8.7

Reviews of Sophat Villa

Phum Vihea Chen,Siem Reap Central, Siem Reap, Cambodia

  • រក្សា

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Jason

    Reviewed: 20 April 2025 · Stayed in March 2025

    Verified review
  • Soliven

    Reviewed: 30 October 2024 · Stayed in October 2024

    Verified review

    Staff were helpful

    Property response:

    Dear value guest, we are very happy to meet you and very thankful for staying our Villa. Thank you for your feedback. We hopefully to see you next time. Best regards Sophat Villa

    Sophat Villa
    3 November 2024
  • See the hotel
  • Jiwa

    Reviewed: 13 February 2024 · Stayed in February 2024

    Verified review

    The room is very spacious n clean…also very near (walking distance)to the old market n new market…the staff very helpful n understanding…

    The room was on third floor n hv to climb up stairs…not suitable for old people or disabled people…

    Property response:

    Hello dear, thank you so much for your feedback. For older people can stay downstairs private rooms. We hope to see you later. Best regards Sophat Villa

    Sophat Villa
    13 February 2024
  • Ming

    Reviewed: 29 December 2023 · Stayed in December 2023

    Verified review

    Quiet and convenient location.

    Booked the accommodation with a sofa bed in the living room with 2 bedrooms but that was not available . We were given 5 beds in 2 bedrooms without the sofa bed . Mattress was offered instead of the sofa bed. Still enough to accommodate us . Water in the shower was not warm enough. Frequent promotions of tours and services which were all right but not superb in value .

    Property response:

    Dear valued guest! Thank you for your feedback here. We want to clarify what you are accusing at some point: 1, All hotels are equipped with mattresses and beds and Sofa just add or decorate. BUT you booked our villa is ground floor that look like our photos in this website. Our staff told and explained you about change room(if you want)and sofa rooms and add one more mattress for you too. 2, water in the shower is working and hot water (we tested) BUT you didn’t click button for open it. 3, We have a role to take care of and ask guests about the trip and have promotions (our staff recommended but you didn’t accept). Our staff had free pick up you to restaurant, free take you to Souvenirs shop (not charge more) and discounted some price for your tours (this is best price). We hope you understand and accept what we have to offer. We apologize for any inaccuracies. Best regards Sophat villa

    Dear valued guest! Thank you for your feedback here. We want to clarify what you are accusing at some point: 1, All hotels are equipped with mattresses and beds and Sofa just add or decorate. BUT you booked our villa is ground floor that lo… Show more

    Sophat Villa
    29 December 2023
  • Bousom

    Reviewed: 4 October 2023 · Stayed in October 2023

    Verified review
  • See the hotel
  • Uglymug11

    Reviewed: 30 August 2023 · Stayed in August 2023

    Verified review
  • Scott

    Reviewed: 5 June 2023 · Stayed in June 2023

    Verified review
  • Chris

    Reviewed: 1 May 2023 · Stayed in April 2023

    Verified review

    Hot, powerful shower once you got the knack of it. Good location, short walk to pub street and night market and close to several bike rental places.

    Not particularly clean. Bathroom door didn’t close properly. Had to walk up 2 flights of very steep, windy stairs to reach room. Outside space was available but with no fan so too hot to use.

    Property response:

    Dear valued guest, Thanks for your feedback. Hot, powerful shower once you got the knack of it because this is hot season and you used hot shower machine. You booked our property’s second floors and we offered one fan in that room why you didn’t take it out. We apologize for any inconvenience.Thank you. Best regards Sophat Villa

    Dear valued guest, Thanks for your feedback. Hot, powerful shower once you got the knack of it because this is hot season and you used hot shower machine. You booked our property’s second floors and we offered one fan in that room why you d… Show more

    Sophat Villa
    1 May 2023
  • See the hotel
  • Yuki

    Reviewed: 12 November 2022 · Stayed in November 2022

    Verified review

    Toilet paper can be provided.

    Property response:

    Hello dear, Thank you so much for your reviews. We hope see you later. Welcome back next time. Best regards Sophat Villa

    Sophat Villa
    13 November 2022
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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