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Reviews of Scarlet Sails Resort 4 stars

4K Beach, Koh Rong Island, Cambodia

#50 of 65 hotels in Koh Rong Island

Guests' Choice

Review score

Based on 208 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    9.2

  • Facilities

    7.1

  • Staff

    8.1

  • Value for money

    6.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 7 July 2025

    8.0
    My family had so much fun. A lovely place indeed.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed

    Location, the beach and breakfast

    Stayed in July 2025

  • Reviewed: 17 June 2025

    7.0
    Nice Resort right on the beach
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 2 nights

    Breakfast was decent, with a great egg station offering eggs cooked to order. However, the rest of the buffet was average and repetitive. One downside was the presence of dogs in the restaurant area, often begging for food.

    I had a relaxing and enjoyable stay at this lovely beachfront resort on Koh Rong. The property was clean, well maintained, and in great condition. I stayed in one of the bungalows, which was small but very clean, comfortable, and just a few steps from both the pool and the beach. The hotel is perfectly located right on the beach — which was impressively clean and peaceful. It’s also just a short 5-minute walk from the Long Set Beach ferry terminal, and only a few minutes' stroll along the shore to several restaurants and bars. The pool was a great way to cool off after spending time on the beach. It could benefit from a bit more greenery, as a few plants were missing, but overall, still a nice space to relax. Staff were friendly, professional, and helpful throughout the stay — including meeting me at the ferry and guiding me to my bungalow. Overall, it’s a charming and well-located resort for a peaceful island escape.

    Stayed in April 2025

  • Reviewed: 6 March 2025

    8.0
    Great location lots of scope for improvement to make a great resort but needs upgrades to old rooms.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Sadly our room did not meet our expectations. There was no safe in the room so we asked the reception to look after our passports. There were no chairs, no hairdryer and only one bedside table. I did not appreciate putting my things on the floor so requested a chair. There was nowhere to hang your towels after a shower! Not even towel hook! These are simple basic things that are needed to make your room comfortable. Although the resort held many functions whilst we were there we were never really happy with the food - it lacked consistency in taste and quality.

    Loved the location and cleanliness of their part of the beach. Liked the hammocks and loungers. The relaxed feel of the resort. The breakfast and dinning areas were comfortable. The staff were always tentative and welcoming and the reception staff helped with any requests.

    Stayed in March 2025

  • Reviewed: 22 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    No warm water in the shower.

    Nice at the beach. No noise from Mad Monkey. Good breakfast

    Stayed in February 2025

  • Reviewed: 20 February 2025

    7.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    I received email on check in day to say 1 room in my booking of 2 was cancelled as they overbooked resort. Eventually was sorted when arrived. Limited breakfast choice and continually running out. Not enough day beds for guests...

    Location is excellent.

    Stayed in February 2025

  • Reviewed: 11 February 2025

    7.0
    It was just alright .
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We paid for a bungalow only to find out when we checked in after a very long wait that they gave our room away ? So they moved us to a far location from beach and not nice . We had to check out the next day they told us and check in a couple hours later to another room . We wasted hours of hour time . Our second room was better but they didn’t even apologize to us or give us a discount . Reception service was very slow , we had to wait so much . When you were talking to them they always started to help others before helping you , very frustrating . Not enough beach chairs for all the people .

    Nice beach , good restaurant , friendly staff at restaurant , comfy bed. Location

    Stayed in February 2025

  • Reviewed: 10 February 2025

    8.0
    it is a well located hotel on a beautiful beach with plenty of options for restaurants near by
    • Leisure trip
    • Solo traveller
    • Deluxe Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    There are cigarette butts around the bar/restaurant area - breakfast is ok, but they do have an egg chef!

    Location it is on the best beach on the Island - the beach is very clean, the accomodation is adequate & the pool & sun loungers are great!

    Stayed in February 2025

  • Reviewed: 28 January 2025

    8.0
    Great place. Quite and well positioned.
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    The beach is beautiful

    Wifi was not working in my bungalow maybe due to the location, the last in the alley. The breakfast is poor the fruit is not ripe and the choice not at the level expected for the price.

    Stayed in January 2025

  • Reviewed: 7 January 2025

    7.0
    Great location for a beach vacation. Good value, nice staff.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 42 nights
    • Submitted via mobile

    In the rooms where we stayed, the walls were quite thin, so sometimes the neighbours were loud. We were long stay and I wear ear plugs, so that helped. The coffee at breakfast was not the best or the hottest. The wifi was in and out, often due to power outages on the island. Welcome to island life!

    We really liked the location with direct access to the best beach on this side of Koh Rong. If the sunbeds were at the Scarlet we’re all occupied, you could wonder a short distance to JiJi restaurant and use their sunbeds for free. Lots of good restaurants nearby. We were right beside a hostel with inexpensive paddle board rentals. The staff were nice and helpful. We enjoyed the 35 minute walk in to the village; it was crossing the lagoon at low tide or taking the mountain pass around the lagoon at high tide. The breakfast buffet was good and offered a decent selection of food options.

    Stayed in January 2025

  • Reviewed: 4 January 2025

    6.0
    Average for the price spent but wouldn’t come back.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff is really unfriendly. They would not even say hello. Speak poor English.

    Location is fine (although neighbouring bar was noisy sometimes) and breakfast varied. The room was comfy.

    Stayed in January 2025

  • Reviewed: 1 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic location

    Stayed in December 2024

  • Reviewed: 30 December 2024

    7.0
    It is a good location if you want to stay at long set.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    WiFi was awful. Didn’t reach the rooms and even the lobby/restaurant failed to load messages. It was fairly expensive for what it was, compared to other places we stayed on the island.

    You were 2 minutes from the beach and the resort had sunbeds. The pool was also nice. Breakfast was decent with enough choice for the buffet. Staff were helpful.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    6.0
    Okay value nice beach
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 6 nights

    Breakfast

    Mediocre

    Stayed in December 2024

  • Reviewed: 23 December 2024

    8.0
    Great hotel directly on beachfront
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 10 nights

    no view from our room , breakfast is the same every single day

    beachfront , good location, clean room, comfy bed, free fresh water , friendly staff, reasonable price for it's quality

    Stayed in December 2024

  • Reviewed: 21 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Toilet didn't work too well and shower flooded half the room as drain was floor was sloped

    Amazing location right by the stunning beach and away from the party/busy beach. Breakfast was decent.

    Stayed in December 2024

  • Reviewed: 12 November 2024

    6.0
    Stay at Koh Rong
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Behavior of the front desk people was not good. We requested for late checkout few times(an option available as per our booking) which they denied citing full occupancy, which was a lie. We could see that rooms were empty. While we were waiting in the lobby, someone came and asked for a room and they provided the room effortlessly. They couldn't even provide a iron box for ironing when asked. That is not something expected from a resort.

    Clean rooms Great location Helpful house keeping staff

    Stayed in November 2024

  • Reviewed: 13 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The pool was being refurbished. ,(they gave a discount). The rooms need a freshen up too.

    Great location and staff.

    Stayed in July 2024

  • Reviewed: 8 May 2024

    8.0
    Serene experience in a beautiful location with great views.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Ac was not as strong in one room, they moved me to another which was great. Many bugs! But in a beach/jungle area it is to be expected!

    Amazing views, location, facilities, excursions, rooms. Everything was picturesque, couldn’t recommend more. Pool was lovely, the place wasn’t busy, and it’s in such a great location with the sea less than 1min from the rooms. The rooms were comfortable with good sized beds and bathrooms. Thank you!

    Stayed in May 2024

  • Reviewed: 2 May 2024

    6.0
    Overall we had a lovely stay in what can be described as absolute paradise. Pristine white sandy beaches with coconut pa
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Property was run down. Swimming pool often looked dirty despite them cleaning it daily and had tiles missing. Breakfast very average. No bacon and food was cold. Bed hard and not comfortable. Room substandard.

    Beautiful location, beach was cleaned daily, delicious food at their restaurant. Cleaning staff were particularly lovely.

    Stayed in May 2024

  • Reviewed: 21 March 2024

    7.0
    Basic accommodation
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Everything is pretty dated(as you can see in the photos) the bungalows are basic. Sellotape to cover holes in the paper textured walls. The ‘white’ furniture has a yellow grime tinge to it. Even the beer is kept cool in a cooler rather than the fridge.

    Location on the beach was great. Aircon worked well once it was able to cool down the bungalow. Large bright, clean bathroom. Good shower. Daily room cleaning. Breakfast- eggs & breakfast pancakes cooked fresh Infront of you. It’s lovely to have the option of the pool, although it is missing a few tiles

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Open air pool need maintenance /renovation. Tails missing, loose or wrong repaired... watch your step! Wifi poor in the bungalows, very good in the lobby and restaurant. Very but very hard communication with restaurant staff. The language barrier is too big, so if you ask for salt and pepper u will not get it. They don't even have it. I went to the kitchen to get some. No shakers so small saucers instead. It's a pity in the world's capital of Campot pepper-best in the World. Only instant coffee available.

    Location close to the pier of Long Set Beach. Clean private beach with all u need from beach towel to parasol....

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 7 nights
    • Submitted via mobile

    Should need some reconstruction, you have quite high expectations regarding to the relative high price in Cambodia.

    Great breakfast and location beach front. Friendly staff at reception.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast cold, beds not very comfortable, no tv, sometimes bar service slow

    Location, staff were friendly

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Nice resort on the beach.
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Pool area is in need of maintenance and the resort feels dated, but the location makes up for this.

    Beachfront location, just a short walk from the pier and local restaurants. Our bungalow had a spacious terrace and was spaced well from the next property. Breakfast is a buffet, with lots of options.

    Stayed in February 2024

Showing 1 – 25

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