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Reviews of RIVA Hotel SHV 4 stars

Phum 1, Sangkat 3, Sihanoukville, Cambodia

#7 of 58 hotels in Sihanoukville

Guests' Choice

Review score

Based on 215 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    7.4

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 9 August 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    When we arrived (4-5 am) a person on a reception was high so our check-in took a lot of time Other staff was good and nice

    Room size and design

    Stayed in August 2025

  • Reviewed: 5 July 2025

    7.0
    Skip Sihanoukville
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    It's not this hotel's fault, but the neighbourhood is not nice at all. Shanty town, dirt and trash all over the place. Lots of construction noise and unfinished buildings. Weird vibe in this city and seems to be only for chinese. I don't recommend Sihanoukville

    Roof top bar and pool, decent gym. Breakfast was chinese inspired (no western food available)

    Stayed in July 2025

  • Reviewed: 19 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    We booked 5 minutes before we arrived and the staff were very welcoming. The room was spacious and the bed was comfy

    Stayed in June 2025

  • Reviewed: 16 May 2025

    9.0
    Superb
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Surrounding area noisy and not that nice. But this is true of all oc Sihanoukville as far as we could see.

    Room large, lean modern.

    Stayed in May 2025

  • Reviewed: 29 April 2025

    8.0
    Convenient and good facilities for overnight stay.
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Felt like in a downmarket Las Vegas area! Whole area underdevelopment for large hotels/casinos.

    Convenient for one night before onward travel. Room, pool and rooftop bar pleasant.

    Stayed in April 2025

  • Reviewed: 17 April 2025

    8.0
    Great hotel apart from the issue with checking in
    • Leisure trip
    • People with friends
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    This was an unexpected last-minute trip. My friend didn't bring identification with him as we hadn't planned to go to sihanouk initially, but I did have my iD, and the booking was in my name. The manager made a fuss about my friend not having iD, which made us feel uncomfortable. He then went on to say the word 'strange' as he started to process our booking so i asked him what he was talking about, he then became challenging saying its strange that my friend doesnt have iD with him even though i had explained the reason why. I could completely understand the issue if none of us had ID, but i had already given him my passport. I've stayed at this hotel 3 times in the past few months, but I'll most likely consider a different hotel next time.

    I've stayed here 3 times, rooms are big, very clean and comfortable.

    Stayed in March 2025

  • Reviewed: 16 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There was a half eaten biscuit on the chair in the room and ants all over it!

    Lovely hotel in ugly surroundings. Good breakfast with western food too, cereal, fried eggs, sausages, baked beans, little mini potatoes. Room was huge, comfy bed and pillows, clean (apart from a half eaten biscuit on the chair and ants all over it). We were on second floor and not soundproof - no double glazing? Noise from street. The pool is an infinite one and is great as open til 10pm. Happy hour cocktails two for 5 dollars which was fabulous from 5pm to 7pm roughly. Foor lovely, we ate on the terrace for dinner, lovely lights and music, nice atmosphere. A stopover before flying to Siem Reap, after staying in Koh Rong Sanloem - thank goodness we did not stay in Sihanoukville for the 3 nights as ugly city.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Fabulous hotel, friendly staff,

    Stayed in April 2025

  • Reviewed: 22 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The view from the pool

    Stayed in February 2025

  • Reviewed: 18 March 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 7 nights
    • Submitted via mobile

    Clean

    Stayed in March 2025

  • Reviewed: 14 March 2025

    7.0
    Noisy stay
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    While there is no legal obligation to inform about noise resulting from e.g. a nearby construction site, it is standard practice to provide such information, so that the client can decide whether or not to still visit. The noise was audible from the early hours, preventing from really enjoying for example the pool. There was a definite lack of transparency here. We have raised the issue with Booking regarding compensation. The last comment refers to the city itself, not the hotel: avoid coming here! The city has been taken over by China and is one big strip of hotels and casinos. A terrible sight!

    Good breakfasts, satisfying both Asian and more Western expectations e.g. omelette or waffles (The only complaint about the juice- it was not fresh and had a chemical aftertaste) Very welcoming and helpful staff

    Stayed in March 2025

  • Reviewed: 28 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Working building site right opposite. Neumatic drills constantly going all day from 7.15 am till 7pm.booking.com have it on their hosting site that it starts at 8 am till 5pm.set of lying shitts.

    Stayed in February 2025

  • Reviewed: 27 February 2025

    8.0
    Hotel good value for money .
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Sihanoukville in general

    Very good choice for my Taste

    Stayed in February 2025

  • Reviewed: 19 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing not to like

    Was very modernized the Roof Top Bar and the Restaurant was very good

    Stayed in February 2025

  • Reviewed: 10 February 2025

    8.0
    Good for a short stay
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very limited and food was cold.

    Nice modern hotel

    Stayed in January 2025

  • Reviewed: 3 February 2025

    8.0
    Stopover to Koh Rong
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately there was a big construction work just aside of the hotel which was unpleasant. The area was not nice and the big Chinese casinos are not nice to look at. The big window did not meet my noise reduction parameters.

    Very friendly staff and good in English. The pool on top has a beautiful view to the Ozean and wss nice. Big room and good bathroom.Everthing was clean. Hotel which locals choose also. The food at restaurant was quite good.

    Stayed in February 2025

  • Reviewed: 1 February 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Buildingsites all around

    Stayed in January 2025

  • Reviewed: 30 January 2025

    8.0
    Good for a short stay
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There was constant constructionwork going on right under our window on neighbouring plot. Though it is no their fault. We had non-smoking room but someone clearly was smoking in their room and the smell of smoke filled our bathroom as well. Shower gel and shampoo bottles were empty but we had our own.

    The pool area is very nice and the roservice is good!

    Stayed in January 2025

  • Reviewed: 29 January 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • King Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Noise from building site behind hotel, which was not mentioned in their description. We paid every night in the restaurant, but when it came to leaving, we were given a bill for the first night, which we paid for, so we ended up paying twice.

    The hotel staff were very polite, and a great breakfast. The room was a good size.

    Stayed in January 2025

  • Reviewed: 24 January 2025

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Not a hotel’s fault but such a shame the city is one big construction.

    Lovely hotel, friendly staff, nice decor. Great rooftop pool and bar.

    Stayed in January 2025

  • Reviewed: 20 January 2025

    7.0
    Very bad
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    I was sent to booking

    Normal

    Stayed in January 2025

  • Reviewed: 12 January 2025

    9.0
    Perfect for SHV
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Construction noise from the early hours; Rooftop pool very cold!

    Great staff, huge rooms and comfy beds. Breakfast good and varied.

    Stayed in January 2025

  • Reviewed: 12 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    Terrible sound insulation from outside windows, definitely not double glazing! Wear ear plugs, you've been warned Sauna is in the women's changing room (so men can't use) and steam is in the men's (so women can't use) - that is weird and was annoying when I went to use the sauna and wasn't allowed Breakfast needs more Western dishes

    Stayed in December 2024

  • Reviewed: 8 January 2025

    7.0
    Nice hotel, but noisy of an evening when sleeping and daytime due to construction works.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Quite a lot of noise from the road of an evening when trying to sleep, similar in the early mornings. We were woken daily by construction work at the rear of hotel who start at 7am. Albeit the hotel is new, in the room, paint was peeling off shelving and 2 wires were sticking out of the ceiling as we enter the room.

    Roof pool was nice, breakfast was a good choice and staff friendly and helpful.

    Stayed in January 2025

Showing 1 – 25

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