No. 618, Grom. 29, Phom Preak Mohatep, Battambang, Cambodia
#17 of 31 hotels in Battambang
Guests' ChoiceBased on 502 hotel reviews
7.8Cleanliness
7.7
Comfort
7.8
Location
9.1
Facilities
7.4
Staff
8.9
Value for money
8.4
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 August 2025
Bjr
United KingdomNice, helpful staff; superb location, right in the middle, next to the market. The room was nice; the ceiling fan was better than the A/C. And sufficient to give me a cool night's sleep in July.
Stayed in July 2025
Reviewed: 14 August 2025
Kingston
CambodiaJ
VERY CENTRAL LOCATION.
Stayed in August 2025
Reviewed: 30 April 2025
Jay
United KingdomNo elevator but didn’t bother us.
The staff were super friendly and gave us a little gift on our way out. Staff also offered to organise tours which was so lovely.
Stayed in April 2025
Reviewed: 19 April 2025
Marieta
RomaniaThe area during new year was desolate. The city was on fire though
Friendly host, cute room, nice balcony
Stayed in April 2025
Reviewed: 15 April 2025
Mark
CambodiaThe room wss a little old
The staff were griendly
Stayed in April 2025
Reviewed: 28 March 2025
Yayita
SwitzerlandThe lady on the reception made it possible for us to check in already at 7 am. A life safer! Thank you! Everything about the hotel and room was great for the price we payed. Had everything we needed and more. Only thing I missed is a thicker blanket (there‘s just a thin cotton sheet), but this may come down to personal preference.
Stayed in March 2025
Reviewed: 21 March 2025
Sloeserwij
NetherlandsNothing
Had a very pleasant stay! Good hotel, was very clean, had warm water and ac. The staff was really kind to me and were lovely to speak to. Good location as well.
Stayed in March 2025
Reviewed: 14 March 2025
Les
United KingdomThe hotel looks tired and could do with refreshing
The generous room size and the Hotels location, easy walk to town center
Stayed in February 2025
Reviewed: 13 March 2025
Jonathan
CanadaNot that I imagine there was much to do at night, but I was surprised to find when I went down late to head out and look for a late-night shop with beverages, and just to see the town at night, that the front door was locked. I have been in hotels with curfews before, and they always mention that during check-in. I suppose (though don't know for sure) that the night staff was sleeping in a back room somewhere. I didn't really feel like fussing about to look, and there was no bell/phone number, but at least the hotel had a fridge with paid drinks, so I took one or two, left some money and a note behind the desk, and returned upstairs, as there was really nothing else that I could do.
Location was great. The staff were friendly, and explained the differences between room types that was poorly explained on this website, so I was able to upgrade to a much better room on the spot for only $3; no problem at all. Space in the room was fine, so was the toilet/shower, and the ceiling fan is always a great bonus. Wi-Fi was good.
Stayed in February 2025
Reviewed: 11 March 2025
Alex
United KingdomNo common areas to sit a chat with others.
Owner very helpful. Room large and comfortable Great location.
Stayed in March 2025
Reviewed: 6 March 2025
James
JerseyAir conditioner stopped working after a day
Staff are beyond amazing and helpful! Only had a short stay and they organised our day trip around Battambang and we couldn’t be happier with our day. The room was spacious and clean and perfect for our group.
Stayed in March 2025
Reviewed: 3 March 2025
Nicky4784
CanadaThe location was close to everything we wanted to go to. The staff were very friendly and helpful.
Stayed in February 2025
Reviewed: 23 February 2025
Lauren
United KingdomGreat deal and central . Friendly staff and very helpful
Stayed in February 2025
Reviewed: 20 February 2025
Vakantievreugde
NetherlandsSome modernization is welcome. By example the bathrooms. And it would be nice if the restaurant returned on the rooftop.
Royal is a very nice family hotel. We were there for the seventh time. A very warm welcome we got. We got special cake and we talked a lot with them. They arrange transport and trips for You in a nice way. A warm bath and they have a nice jacuzzi on the top floor! Great hotel
Stayed in February 2025
Reviewed: 18 February 2025
Andy
United KingdomNot very clean.. No restaurant although it says on booking. Com that it has one
Friendly staff. Very helpful Good location
Stayed in January 2025
Reviewed: 16 February 2025
James
CanadaMy room was pretty run down. Sheets and towels were old and tired.
Nice owner and friendly receptionist. Free pick up was very kind. Very good location close to market and restaurants. Motorbike rental. AC worked but I didn't use it as the ceiling fan is my preference and was efficient. Really nice coffee shop opposite.
Stayed in February 2025
Reviewed: 16 February 2025
Sunil
IndiaLocation and behavior of staff.
Stayed in February 2025
Reviewed: 12 February 2025
Lucy
United KingdomThe staff were soo friendly and helpful! The room was perfect for the price we paid, had a basic room with fan which was what we needed big size and clean. The staff arranged a day trip to see Battambang with the tour guide called Sam who was excellent! Highly recommended if you want to explore and learn about local culture. They also helped us with booking onward coaches and to see the circus. Really great staff 💓
Stayed in February 2025
Reviewed: 12 February 2025
John
AustraliaNo fridge but not a big deal.
Hotel was as it was 20 years ago-excellent.No food available but corner restaurant is fine.Tours organised from here are good value as the drivers speak good English. Recommended.
Stayed in February 2025
Reviewed: 10 February 2025
Robert
AustraliaWe are older and found the stairs tiring, the balcony was not useable due to the dust, the receptionist did suggest a back room would be quieter and less dusty, I should have listened
Very convenient location, spacious clean room
Stayed in January 2025
Reviewed: 8 February 2025
Daz
United KingdomOnly stayed one night so nothing!!
Great place to stay a night or two whilst visiting Battambang
Stayed in February 2025
Reviewed: 4 February 2025
Isla
United KingdomA bit dated but this isn’t a major issue as it does the job.
Great location and price.
Stayed in January 2025
Reviewed: 4 February 2025
Emma
IrelandNot soundproof. Room was outdated and could have been a bit cleaner. But all in all I would recommend to a friend due to my overall experience
Very welcoming staff, very helpful and felt safe the whole time. We booked a tour (with Mr Soon) through the hotel and it was amazing he collected us and dropped us back to our accommodation. We were able to get a bus to Phnom Penh through the hotel which collected us there.location was handy, walking distance to market, 7/11 and pub street. So accommodating when we had to book an extra night. Nice coffee shop across the road
Stayed in February 2025
Reviewed: 3 February 2025
Neville
United KingdomBattambang was a bit dusty but that is OK
Very friendly and helpful staff. Very good location near the market.
Stayed in February 2025
Saint-Valery-sur-Somme, France
Santa Barbara, USA
Orange, USA
Fertilia, Italy
Barcelona, Spain
Gibraltar, Gibraltar
Zermatt, Switzerland
Trapani, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content