Reviews of Sky Tree Hotel by New World Hospitality 4 stars
Street 105, Sangkat Toul Sangke, Khan Russey Keo, Phnom Penh, Cambodia
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Reviewed: 1 June 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewVery helpful staff. Positive, pleasant atmosphere.
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewThe size
It was terrible miss representing! The room looked like the picture but nothing else. The room smelled terribly of smoke and the bathroom like sewage! The bed had sheets on a box spring only no mattress. Safe was not connected to anything and they wanted $400 in cash. They made my husband leave his passport with them in the office. I don't know who wrote the reviews but I felt unsafe there! Area not great also.
Reviewed: 23 February 2025 · Stayed in January 2025
Verified reviewReviewed: 11 February 2025 · Stayed in December 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewIts ok
Dirty building, and room was smelling cigarettes, it was strong smell.
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewThe rooms are big .
Staffs are not friendly at all . Room aircon doesn’t work properly.
Reviewed: 25 April 2024 · Stayed in April 2024
Verified reviewReviewed: 25 April 2024 · Stayed in February 2024
Verified reviewReviewed: 31 March 2024 · Stayed in March 2024
Verified reviewReviewed: 31 March 2024 · Stayed in March 2024
Verified reviewReviewed: 7 March 2024 · Stayed in March 2024
Verified reviewReviewed: 25 February 2024 · Stayed in January 2024
Verified reviewThe rooms are very clean, spacious, and comfortable. They have a full size refrigerator and stove top. Incredible view of the city. There is an Aeon convenience store attached to the building, which had everything I needed. Excellent choice for a business traveler on an extended stay. The breakfast provided was excellent. It is all asian choices only. So travelers from the west need to be aware of that.
I think this would be the my main suggestion for improvement. The hot water for the shower only last for a short time, between 2-5 minutes. The gym equipment machines were falling apart. However they had a nice selection of weights.
Reviewed: 10 February 2024 · Stayed in February 2024
Verified reviewReviewed: 9 February 2024 · Stayed in February 2024
Verified reviewVery beautiful rooms and high level service.
The bed was very hard and breakfast could be better :)
Reviewed: 3 January 2024 · Stayed in December 2023
Verified reviewReviewed: 27 December 2023 · Stayed in December 2023
Verified reviewGood location, nice view
There are a lot of cockroaches in the kitchen and bathroom.
Reviewed: 30 November 2023 · Stayed in November 2023
Verified reviewHuge rooms with beautifully designed bathrooms for an apartment. But this is no hotel suite. Fantastic views over the city. Quiet and great parking for all vehicles.
There are no finishing touches. Bare walls and no homely touches. Large wardrobes but no hangers. Coffee facilities are great, but no cups and spoons. It almost feels like it’s missing a woman’s touch to detail or a hotel manager who has worked in the role at a franchised hotel. It could be really nice, but needs to define what the hotel/residence wants to be.
Dear Mr. Robert Adrian, I am very disappointed to hear that you found our service are not meet your expectation. We are sincerely apologies for this experience. We would greatly apricated if you could advise your feedback to email below that we learn how to improve our service and other opportunity to provide you memorable experience with us in the future. Your sincerely, Sky Tree Hotel by New World Hospitality Looking forward to welcoming you again at Sky Tree Hotel by New World Hospitality, Regards, Hotel Management
Dear Mr. Robert Adrian, I am very disappointed to hear that you found our service are not meet your expectation. We are sincerely apologies for this experience. We would greatly apricated if you could advise your feedback to email below t… Show more
Reviewed: 20 September 2023 · Stayed in September 2023
Verified reviewHotel was kept very tidy and clean, staff were very kind and helpful. Srey Leak helped us with our checkin and was very flexible
Only problem was the lack of hot water in my shower, but it wasn’t too bad as I liked having the cold showers
Reviewed: 16 January 2023 · Stayed in December 2022
Verified reviewReviewed: 22 December 2022 · Stayed in December 2022
Verified reviewValue for money & beyond our expectations Thank you Supervisor Samouey & manager Paul for the hospitality
Dear Vincent, Greetings from Sky Tree Hotel by New World Hospitality Thank you very much for choosing to stay with us during your trip to Phnom Penh, Cambodia and spending your valued time to drop us the excellent review here. It is a big encouragement to our young Cambodian well trained team in order to measure their hard working to drive customer experience to be excellent. The entire team wish to welcoming you back again for your returning. Sincerely Yours Samoeuy Yum (Mr.) Sky Tree Hotel by New World Hospitality
Dear Vincent, Greetings from Sky Tree Hotel by New World Hospitality Thank you very much for choosing to stay with us during your trip to Phnom Penh, Cambodia and spending your valued time to drop us the excellent review here. It is a big… Show more
Reviewed: 8 October 2022 · Stayed in October 2022
Verified reviewEverything
I liked everything
Dear Alton, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are looking forward to welcoming you again at Sky Tree Hotel by New World Hospitality. Yours Sincerely, Property Manager.
Dear Alton, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We are looking forward to welcoming you again at Sky Tree Hotel by New World Hospitality. Yours Si… Show more