manager SUN & MOON, Riverside Hotel
Dear Luis, Thank you for your outstanding feedback! We’re delighted you had such a great experience at SUN & MOON, Riverside Hotel. We look forward to welcoming you back soon! Warm regards, Alexis Tolentino General Manager SUN & … Show more
Reviewed: 1 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 22 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewAll good
Dear O'Connor, Thank you for your kind rating! We’re happy to hear that everything was all good during your stay at SUN & MOON, Riverside Hotel. We look forward to welcoming you back and making your next visit even better! Warm regards, Alexis Tolentino General Manager SUN & MOON, Riverside Hotel
Dear O'Connor, Thank you for your kind rating! We’re happy to hear that everything was all good during your stay at SUN & MOON, Riverside Hotel. We look forward to welcoming you back and making your next visit even better! Warm re… Show more
Reviewed: 9 April 2025 · Stayed in March 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewFront desk officers and waiters at level 1 restaurant were welcoming, pleasant and helpful. Excellent service. Room was big enough and clean.
The lights in the room were too dim to our liking. There were no mirrors in the main area of the room. The hairdryer was in the wardrobe and not in the bathroom area. It was really inconvenient to dry hair in the main area instead of in the bathroom and a disturbance to the second person in the room.
Dear Damodaran, Thank you for your kind words about our front desk team and restaurant staff — we’re delighted you found their service welcoming and helpful. We’re also glad you appreciated the spaciousness and cleanliness of your room. We appreciate your valuable feedback regarding the lighting, mirror placement, and hairdryer location. We understand how these aspects can impact your comfort and will certainly take your comments into consideration as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back to SUN & MOON, Riverside Hotel soon. Warm regards, Alexis Tolentino General Manager SUN & MOON, Riverside Hotel
Dear Damodaran, Thank you for your kind words about our front desk team and restaurant staff — we’re delighted you found their service welcoming and helpful. We’re also glad you appreciated the spaciousness and cleanliness of your room. W… Show more
Reviewed: 22 March 2025 · Stayed in February 2025
Verified reviewThis is an absolute must stay! Best hotel I’ve ever stayed at in Southeast Asia!
Dear Ellis, Thank you so much for your amazing feedback! We’re thrilled to hear that our facilities, especially the gym and spa, exceeded your expectations during your work trip. Your kind words truly motivate our team. We’re honored to be your best hotel experience in Southeast Asia and can’t wait to welcome you back to SUN & MOON, Riverside Hotel! Warm regards, Alexis Tolentino General Manager SUN & MOON, Riverside Hotel
Dear Ellis, Thank you so much for your amazing feedback! We’re thrilled to hear that our facilities, especially the gym and spa, exceeded your expectations during your work trip. Your kind words truly motivate our team. We’re honored to b… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewI dislike breakfast , prefer caffe machine like Nespresso. I want more salad bar and several kind of cheese. Totally , want more kind of food. It’s good location, near my location of my clients . I really love a set of shower fixtures,like a waterfall. Very good 👍
Lobby vibe, Not very nice, Not cozy seating ,suit teenager. I’m a mature .
Dear Wiriya, Thank you for your valuable feedback. We’re glad you enjoyed our convenient location and the shower fixtures. Regarding the lobby atmosphere, we normally receive many compliments from adult guests who appreciate its style and ambiance. We understand personal preferences vary, and we will keep your comments in mind as we strive to make everyone feel comfortable. We also want to highlight that our pricing and overall value are among the best in Phnom Penh, offering great breakfast selection, quality facilities and service that we hope exceed expectations. Thank you again for your insights, and we look forward to welcoming you back to SUN & MOON, Riverside Hotel. Warm regards, Alexis Tolentino General Manager SUN & MOON, Riverside Hotel
Dear Wiriya, Thank you for your valuable feedback. We’re glad you enjoyed our convenient location and the shower fixtures. Regarding the lobby atmosphere, we normally receive many compliments from adult guests who appreciate its style and… Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewFacilities and very friendly staff
Mandatory deposit and a lot of pressure to make it in cash and not via a credit card
Dear Jorge, Thank you for your positive comments about our facilities and friendly staff. Regarding the mandatory deposit, while cash is preferred for faster processing, you can also make the deposit by credit card. Please note that refunds via credit card may take longer due to your bank’s processing policies. We appreciate your understanding and aim to make the check-in and check-out process as smooth as possible. We look forward to welcoming you back to SUN & MOON, Riverside Hotel. Warm regards, Alexis Tolentino General Manager SUN & MOON, Riverside Hotel
Dear Jorge, Thank you for your positive comments about our facilities and friendly staff. Regarding the mandatory deposit, while cash is preferred for faster processing, you can also make the deposit by credit card. Please note that refun… Show more
Reviewed: 11 March 2025 · Stayed in February 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewGreat staff, Great facilities, Lovely balcony rooms, Fine morning buffet, Relaxed pool area
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Dear Susan and Michael, Thank you for your wonderful feedback! We’re delighted you enjoyed our staff, facilities, balcony rooms, breakfast buffet, and pool area. Your kind words motivate us to keep delivering great experiences. We look forward to welcoming you back to SUN & MOON, Riverside Hotel soon. Warm regards, Alexis Tolentino General Manager SUN & MOON, Riverside Hotel
Dear Susan and Michael, Thank you for your wonderful feedback! We’re delighted you enjoyed our staff, facilities, balcony rooms, breakfast buffet, and pool area. Your kind words motivate us to keep delivering great experiences. We look fo… Show more
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewThe staff were the best part of the hotel, they were so attentive, friendly and kind. It was my partners birthday and they went above and beyond to make it special for her. The breakfast is the best in Phnom Penh hands down. The room was comfortable and very nice with an amazing view.
Nothing!